Customer Reviews for Cranberry Sunoco
(U-Haul Neighborhood Dealer)

659 comentarios

398 Baltimore Blvd   Westminster, MD 21157

(410) 848-4903

Horario

  • Mon–Sun
    8 a. m. - 7 p. m.

Servicios en esta ubicación:

Contáctanos

(410) 848-4903

398 Baltimore Blvd
Westminster, MD 21157

Servicios en esta ubicación:

Horario

  • Mon–Sun
    8 a. m. - 7 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Eric K. 
Clasificación:
3.0

The right side view mirror was loose, so it would move from driving vibration, which made changing lanes hazardous. I don't think the person renting the trucks spoke English well and he was constantly talking with someone on his cell via an earbud.

James B. 
Clasificación:
5.0

El cliente no dejó un comentario.

brian W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donald B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rory D. 
Clasificación:
5.0

Great customer service. Quick and easy pickup and drop off

John M. 
Clasificación:
5.0

The person that helped us with the rental wad super courteous and very helpful. At th sumoco on cranberry in westminster

Katherine P. 
Clasificación:
4.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mourad E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAROLANNE H. 
Clasificación:
4.0

Helpful owner made check in and return a breeze! Also convenient to fill up the tank right at drop off!

Ross E. 
Clasificación:
4.0

Sam was friendly and professional. Both pick up and drop off were efficient and uneventful. We'll be back again I'm sure!

Janice F. 
Clasificación:
3.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

.

Dan G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID D. 
Clasificación:
4.0

El cliente no dejó un comentario.

pamela W. 
Clasificación:
5.0

Thank you for being so good to us.

RACHELL F. 
Clasificación:
3.0

Person at the station when I picked up the trailer wasn't knowledgeable on how to hook it up to my truck (chains crossed, etc). Gas station is on a smaller lot, so getting in and out is a little difficult.

Jeff J. 
Clasificación:
5.0

excellent customer service outstanding

Anibal F. 
Clasificación:
5.0

Sam did an excellent job making sure everything was ready

Jason F. 
Clasificación:
2.0

Representative just said to put trailer close to curb. No help to unhook it. No receipt. No explanation.

Dmytro K. 
Clasificación:
5.0

Very friendly. Made it easy and showed me each size truck with pricing before renting truck. Gracias

Nick F. 
Clasificación:
5.0

Sam is very knowledgeable and helpful with renting and loading trucks and trailers. 10/10 excellent

Brandon G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nikita O. 
Clasificación:
3.0

Rental return was prompt. Service was and communication was poor.

Rajan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

Gentlemen was very nice and accommodating

Karen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melanie G. 
Clasificación:
5.0

This was the third time I use U-Haul at cranberry, in the pouring down rain I was met outside they help me on couple the trailer, and I was on my way, highly recommend this location.

CHARLES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

Great customer service….always makes you feel special!!!

Thomas B. 
Clasificación:
5.0

They were amazing

Jacqueline W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad M. 
Clasificación:
1.0

Truck only had 1/4 tank of gas, paked so close I couldn't get in. Charged me an extra $15.00 for insurance, no moving blankets inside truck, was supposed to be 12. Another $41.00 to return vehicle. Vehicle was clean and reliable though.

John A. 
Clasificación:
1.0

El cliente no dejó un comentario.

Joshua P. 
Clasificación:
5.0

I had trouble understanding them. Language barrier.

GLENN R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Thomas Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gigliola A. 
Clasificación:
5.0

Very nice employees….always courteous and go the extra mile!!!

Thomas B. 
Clasificación:
5.0

The folks here are tremendous. Always rent from here and always a great experience

steve T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph G. 
Clasificación:
2.0

Some small amounts of trash in the cabin of the vehicle and the location didn't have the furniture dollies in stock that I ordered. Trucks were so tightly parked together I couldn't get in with out the manager moving another one, and then he hit my UHaul with the UHaul he was moving. Generally a sketchy gas station with drug paraphernalia prominently featured in a large case next to the checkout counter.

Graham D. 
Clasificación:
5.0

Rented a trailer for some moving. Sam at the site went above and beyond to make sure everything was the way we wanted it. I plan to use them again in the future.

Mark S. 
Clasificación:
5.0

Having more then just one van at this location would be great!

Andrew W. 
Clasificación:
3.0

Quoted and expected a base charge of $19.95, but actually was charged $99. Awaiting contact from U-Haul. Not related to this location, so feel free to use it.

David A. 
Clasificación:
5.0

Easy pickup and return….Thanks!

Stewart H. 
Clasificación:
5.0

Always great service with uhaul rental at the sunoco on 398 Baltimore blvd. Easy hook up and go with trailers and trucks..I highly recommend

RICHARD L. 
Clasificación:
4.0

Thank you Sam!! You were so helpful that it changed my mind about dealing with the location.

