There was an actual person during drop off!
Christine F
Customer Reviews for ClearHome Self Storage Coastal
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very helpful and super kind
Brandon NThe young lady at the front was excellent and so helpful!!! The trailer itself had seen better days and wasn't in great shape but it's not the dealers fault. I would absolutely recommend this dealer for fast and friendly service!!
CLYDE DThis UHaul dealer's service on Community Road in Brunswick, GA is beyond excellent! We had to change our reservation at the last moment, and we were promised a trailer. That trailer did not materialize, but the dealer found a trailer for us in another town, and delivered it to his dealership in time for us to pick up on schedule. He communicated with us and kept us apprised of the circumstances! This type of service is not available in today's market very often. I would certainly recommend this dealer for anyone! He certainly cares about his customer.
GREGORY HEverything!
MARIA Hthe staff was very friendly and explained things thoroughly. Return was easy as all I had to do was drop my key in the door. My experience was easy and pleasant!
Lisa BThe U-Haul self check in was difficult and intrusive. I will not use u haul again the return process(in person) was much better.
John WNo improvements come to mind. Very smooth and fast experience at pickup.
Caroline FDidn't have the stuff I reserved.....
Carey kThe drop-off site need to have a man present for the heavy duty work. The lady at the site had a slight problem docking the trailer to the ground. For liability purposes customer are not allowed to handle this function.
JOHNNIE FMade things so easy and took the worst part of my trip to saving it!
DAVID JThe person who checked me in was very polite and friendly but it was her first day alone at the site and she was not well trained. It took me an hour just to return the trailer. Frustrating. The owner should have made sure she was comfortable with the system.
Jeffrey BNothing just continue doing what you do best!!
Vonquez SNONE. NO ISSUES AT ALL.
Camille SVern and Van are the absolute best people! I will only rent from them from here on! So nice to have nice people to deal with!!!
Tommy AVan is absolutely the most amazing person to do business with! She most definitely went beyond the call of duty in helping me with my rentals. Her professionalism and knowledge of the business is why I will not deal with another Uhaul dealer in Brunswick, GA! #TEAMVAN!
Tommy AI was charged for 3 days instead of 2. I returned the equipment within 48 hours. My debit card was charged twice. I was also charged more than I was quoted for Safe Tow. The first place I had a reservation at had defective equipment. The lights did not work. I made it clear I would only need the tow dolly for 2days. The live chat said it would take 3 days for a "resolution ". I think this is poor service. I am not happy. Only time will tell if I get my money back.
Harold H