El cliente no dejó un comentario.zachary C.
Customer Reviews for Dans Hardware & Supply Inc
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Nothing I really loove the serverJEFFREY D.
Communication needs to be a lot better in letting customer know where to pickup truck. Spent an hour trying to find where to pick up truck because place to pick up was WRONG!!!John M.
The man who brought me my help was no help at all. He barely too the time to explain how to attached the trailer. Every time I asked a question he cut me off.DEIDRE H.
Nothing! I wouldn't go anywhere else!ðŸ‘ Above and beyond â€œAwesome â€œ!ALAH G.
This was not our location We have to call u-haul to change the location because The Storage Company 3724 S Seale Rd Phenix City, AL 36869 after we arrived to find the place locked up we call the local number repeatly until a lady answered the phone I told I was there To pick up a trailer she stated she was close I stated I paid for the everything complete she said it wasn't her problem that I ordered it on line and she wasn't going to come I so I could get the trailer so I call u haul 800 number and also text the on the web site after 45 minutes of being on hold I gave up on waiting. However we got a number from Dan's Hardware because they could change my reservation only U-haul could I called the number and got it changed after almost 1 1/2 hours. I only wish there was a company that rented trailers the would care about their customers because I don't think I U-Haul does.Mike H.
Very nice people do business withCATHERINE H.
El cliente no dejó un comentario.Gregory M.
El cliente no dejó un comentario.JERRY K.
El cliente no dejó un comentario.WANDA T.
El cliente no dejó un comentario.CURTIS H.
El cliente no dejó un comentario.DAVID L.
El cliente no dejó un comentario.Koty C.
El cliente no dejó un comentario.Yohannes M.
El cliente no dejó un comentario.Jaline M.
El cliente no dejó un comentario.JANICE S.
El cliente no dejó un comentario.Tonja D.
El cliente no dejó un comentario.Enrique D.
El cliente no dejó un comentario.Timothy J.
Great customer service, Dan is a very respected and admired business man is the community. Love that place...Ulysees B.
El cliente no dejó un comentario.Tre D.
El cliente no dejó un comentario.nicholas S.
Was not my choice of pick up. I was diverted 7.5 MLS out my way and 7.5 back. Then was charged for the mileage. My reservation was made 45 days ahead of time so where was the truckCHALISA T.
The truck was a little bit rough,trying to get up hills (empty) Dans hardware was very helpful and courteous as always!! Thankful KelliKELLI B.
El cliente no dejó un comentario.Joseph L.
El cliente no dejó un comentario.Mario D.
Just a drop boxShurron M.
El cliente no dejó un comentario.Anthony V.
Dan's hardware is the best for renting a truck fast friendly courteous & professional serviceBrenda S.
El cliente no dejó un comentario.Scott M.
Very helpful and friendly excellent serviceMicheal W.
El cliente no dejó un comentario.WILLIAM P.
Thanks to Dan's Hardware for friendly and professional service.CORY R.
El cliente no dejó un comentario.jonathan A.
The entire process was a success from the moment I called to reserve a uhaul, to the pickup and return. The staff was very nice which is very important to me. I would recommend everyone I know to Dans Hardware for uhaul rentalsangel S.
El cliente no dejó un comentario.glenn L.
I was very pleased with drop - off at Dan's Hardware. This place is local to me and they are a VERY hard-working crew! I did not wait AT ALL to drop off the car hauler, as the young man who fills my LP tanks was outside! He took Pics with his phone of the trailer and literally sprinted to the area I was to drop the trailer, guided me into it and unhooked it all for me! Overall, this was an excellent experience! THANK YOU U-Haul!! Suzie RaineySuzanne R.
El cliente no dejó un comentario.John M.
I only needed a small truck. Which they didn't have. Was not aware that there was another U-Haul close to me. I took the truck which was 29.99 to make a long story short I ended up paying over 80 for it and I only used it less than 2 hours. Because I have another reservation I will keep it but after that I would not recommend y'all to anyone.ZERPHLEE W.
Very friendly & professioalBrenda S.
Dan's Hardware is an excellent drop off point. Particularly to the wife & I who recently purchased a new home in Phenix City, Alabama, not more than 10 minutes away. This also makes it convenient for any home improvements we wish to make as a future customer.Stephen B.
El cliente no dejó un comentario.Virginia S.
El cliente no dejó un comentario.Norman G.
El cliente no dejó un comentario.Jonathan E.
