Night and day difference between the other location in town....they guy at the bruke location was friendly helpful and just an overall nice guy...Dustin L.
Customer Reviews for Central Valley Collision Repair
(U-Haul Neighborhood Dealer)
Visalia, CA 93292
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 9/30/2022 - 10/1/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Pedro knows what his doing ! Great costumer service !Myla S.
El cliente no dejó un comentario.GARY Y.
El cliente no dejó un comentario.brandon G.
El cliente no dejó un comentario.Gurbinder T.
They don't have Dollie's for rent. No key Dropbox. They were good in discounting my rental due to the gas line being cut. Not their fault but it took 2 1/2 hours of our rental and I had yo pay drivers during that timesteven V.
Take care of the next customer just like I was. Great service with attention to detail. I will rent there again.Carey M.
Make sure that the inspection is correct. Mileage was off and gas level was wrong. As well the cab area was dirty with dry mud inside. The truck in back was also very dirty. I had to sweep it out before I loaded my stuff.DENISE P.
Horrible experience. It literally took 1 hour and 50 min to return the 15 footer and pickup the 10 footer via the app and the website. Kept either giving errors over and over or kept saying link expired Was on the phone for an hour and half until customer service finally did the return on their end and then helped with the pickupLadan Z.
Both locations were very helpful and friendly. I would recommend following the instructions on line for fast and easy options.Ernest A.
El cliente no dejó un comentario.Joseph G.
El cliente no dejó un comentario.Roger W.
El cliente no dejó un comentario.Ashley V.
Lock box for drop off key-out of sight. Lock on back of Uhaul brokenTasha M.
Great staff. We picked up after hours by mobile phone, but upon our return, the staff was great and made everything very easy and quick.Gilbert N.
Pedro was a perfect representative and great customer service. He was polite and very friendly. I highly recommend this location if anyone wants to rent from U-Haul. He is good for the company and an important asset to your company Good help is hard to find you don't ever want to let him goEfren Q.
The passenger mirror moves with movement doesn't help when you can't switch lanes because you're unable to see if someone is next to you.Angelina P.
El cliente no dejó un comentario.Marco J.
El cliente no dejó un comentario.Pedro R.
The past 2 times I've returned a one-way uhaul at this location they've told me to drive to a different location to drop off as â€œtheir lot is full.â€ When I get to the other location they tell me they're full too. It is an incredibly frustrating experience and I will not use uhaul again because of it.Herman C.
When we arrived to pick it up, we had to wait an hour or so since nobody was there. On the road, we had gotten a flat tire, and attempted to use the SafeTrip which was supposed to be 24/7 service, but there was no point in waiting for something that was never going to arrive. I had to fix the tire myself out of my own pocket, and if it wasn't for our flat tire we would've been at our destination quicker.Isaac S.
El cliente no dejó un comentario.Brandon K.
El cliente no dejó un comentario.Timothy K.
El cliente no dejó un comentario.Mark K.
Excellent service with friendly greetings. Would recommend.Mason M.
El cliente no dejó un comentario.Jeff L.
Already doing everything right! Best place to rent a truck, best customer service, best equipment.ROSE S.
El cliente no dejó un comentario.Arielle M.
Counter person was very nice to work with.Melvin C.
It was not as easy as I thought it would be. We literally had to park facing the door in order for the app to work. It was just a hassle. Then I received a call asking me when ID be returning truck? I replied I had dropped it off before due time. Just not a great experienceGema A.
Offer a military discount Honor those who have served to protect your freedomJim G.
Truck was HUGE, very clean and wasted less gas than our car did. That was a truck fully loaded too! Very convenient.John B.
Put a bell to ring the customer service representative when they're in backCariann B.
El cliente no dejó un comentario.Randy L.
El cliente no dejó un comentario.elias G.
El cliente no dejó un comentario.Jim F.
El cliente no dejó un comentario.DONALD M.
Very frustrated with Uhaul. We did a one way and were told my Mahogany and Anna who both told me I would receive a credit. When I reserved the truck, I wasn't given to option of a return day. Uhaul automatically made it two days. I only needed it for one. They assured me I would receive a credit because I would return early. I called today after being charged the full amount and, very unsympathetically, was told Uhaul wouldn't and doesn't offer a credit. One ways are flat rate. Then the whole run around about him not being sure why they told me that, it was inaccurate, etc, etc. I didn't need the truck for the days Uhaul gave me, they wouldn't let me adjust the actual days I needed and then wouldn't credit me the time. I picked and returned the same day. Uhaul had the truck back in its possession way before I was supposed to return it. More than 36 hours early actually. I had the truck for about 8.5 hours but was still charged the full 48 hour price.Martin S.