Belinda P. 
Clasificación:
5.0

Excellent customer service!!!!!

Mel P. 
Clasificación:
5.0

I walked in for a uhaul trailer and was immediately helped. The attendant walked me through every step of the way. He even helped me hook up the trailer and make sure everything was correctly in place. I would definitely recommend this location.

JAKE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mourad E. 
Clasificación:
5.0

El cliente no dejó un comentario.

michael O. 
Clasificación:
3.0

I paid for but didn't receive a utility cart and appliance cart and moving blankets. I call the store where I got it from and he said he would make me a reservation and I'd have to pay for them again. I tried call U-Haul but there was a 45 minute wait and I was trying to move

Laura B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Farzad A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

friends to him, and will rent here if I ever need a UHaul in the future

GEOFFREY B. 
Clasificación:
5.0

Outstanding experience with Sam at this location (Cranberry Sunoco)! Very professional, very kind, helpful solicitous. Sam bent over backwards to make sure that you have a wonderful, pleasant and positive experience. Made sure that you have all the supplies that you need. Explained terms of rental thoroughly. Check in was quick, efficient and hassle-free. I will definitely use this location and Sam's help in the future!

GEOFFREY B. 
Clasificación:
4.0

It was all great

Daniel D. 
Clasificación:
2.0

You should make sure that the location you send people to can actually give them a uhaul. The first location I reserved the truck for is not open on Saturday and they are not signed up for 24/7 pick up. You all still let me reserve the truck so I go there and could not pick it up. Then I had to wait on hold for 30 minutes just so a woman could tell me that a Sunoco that I originally tried to reserve at but couldn't had the truck I need. Your systems need a serious update and this caused delays for me on an already stressful day.

Aza S. 
Clasificación:
5.0

Extremely helpful retailer

John J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mourad E. 
Clasificación:
4.0

Our truck had a malfunctioning window. We returned to exchange trucks. Second truck's passenger sun visor had been glued on and fell off. This truck also needed new wiper blades. Trucks were clean.

Joseph Michael S. 
Clasificación:
5.0

Nothing to improve so far because the 2 people in-charge were very accommodating and helpful!

cesar B. 
Clasificación:
5.0

Excellent service. It is the employees that make a company stand out. The gentleman who took care of me was fantastic. Knowledgeable. Friendly and quick. Highly recommend

Jim S. 
Clasificación:
5.0

Friendly!

cori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mikhail Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacob L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Walter E. 
Clasificación:
5.0

Wonderful cargo truck - reasonably priced!

sarold W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joel B. 
Clasificación:
4.0

wish the employee would have explained more that I had nothing else to do a little clearer. Had never rented a UHaul so thought I would get a printed verification that I brought the truck back! BUT he sent me an email receipt fairly quickly...

David T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dylan M. 
Clasificación:
4.0

Only 1 person available at pick up, but he was very friendly and helpful.

Jon A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Holly E. 
Clasificación:
5.0

Nothing, this location provided excellent customer service.

Nick B. 
Clasificación:
5.0

Sam was awesome did a great job was very pleasant experience 😀

James M. 
Clasificación:
5.0

My first time renting and I had several questions. The rep was so kind and helpful. Really made a difference in my experience!! Thank you!!

KathleenA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

eris V. 
Clasificación:
2.0

Service was a joke. Person who served us hardly spoke English and was concerned about other parts of the business more than us

Robert S. 
Clasificación:
5.0

Sam the owner & Sean were so helpful and truly made our moving experience easier. I recommend this location! Good people and quick service.

Victoria D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brandon A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Carey G. 
Clasificación:
3.0

I reserved a Uhaul truck and an appliance dollie for the sole purpose of moving several large appliances. Upon pickup, there were no appliance dollies available. As a result I had to try it with a standard dollie which made the job much more difficult. If the items aren't available there should not be an option to "RESERVE" them. That's the point of a reservation.

Chris N. 
Clasificación:
5.0

We were in and out in minutes with our Uhaul rental. Quick and reliable! Thanks!

Mary Ann S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne C. 
Clasificación:
5.0

Outstanding customer service!!

Dan W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jon P. 
Clasificación:
5.0

The 24/7 rental process was great! The truck was clean, well-maintained and easy to access. Sam helped check us in and he was courteous and professional; quickly providing us with a receipt. I would highly recommend Sam and this rental location - 398 Baltimore Blvd.

KENNETH R. R. 
Clasificación:
5.0

The man was great

phyllis N. 
Clasificación:
5.0

Herat folks

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

John L. 
Clasificación:
5.0

I,don't understand why a customer would have to fill out all the paper work on the computer.As soon as you get to the pick up location they ask you for all that information again..I other than that it was a great experience. It just didn't make sense to me. Have a great day

James M. 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

Volver
arriba