Customer Reviews for Climatized Containers
(Distribuidor de U-Haul del vecindario)

544 comentarios

2000 Leander St   Georgetown, TX 78626

(512) 863-6015

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.

Servicios en esta ubicación:

Contáctanos

(512) 863-6015

2000 Leander St
Georgetown, TX 78626

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 9 a. m. - 6 p. m.
  • Sáb.- dom.: 8 a. m. - 12 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

william R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRIAN W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Peter G. 
Clasificación:
5.0

Excellent customer service!

HEIDI A. 
Clasificación:
4.0

El cliente no dejó un comentario.

christen S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
5.0

Great location, friendly.

Jeff B. 
Clasificación:
5.0

Good, friendly, efficient people.

Rodney F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrence E. 
Clasificación:
5.0

Easy rental on line and quick service from staff

MICHAEL T. 
Clasificación:
5.0

El cliente no dejó un comentario.

TONY Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY W. 
Clasificación:
1.0

They charged $190.00 cleaning fee on a 12ft trailer which had been sweept out, The customer service was below what should be standard, Very poor experience. Will not return and will make my buddies aware of the crappy experience..

THAD B. 
Clasificación:
5.0

Best uhaul experience and best location I have had. I use them every year and will continue to do so. Above and beyond!

WILLIAM P. 
Clasificación:
5.0

Excellent service.

PAULETTE H. 
Clasificación:
5.0

Steve was great to work with .. my new goto transport and storage location !

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES E. 
Clasificación:
4.0

Great experience, simple paperwork, staff friendly and did a great professional job hooking up my trailer. Only downside is the tight quarters and limited space to drop off upon return. Small front yard and most units left in the street. Other than that, a great experience.

MICHAEL T. 
Clasificación:
5.0

Excellent service and very helpful stafs. Gracias

Es Said E. 
Clasificación:
5.0

Amazing Staff, gave me all the help I needed.

Jeremy F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER J.  |  Overall Experience 
Clasificación:
5.0

Check the hitch ball on the customer's vehicle to ensure it is properly secured. This went unnoticed during the pre-tow inspection days before my rental.

Frank E. 
Clasificación:
1.0

the chain wrap around the hitch tongue was to close to the ground causing spark while driving. I was driving from Texas to California and it was one of the driver from Houston warn me the spark can cause explosion and blow up you car. This was dangerous and un- professional and I asking my lawyer for further action against U Haul

ENTUNG C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jeffrey H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORGE M. 
Clasificación:
3.0

The parking lot was completely full, as was the street alongside it. The store was packed, and I was forced to park near the entrance and exit gate for U-Hauls, which was a little complicated since I had a large trailer on the back of my car.

DOROTHY M. 
Clasificación:
5.0

Great location.

DAVID G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Barry S. 
Clasificación:
5.0

Owners are great. Always a terrific experience.

Andrew C. 
Clasificación:
1.0

Promptly Check in equipment do customers don't get overcharged and have to deal with credits

ROBERT E. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

This place is my go to when I need a uhaul, friendly, helpful you do need a bigger place to return the rentals

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY W. 
Clasificación:
5.0

You were great! So helpful, especially when I couldn't get my 24/7 pick up to work properly. ¡Gracias!

SAMUEL B. 
Clasificación:
5.0

The customer service at the location was excellent! Thank you so much!!

Kym D. 
Clasificación:
1.0

I am renting u-haul trailer first time. The hitch ball I had was 2 inch with tow load of 2000 LBs. When I asked the uhaul person who is hooking up the trailer he said thats enough and I can load upto 1000 LB's. But I learned that the 6X12 trailer itself weights 1800 LBs.

UDAYAKIRAN A. 
Clasificación:
5.0

Great folks here who are very helpful and customer minded.

ALFRED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Benjamin M. 
Clasificación:
5.0

My only suggestion for improvement would be to provide a better and easier drop-off/return process. Each time I return the equipment, I am to leave it in front of the office (which is closed) that is a small parking area and it is always very full of trucks, trailers, etc., that others have returned as well. I either have to maneuver the trailer in between other pieces of equipment or leave it along the street. This causes me a lot of angst wondering if someone will come along and steal the trailer I just returned which I would then potentially be liable for. I would think the owner/manager of the location would have a secure area for returning equipment after the location closes on a Saturday afternoon and/or on a Sunday (closed).

SUZANNE DENISE P. 
Clasificación:
5.0

Have used this location/company before. Pleased with the service.

NANCY R. 
Clasificación:
3.0

Call the day before to let customer know truck size requested is not available. We reserved 26 foot but when we got there all they had was 15 foot.

MICHAEL Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gladys V. 
Clasificación:
5.0

ND

JEFFREY W. 
Clasificación:
2.0

I showed up at the location on my confirmation only to find out that uhaul changed my pick up location with no notification. Pushing my move back over an hour. I had to drive further to pick up the rental and was given no discount.

TAMERA G. 
Clasificación:
1.0

I had to wait an hour for my truck to be brought out despite the fact that I had ordered ahead online and had an appointment time. There were too few employees to meet the demand of the location. I also was not given a furniture dolly even though I had ordered it because the location was out. The employees were rude and unhelpful. Not a good experience.

TIMOTHY D. 
Clasificación:
3.0

I filled up twice the amount I should have because there was nothing in my contract to help me. So in addition to all the other moving expenses, I added an extra $25 to that.

