El cliente no dejó un comentario.Margaret B.
Customer Reviews for Community Self Storage
(Distribuidor de U-Haul del vecindario)
Charlottesville, VA 22901
(Located on Rio Road east of the mall and Rt 29)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb.- dom.: 9 a. m. - 1 p. m.
- 5/30/2022: 9:00 a. m. - 12:00 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great service. Helpful staff.MUSTAFA M.
Everything was great, from the initial phone inquiry, to making the reservation, to the quality of the vehicle, to the personal interaction with staff on site.John B.
Mark is awesome! Always a quick easy transaction. Best U-Haul dealer in Charlottesville hands down!Thomas P.
El cliente no dejó un comentario.Gerald D.
El cliente no dejó un comentario.Jeanette W.
The staff was very friendly and helpful.Edward W.
El cliente no dejó un comentario.Mik D.
El cliente no dejó un comentario.JACK J.
El cliente no dejó un comentario.Jennifer B.
El cliente no dejó un comentario.David S.
This is a well run operation and on this rainy day where the manager (Matthew I think) was extremely busy fielding calls he handled my rental, other peoples les' queries, and other renters arriving with great expertise and knowledge. Also when I returned to pick up and move my car he came over to check on me in the pouring rain. Very attentive and customer service savvy.Allan N.
El cliente no dejó un comentario.Blair R.
El cliente no dejó un comentario.Brandon W.
El cliente no dejó un comentario.Michele D.
El cliente no dejó un comentario.Trina K.
Just dropped off outside of hours. Was a simple process dropping off outside of hours.Thomas F.
El cliente no dejó un comentario.CURTISANTHONY C.
They were understaffed while getting me set up. I would suggest staggering out the pick up times or encouraging people to use another type of pickup service.Tyler H.
My service was very courteous ,kind and prompt I would definitely recommend your service to anyoneJONATHANLEE F.
El cliente no dejó un comentario.Kenny B.
The gentleman working the counter was so nice and really helped me out. After having my bank accounts closed to due to someone who stole my phone was making charges on my acct.Curtis R.
El cliente no dejó un comentario.SELINANAVAYAA J.
Very friendlyMARIOALBERTO A.
No approvements necessary.George J.
El cliente no dejó un comentario.Richard K.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Raquell J.
Excellent experience. Friendly, fast, and the van was in great condition.Amy P.
El cliente no dejó un comentario.Alisha V.
El cliente no dejó un comentario.Peter A.
El cliente no dejó un comentario.thomas P.
Fast and easy! Staff very helpful.Michael B.
The van's windshield was dirty, got on the highway and discovered no windshield wiper fluid to clean it. .patrick M.
Everyone was wonderful helping me in a really tough bind. I would not hesitate to rent from them again.Michelle S.
El cliente no dejó un comentario.Paul P.
I got top flight, friendly , knowledgeable and efficient service. See no need for improvement. Very pleasant experience.Margaret H.
The return policy was not clearly explained to me, the sign on the door is not posted in a very noticeable place, and the instructions on the sign were unclear.Kara F.
Not a huge deal, but was charged an extra $12 for gas that was never there. Had photo documentation but apparently a 15 minute policy was there that I had no knowledge of. Weird way to make a buckJames M.
El cliente no dejó un comentario.Kenneth B.
El cliente no dejó un comentario.Stephen D.
Great customer service! Chris was a pleasure to work with! Friendly and courteous !Kristen T.
El cliente no dejó un comentario.Christopher D.
El cliente no dejó un comentario.Brad R.
El cliente no dejó un comentario.JEANNE H.
El cliente no dejó un comentario.CARL O.
El cliente no dejó un comentario.Thomas P.
El cliente no dejó un comentario.david L.
El cliente no dejó un comentario.Cavonda E.
El cliente no dejó un comentario.William D.
El cliente no dejó un comentario.Steven C.
El cliente no dejó un comentario.Steven N.
I did not receive a copy via email of final bill.Sherry M.
We consistently receive excellent customer service from this business. ¡Gracias!Robert A.
El cliente no dejó un comentario.JESSEORLANDO S.
El cliente no dejó un comentario.Markanthony M.
El cliente no dejó un comentario.Steven P.
Gas gauge would not register properly when fueling the truck. It would stick and as a result, I overfilled the truck for return. Not the problem of rental location, but it probably cost me $30 extra in fuel.Thomas G.
El cliente no dejó un comentario.Louis L.
Best U-Haul rental dealer hands down!Thomas P.
El cliente no dejó un comentario.TERRYTHOMAS R.
El cliente no dejó un comentario.Brinn M.
El cliente no dejó un comentario.Grace M.
El cliente no dejó un comentario.John S.
Always a good experience hereGregory M.
El cliente no dejó un comentario.Eric W.
Great service. Organized, efficient. I have rented several times from this locationâ€¦they are always great.William B.
Very pleased with the rental. No issues at all. Thx!Paul S.
Check window washer fluid.Steven R.
El cliente no dejó un comentario.JAMES M.
Mark was kind, courteous and efficient. It was my first time renting a uhaul on my own and I didn't have any questions or concerns as he made it easy for me to understand the process . The van was shockingly easy to maneuver as well!MELISSAJOANNE N.
El cliente no dejó un comentario.LEONARDCREIG P.