El cliente no dejó un comentario.Shelly W.
El cliente no dejó un comentario.Leonard S.
Better communication and Customer service!Tyler M.
El cliente no dejó un comentario.Michael B.
Staff at Dan's Hardware were friendly and explained the rental process sufficiently. They answered my questions professionallyKeith D.
El cliente no dejó un comentario.MERLIN C.
El cliente no dejó un comentario.Brandon R.
El cliente no dejó un comentario.JOHN F.
El cliente no dejó un comentario.lacreia R.
El cliente no dejó un comentario.kristina G.
El cliente no dejó un comentario.karie G.
Very professional and helpful.Randy L Z.
Location was convenient for me, but return process was lengthy and was not thorough. I was incidentally charged for equipment I did not use. It was corrected, but should have never happened.Silvia T.
El cliente no dejó un comentario.Carlton W.
The hand truck and blanket at the end of truck take up too much needed space. Customer service was excellentDEBBIE E.
Mr. Dan did not know what his employees had done when the truck was reserved. Made me do a cash transaction.Adeline H.
El cliente no dejó un comentario.Elizabeth W.
El cliente no dejó un comentario.Haley W.
Great serviceJames H.
Everyone involved was extremely courteous and helpful. Thank you for making my move easier.donna T.
El cliente no dejó un comentario.Michael P.
Great customer service , in and out in a timely mannerZerphlee W.
El cliente no dejó un comentario.Yazmekka D.
Dans is awesome people are great with superior customer serviceFrank S.
El cliente no dejó un comentario.gregory W.
Exceptionally nice staff at this location, highly recommend them.Robert W.
Excellent job. Very convenient. Thank you.Daniel W.
Dan's hardware was excellent! No improvements needed.Cindy K.
I would suggest that u haul come up with a scanner device on your key chains. I had a 26' truck & turned it in on the same day. Being it was a weekend your company charged me for 2 extra days. We took pictures of the odometer before we left with truck & when we left it. We can back it up with pictures that we took. But an innocent lady got yelled at because it was a weekend & when she opened Monday she didn't know.sarah A.
El cliente no dejó un comentario.Karen L.
El cliente no dejó un comentario.Domonique R.
everthing fineeugene D.
Truck has some mechanical issues. When the air cut off on its own the truck veered towards the right. This is a major safety concern to me. Other then that the truck did the job.philece J.
El cliente no dejó un comentario.Ronald B.
El cliente no dejó un comentario.Michelle D.
The 26 feet was what I needed. However, the truck drove poorly. The AC stop working 30 miles into the trip. The truck shakes badly rear tires appeared worn.Bennie O.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.JESSIE W.
When I make a reservation to pick up in Auburn, Al 2 weeks in advance, don't make me pick up in Phenix City, AL which is 45 minutes from where I needed it in Auburn. Especially after already driving 4 hours.john D.
El cliente no dejó un comentario.eugene D.
License plate was bent in half and was unreadable. The left turn signal and left license plate light did not work. They gave me another trailer and the ratchet straps here very difficult to operate. Otherwise all went well.Brady S.
drop off after hours - location easy to access.Laura D.
Very quick and friendly.TYLER M.
Dan's Hardware is the best.ALAN B.
El cliente no dejó un comentario.William C.
El cliente no dejó un comentario.Nina M.
El cliente no dejó un comentario.marlon J.
El cliente no dejó un comentario.marion R.
Tried to do the check in using my cell phone but never could get it to work. Wanted an equipment trim ID and had no idea what that was or where to find it. Recommend simplifying that.Julie A.
Great service inside and out.Sonya E.
El cliente no dejó un comentario.Laura C.
We reserved a truck to be picked up in Opelika at Storage Solutions so we could get the truck and load it from my daughter's storage unit at the same place, but somehow our truck was re-routed to Phenix City, which was about 40 min away. No one told us we were re-routed, but we found out the re-routing just happened the day before our pickup. Someone should have notified us. Cost us a lot of time to drive to get the truck and then back to Opelika to load it, then drive it to Birmingham. I really didn't have a problem with the Phenix City location - they were very nice - but I was just really annoyed at what ended up being about an hour and a half detour in our day round trip. Someone should have told us about the change, or better yet, just have a truck where U-Haul said it would be. Attempts to call U-Haul were futile; just endless holds and being redirected over and over. The phone customer service is abysmal.Lorie P.