Comentarios del cliente para Discount Auto Parts & Glass
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Discount Auto Parts & Glass
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. Patricia C. en
Have key available ! My stuff now put to curb SATURDAY!! Hope to reschedule today 11/12/19, 11AM pick up. It's been long weekend in Monte Vista. Way too long process on cell, ALL information should have been done when I originally scheduled...Will be calling business this AM when they open.
CHRIS M. en
Fast, friendly, and efficient!
Margaret S. en
Lower prices
Loretta C. en
Paul is awesome! In and out quickly and very professional.
John M. en
Nothing-service was excellent!!
Robert G. en
Easier after hours drop-off for those of us who use mobile phones infrequently. Otherwise excellent service!
Joseph B. en
Awesome service by the owner Paul !!!!
Barry N. en
Paul has a great establishment.
Vince B. en
Discount Auto Parts was great !!! Awesome customer service !!! The owner helped me out. He was professional, courteous and funny. Highly recommend!!!
Matt L. en
Dropped off trailer on Sunday when they were closed so I don't know too much about this location. However, they were accommodating and let me drop it off after hours.
Noah E. en
I simply want to commend the dealer Paul Salazar on his A-1 customer service. Paul has always given me his utmost to make sure that all my needs were met with a smile on his face! Great job Paul !!
Matthew P. en
Very helpful and accommodating to the situation.
mark F. en
The person at the counter is excellent . He has the best customer service . I saw rhat he took super care of the customers before me . He went above and beyond for all of his customers. I was very impressed. If I owned a busy buisness i would have tried to hire him .
MARK W. en
Great experience.
GERHARD D. en
An agent who is interested in customer service and satisfaction instead of so concerned about his own comfort zone and time.
LARRY G. en
I made an online guaranteed reservation for a trailer for 7am. No one showed up. I did not receive reservation confirmation the day before, as promised on the website. I also used the express online check-in. I called the contact number when no one showed up, and got no answer. When I finally was contacted by someone (45 minutes later), they didn't use the online express check-in info at all, and processed my rental from scratch. So don't bother to make an online reservation, or use the express check-in option. Neither one is honored at this location. Their customer service leaves a lot to be desired.
Joseph B. en
Awesome service. I spoke with the owner and advised him of the dirty truck and the circumstances behind it. Owner was very professional and very understanding. AWESOME SERVICE !!!!!
Gary A. en
Paul was excellent to work with. He was very helpful in reserving the U-Haul from Colorado. Nothing could be done to improve the customer service.
CAROL B. en
It is unacceptable that the hold remains on my account after the final bill was paid. U-Haul corporate was not helpful. It is held for 3 to 5 days. More if a weekend is involved.
MIKE S. en
Quick in and out !
Larry F. en
Really nice. Great people to work with.
RODGER W. en
When I reserved a 26’ truck three weeks in advance I would ecpect to have one wsiting for me. And it wasn’t. I was given a 20’ truck and trailer at additional cost. Even then I had to leave some belongings behind because they wouldn’t fit. My last move uhaul was very responsive to my needs. This move seems as though you just didnt care.
Doug D. en
They were very helpful and polite
Patrick K. en
Nice experience. Helpful and apologetic for the misinformation given at rental.
Jim H. en
keep these guy's
Brandie M. en
Very friendly and helpful
Robert Y. en
THE ONE PROBLEM I HAD WITH THE VEHICLE WAS THAT THE FRONT LOOKED AS IF SOMEONE SPILLED A DRINK ALL OVER THE FLOOR. EITHER THAT THAT THE VEHICLE WORKED PERFECTLY
Mike M. en
Better customer service the trailer wasn't even used and they still charged me the trailer was wobbling on the highway so we didn't want to trust the trailer with a car on it seeing as though it would endanger our self and others we wanted to just park it at another location in Pueblo but no we had to turn all the way back around and risk hurting someone just to bring the trailer back so they can look it over and they still charged me for going halfway to Pueblo and back that will never use their Uhaul Services again
cecil A. en
Paul, the owner was very helpful.What could have turned into a bad experience for me turned out well because of his help. Nothing but the best.
Gary C. en
Location was fine, perfect. Only problem was how SLOW the application was! It took forever, a terrible user experience.
micheal K. en
Nothing for me, was very well run place!!
RANDALL O. en
No issues with the drop off location, only that my reservation had 1 town for the drop off. The pick up location had the same drop off location, and several hours after I picked it up, I got a call and text message letting me know my drop off location had changed without giving me any options. Forcing me to drive to the next town down the road. Thankfully I opted to add additional mileage to the contract myself.