â€œLow washer fluidâ€ alert light was on.KENNETHEDWARD N.
El cliente no dejó un comentario.Jay I.
El cliente no dejó un comentario.Barbara M.
El cliente no dejó un comentario.Charlotte P.
The attendent was great as always. Thank you for doing a great job.DAVIDLEE S.
love this location! Mark is super friendly and fast easy checkout process everytime!Thomas P.
El cliente no dejó un comentario.ERNELA L.
El cliente no dejó un comentario.Gideon C.
Rent here regularly and ALWAYS an EXCELLENT EXPERIENCE! Mark and his staff are wonderful!Thomas P.
My total experience was awesome however the app was not working. I called customer service and they assisted me after a 20 minute waitScott H.
El cliente no dejó un comentario.MARCSCOTT D.
El cliente no dejó un comentario.Karim E.
El cliente no dejó un comentario.Earle L.
It was a very simple experience we had no trouble at allAnne P.
Amazingly, friendly service with unusual good will towards the customer. Highly recommend.Heidi Johannesen P.
El cliente no dejó un comentario.THOMASWATKINS T.
El cliente no dejó un comentario.KIMBERLY C.
Best managed U-Haul that I've ever seen.Hunter J.
El cliente no dejó un comentario.Earle L.
El cliente no dejó un comentario.AARONMARK Z.
The pick up was seamless and in time. But the cab of the truck was dirty. Smears of something on both windows obscured the side mirrors. And the center console had something slipped on it.Nicholas D.
El cliente no dejó un comentario.Raymond M.
El cliente no dejó un comentario.Peter S.
El cliente no dejó un comentario.James C.
I can't think of anything I would change. My reserved truck was ready to go, and in fact had just been cleaned. The staff was pleasant and efficient. Good job all around.JOHN S.
El cliente no dejó un comentario.Denise S.
El cliente no dejó un comentario.AMBERGREENE R.
No issue with the U-Hal locations. The customer service person I contacted for help was one of the rudest people I have ever been in contact with.Francis C.
Great service and friendly people. I would recommend this to anyone.DUSTIN M. | Overall Experience
Staff is super nice and helpful! 10/10 servicePriscilla O. | Overall Experience
Great place to rent a storage unit! Have never been disappointed in the service or friendliness of the staff.Karen K. | Overall Experience
El cliente no dejó un comentario.Martin J. | Overall Experience
GraciasRobert F. | Overall Experience
Excellent service, convenient location, well-lit, easily accessed, and best of all - managed by some extremely kind people! The family who takes care of this facility were always available, perfectly professional, yet at the same time - friendly, patient and helpful. We highly recommend this business, whether it's for a place to put your things, a place to rent a truck to move your things, or to enjoy a putt putt golf game! :) We thank you all so very much - it's been a pleasure.Adrienne Y. | Overall Experience
El cliente no dejó un comentario.Elizabeth C. | Overall Experience
Everyone was very helpfulheidi h. | Overall Experience
Excellent serviceLindsay B. | Overall Experience
The facility was unable to honor U-Haul's free one-month storage with drop-off. They stated the only facility that will honor that is 2hrs away but no facility within Charlottesville, VA will honorBenjamin M. | Reservación
It was a wonderful experience working with this office. I will definitely come back and refer friends and family to utilize their services. ¡Gracias!leslie s. | Overall Experience
The staff are wonderful, very helpful and amazing people!!!!!!!!!! overall great experience. beautiful locationcarmen c. | Overall Experience
Very helpful staff.STEPHANIE R. | Overall Experience
After a friend offered me storage in her garage I ended up not needing the space at Community Self Storage. The reservation process was straightforward and very easy. I would rent from them again.Robert P. | Reservación
Great customer service! Clean facility!Ashley G. | Reservación
Great place!PATRICK R. | Overall Experience
Perfect place, perfect people. Makes that aspect of moving a refief. ¡Gracias!jay o. | Overall Experience
Strange a huge piece of glass was in storage unit that wasn't in when I moved into it. It had a Little dust which a gentleman who helped me find lights Said he would sweep. I said I would do it.Julie M. | Overall Experience
We had this space for nearly 3.5 years as our son was in college there. The staff were always helpful as they were on move-out as he rented a truck from them to get to Washington DC. Many thanks.ROSS E. | Overall Experience
I was very impressed by the storage facility. When I retrieved my personal property it was exactly as it was when I stored it a year-and-a-half earlier. The staff was always friendly.KELSIE D. | Overall Experience
I've rented Uhaul trucks a couple of times from CSS, and was so relieved when there was a storage unit spot for us! The process was so smooth, and as always, the staff was very kind. ¡Gracias de nuevo!OLIVIA H. | Overall Experience
I would recommend community storage to anyone. Very nice people!TERRY G. | Overall Experience
Service was excellent and the people who helped with the contract were very professional.Privacy R. | First Impressions
Although they did not have a unit large enough for me, they were very helpful accommodating!Privacy R. | First Impressions
friendly helpful cleanPrivacy R. | First Impressions
Staff are great and the facility is clean and convenient.Privacy R. | First Impressions
Staff are great and the facility clean and convenient.Privacy R. | First Impressions
I ended up not using the unit and spoke with a customer service representative to cancel the reservation. The representative I spoke to was excellent, however.Privacy R. | First Impressions
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