Customer Reviews for County Market 139
(U-Haul Neighborhood Dealer)

Rating:

1.0

They wasnt very helpful. But i will give a shout out to Parkins uhaul off main st, as Ms. Robinson was very helpful and made everything possible got myself and my wife as she had been very ill. Thank you Parkins for all you help and making this happen and sufficently. Thanks!!

Rating:

3.0

I paid for gas when getting UHAUL it was on empty. Very unsatisfied

Rating:

3.0

Front straps were to short to wind onto ratchet! I could not use them on a compact tractor tire! Another 12” would be great!!

Rating:

5.0

very easy

Rating:

3.0

Loved the customer service. I think it was a new location. The helpful agent did his best. We worked through a few problems. I’m glad I had previous knowledge.

Rating:

3.0

The brake for the trailer was not connected, according to the person at the drop off location. Also, the trailer leaked causing damage to a box spring and two mattresses…

Rating:

2.0

Come out and check the truck upon return, and I will have proof where the gas was if I ever return to this company.

Rating:

2.0

Charged us an extra 20 dollars for nothing. We dropped it off on time, had to wait for a guy to come down for us to return it.

Rating:

3.0

Showed up on thanksgiving because the location was open. Thus was the reason i picked the location. No one on staff was trained to return the trailer. Had to make alternate arrangements to store the trailer. When i returned the next day i was told just to drop the trailer myself and they would check me out in the system.

Rating:

1.0

It was awful. 11 hours before we moved across state and absolutely nothing we had reserved was available, we need to tow our car and uhaul thought a longer truck would make it even? We ended up doubling gas prices. Never will use again and will warn others not to as well. Worst experience ever that almost cost our move and jobs because it put us behind.

Rating:

3.0

It's a grocery store

Rating:

1.0

The trailer I reserved was not there until hours later. I had to make two trips after driving to two other locations where a one way trailer was not available and the other location was not open as they were supposed to be. Would like my $50 for not having the trailer as guaranteed.

Rating:

5.0

Fix the alignment.

Rating:

2.0

I was charged $500 more then quoted. Customer service took and hour to talk to , and was told to bad. Will never use uhaul again. And would tell folks to stay clear!

Rating:

1.0

No one was available for the vehicle check in even though it was within the stated business hours. I left the key with customer service department of the store and was told they would check it in the next day. I specifically made sure that I had enough fuel in the vehicle in order to not get charged extra for them filling it up but received a new invoice in the amount of $70.95 for 11 gallons of fuel stating that the level was below where it needed to be. This is an outright lie and I would caution anyone from using this location for your U-Haul rental needs.

Rating:

5.0

I was very happy with Rob, store manager at County Market. He got several answers before i rented the u-haul. He was very honest gave me the price and I paid it. Then the unfortunate thing happened i got charged $50 more. He gave me the price they gave him. I am furious i was charged more. I actually checked with another place it was the same price Rob gave me. I hope whomever got the extra $50 enjoys it. Rob was honest this was the u-haul company that deducted the extra money. Beware this doesn't happen to you.

Rating:

3.0

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