Jessica F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
4.0

The trailer was dirty and needed to be cleaned before filling with my belongings to move.

Stephanie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C. 
Clasificación:
5.0

Keep doing what you are doing

george R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lois G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jamin S. 
Clasificación:
5.0

Truck ac went in and out during the trip making it hot half the time.

DANNY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
4.0

El cliente no dejó un comentario.

FLORENCIO A. 
Clasificación:
5.0

The folks in Georgetown were polite and well mannered. They gave us the information we needed for our reservation to go well!

Morgan D. 
Clasificación:
5.0

Everything was flawless.

Kenny S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRY R. 
Clasificación:
3.0

One guy, overloaded and impersonal

DAN GILBERT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW C. 
Clasificación:
1.0

Scheduled online pick up for 12:30. Arrived at 12:25 and completed online check in. Could not locate the truck. Went inside for help and didn't find anyone to speak with until after 1:00. He said that mobile pick up doesn't work there and he's been trying to get them to take it away from that location. I didn't leave the location until 1:45 and had to return the truck 6 hours from my “pickup time” of 12:30. The truck needed an alignment. It shook severely at speeds over 60mph. Driver's side door lock didn't work, the cargo area was dirty, terrible truck. The return process was equally terrible with no room to park. Horrible experience

JUSTIN N. 
Clasificación:
5.0

Awesome customer service!

Deborah P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROGER J. 
Clasificación:
2.0

I was originally told I could only rent a small trailer for one day. I called UHaul 800 and they completed my order and sent me back to the same place. I never received the pads that I paid for and there was significant damage to tire cover that I had to explain at dropoff that it was there before I pick it up.

STEPHEN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILMER F. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICHARD C. 
Clasificación:
5.0

Explain about your times when to pick the trucks. I came too early 2hrs before you opened.

LAMAR C. 
Clasificación:
5.0

The location is a bit difficult to find in a semi residential area.

david B. 
Clasificación:
2.0

It's a difficult area to get trailers in and out of which is not ideal for a place you get trailers from. We did a Sunday drop off. No one told us it closed at noon and there was nowhere to drop a trailer. People just doing dropoffs along the road. The only place we found partially blocked a car.

CHARLES D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA F. 
Clasificación:
4.0

You changed my pick up location as I was arriving to the location where I reserved a truck. Literally 3 minutes prior to my reservation. Your business practices are horrible, as a company you should be ashamed of yourselves! Put an actual system in place and DO BETTER. You added so much unnecessary stress to an already stressful day. Will NEVER recommend your company.

LISA S. 
Clasificación:
2.0

We dropped off our unit at a location that was supposed to be open and operational( Leander street, Georgetown, TX), we returned the unit at 3:00 p.m.)that is the reason we chose that one. It was closed, with units parked everywhere along the streets and in the “parking” spots…..this is our third U-haul rental, and we have yet to have a great experience……

SCOTT R. 
Clasificación:
1.0

The tank was empty when I arrived to pick up the truck. I had a hard time getting it started and when I finally go it started I immediately had to get gas afraid it was going to stall on me on the way. it's was hard to determine how much gas I was putting so I ended putting in and paying for more gas that I needed. Why couldn't one of the clerks take a few minutes to fill up the truck. It was there in the parking lot for at least an hour before I was able to finally get the keys. The online check it wasn't working so I had to wait an hour for the office to open. When it finally did the clerk took no responsibility for anything. He constantly blamed everything on the Uhaul corporation. I would not recommend working with the store. I suggest drive the extra few miles and use the store in Phlugerville. They much more competent. Also in the middle of a pandemic the employees were not wearing masks.

JENNIE D. 
Clasificación:
4.0

El cliente no dejó un comentario.

CESAR V. 
Clasificación:
1.0

I don't think there is much that can be done except the current staff are changed. The current staffs are completely unprofessional and not organized and slow. The site should be closed, it's that bad!!!!

OMOLOLA O. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory G. 
Clasificación:
5.0

El cliente no dejó un comentario.

SAMANTHA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elizabeth C. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN KEITH B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MILFORD M. 
Clasificación:
3.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacquelyn E. 
Clasificación:
1.0

Inadequate parking for all the vehicles being dropped off, did not seem a secure location.

Loyd S. 
Clasificación:
5.0

Steven is always a great guy!!!!!

CHRISTIAN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla H. 
Clasificación:
4.0

I was asked to be sure to replace the fuel I used before returning the truck. I put a little over 5 gallons in the tank, and noted that the fuel gauge indicated the tank had more fuel after I added fuel than when I picked it up. I'm confused by the charge for $8.08 charge for EZ Fuel sales. So, I spent $16.00 at the pump, and then had to pay another $8.08 fuel add-on charge, even though I returned the truck with more fuel in the tank than when I picked it up. This is the wart on an otherwise positive experience.

GARY V. 
Clasificación:
4.0

This rental experience was very good. The employees were helpful, knowledgeable and accommodating. Also, I rented a car hauler for the first time and I have to say this is a well designed, easy-to-use piece of equipment. Definitely coming back again for my moving rental needs.

MARLON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carson K. 
Clasificación:
5.0

Helpful and friendly

DESIDERIO R. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICARDO S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER D. 
Clasificación:
5.0

El cliente no dejó un comentario.

James W. 
No se han enviado comentarios para esta ubicación.

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