DON H. en
Staff either didn't read notes left in system or didn't have access and charged me for three extra days. Finally fixed it
douglas J. en
The Taos and Montevista U-Haul centers were great. Particularly the one in Taos. What I really didn't like however was the fact that I live 20 miles from the border of Colorado and I got charged extra for going interstate. It seems Unfair seeing that I have been renting from you in seven states over forty years now. And the last trip took less than four hours.
raphael D. en
It was cool lot of open space to drop off, the place was closed on that day but the next couple of days I talked with the owner, Paul by phone call & everything went smooth real nice guy.
BRIAN A. en
Appreciated the knowledgeable service and working with me on the equipment needed.
Leila H. en
You consistently amaze me. Thank you.
Tad M. en
Very friendly easy time picking up. Great guys at location
LEASLIE K. en
Do not overcharge for mileage
leaslie K. en
I will be back
Scott W. en
The clerk asked me to sign off on the equipment condition without my looking at the equipment. They substituted one trailer for another and I had to make them put the correct ID # on the paperwork I signed
Adam L. en
Friendly, helpful staff. Thank you for the positive experience.
Colton S. en
improve online coordination with the different locations. When i arrived the wrong truck was set up, it took a good 25 to 30 minutes to get it all figured out. Also be more specific with the online instructions i only went about 4 or so miles during my move and i put in the beginning miles and the after miles and it tried to say i had traveled 3000+ miles and would be charged .79 cents a mile. it was figured out but still, very unclear instructions online.
LARRY G. en
Was instructed to back up trailer and unhook the trailer. They did not help me back up and unhook the trailer knowing that I had a cast on right hand
William H. en
This location was very efficient, courtesy, and helpful. They hooked up the trailer, and had the paperwork done in no time.
Sharon D. en
In my adult years alone, I have moved more times than you can count on both hands. Many times, Uhaul is the only local option. I have been East, West, MidWest, and South. I have noticed a consistent customer front offered by the MEN in your company - Male Supremacy. I realize that this is due to the nature of your business, by default your product is marketed in male dominated industries. First, I would suggest that you NOT TAKE THE EASY OUT and by default market your product in ANOTHER CORPORATE AMERICA dominated industry. Since you have the luxury of sitting on so many profits - the honorable thing to do would be to INVEST THE TIME TO FIND THE SHOPS THAT STAND FOR BASIC CONSTITUTIONAL EQUALITY OF MALE FEMALE. At the risk of sounding overly dramatic, by making this adjustment in YOUR BUSINESS, you will not only take a HUGE STAND FOR MALE FEMALE EQUALITY, you will also restore VALUE to HUMANITY. Courts are going to start trying certain children as adults, in part because of MALE SUPREMACY. Because, Male supremacy eliminates the innocence of children. If you would like to speak, my number is 719-588-5636. I have to return my Uhaul key, because, at 1 a.m. when I returned the truck, there was no key drop box. This is basic information that should be provided to customers when they rent. Hours of facility, drop box or not.... There is a place for supremacy, and it is in being REALLY GOOD at what you do. With kindest regards, Sharon A. Durthaler
Jeff G. en
If I could give negative stars, I would. It took this location nearly 6 hours to check our equipment in and get us our receipt. When I called them, I got put on hold for several minutes. Then someone picked back up to tell me that he can't make other people come to the phone. After a few more minutes on hold, someone picked up and blatantly hung up on me. It took two calls to Uhaul corporate, that call, and an email to the area manager to get them to check it in, which should have been done while we were still there. The coup de gras is that the area manager lied to me and said that they were having system problems. Yeah right. That's why nobody else I talked to mentioned it. The corporate office wasn't having any trouble looking at that location's information, and somehow miraculously at the very end of the day they were able to check the equipment in. This area manager needs to recognize that customers are not all stupid and some of us can recognize a crock when we hear it. I guess it's lucky for these guys that Uhaul is the only game in town, so we have no choice other than to put up with their bad attitudes and BS replies. VERY BAD SHOW, Uhaul.
Harold C. en
could not have been more helpful.
JEREMY D. en
Paul was the won getting the uhauls ready for us. It was almost time for the business to close, he was in a hurry it took a long time for us too pick up the uhauls he didn't even now what he had for trucks in his lot. Also he charged me for the $42 of insurance which I didn't want for both trucks the business closed before I could go back and fix the mistake he made they are supposed too ask you if you want the insurance which he didn't I have rented uhauls a lot in the past I will be going through somebody else for renting moving trucks he was unorganized I did not select the insurance when I made the reservation for the 2 trucks.
JEREMY D. en
Paul was the won getting the uhauls ready for us. It was almost time for the business to close, he was in a hurry it took a long time for us too pick up the uhauls he didn't even now what he had for trucks in his lot. Also he charged me for the $42 of insurance which I didn't want for both trucks the business closed before I could go back and fix the mistake he made they are supposed too ask you if you want the insurance which he didn't I have rented uhauls a lot in the past I will be going through somebody else for renting moving trucks he was unorganized I did not select the insurance when I made the reservation for the 2 trucks.