As always I had a great experience! The customer service was friendly, fast, an professional. The equipment a 10 aswell. Will come back every time.ROSE S.
El cliente no dejó un comentario.Brenda D.
It was easy to find but hard to drop off. The instructions to drop off was not clear. Had to look for the Dropbox and saw a small note in the front door that drop off was on the back. App was not clear and didn't say about dropping off on back, and failing to do so would be fee.Monserrath R.
Very hidden and nobody there to assist. I wasn't told what to do. Guy just said drop the keys at drop box and didn't know or explained to checkout before dropping the keys. So I couldn't take a picture of the gas mileage. Didn't even say where to park the uhaul. I had to figure everything out on my own. They should be more informed on what to do when dropping off a uhaul truck.Agustin R.
El cliente no dejó un comentario.Ping R.
More packing materials to chose from. They didn't have any bubble wrap.Colby H.
El cliente no dejó un comentario.JOSEPH S.
El cliente no dejó un comentario.WILLIAM B.
El cliente no dejó un comentario.ALADINO A.
El cliente no dejó un comentario.MICKEY S.
El cliente no dejó un comentario.JOSE C.
El cliente no dejó un comentario.Pablo C.
Be more informative about how to disconnect and connect trailer to hitch.JONATHAN H.
El cliente no dejó un comentario.RUSSELL H.
El cliente no dejó un comentario.Mayra M.
You guy's always go above an beyond! Hands down best uhaul providers in Visalia an I've been to almost all of them. Professional, fast, friendly an always take care of our needs.ROSE S.
El cliente no dejó un comentario.JUAN J.
El cliente no dejó un comentario.WAYNE C.
El cliente no dejó un comentario.ARTURO B.
It was our first time renting a uhaul truck and did not know what to expect. The representative was informative, super helpful and nice. Such an excellent customer service.Ray G.
El cliente no dejó un comentario.EDWARD D.
El cliente no dejó un comentario.JAMES P.
Pedro was great. Friendly, knew what he was doing and went above and beyond to make sure everything was done correctly. He is a wonderful example for U-Haul. The truck we rented was in good working condition and clean. Just what we needed to get the job done.JOHN WAYNE G.
Pressure wash the mud off of the trailer before next rental ( not caused by me but previous rental). Met my expectations for my needs and your personal were very courteous.HERBERT K.
El cliente no dejó un comentario.JAIME V.
El cliente no dejó un comentario.JENNIFER R.
El cliente no dejó un comentario.ROBERT S.
Thanks Mr Pedro for all your help And thanks for going out of your way to take care of usUNDLEEB D.
El cliente no dejó un comentario.NICOLAS S.
Better website to book via iPhonewarren T.
Dropped off car dolly after hours and checked in via mobile. Worked great. Easy as can be.Conor M.
They forgot to put the keys in the locker. This made me drive an extra 100 miles to be able to pick up the truck.Guranjan S.
Moving is hard. The gentlemen that helped me made it easier. He was friendly, professional, knowledgeable and just made that process of the move flow smoothly and easy. Gracias.ROSE O.
El cliente no dejó un comentario.CRISTIAN M.
Have the equipment at the location originally promised, reserved & agreed on with a reservation number.MICKEY G.
Extraordinario servicio al clienteDebbie B.
El cliente no dejó un comentario.Manuel R.
El cliente no dejó un comentario.JENNY S.
Great customer service. The attendant was quick to greet us as before and very helpful. Great Job SirALFRED P.
I have nothing to complain about. Serves was great and Employee was very helpful and friendly. Will rent from them again in the future.Laura C.
El cliente no dejó un comentario.ralph J.
El cliente no dejó un comentario.Nicole H.
Really small and hard to get in and out with larger truck.Darryl D.
Easy in easy out, quick and sweet.Breck A.
El cliente no dejó un comentario.Alan P.
El cliente no dejó un comentario.James S.
Tried using my debit card and it wouldn't work bank said it was something with your system not accepting my zip code other than that very happy with the serviceJorge R.
El cliente no dejó un comentario.DEANN R.
keep doing what u r doing..Ugo L.
Total Positive Experience. The associate who checked us out was professional and helpful. We will be back again! ¡Gracias!Ben B.
El cliente no dejó un comentario.EVER L.
El cliente no dejó un comentario.John B.
Pick up location was awesome. Very friendly and clean.Selina R.
El cliente no dejó un comentario.Joshua W.
El cliente no dejó un comentario.Melissa A.
El cliente no dejó un comentario.JOHN M.
The service tech was kind and fast. Thank you!HEATHER R.
El cliente no dejó un comentario.CHRISTY K.
El cliente no dejó un comentario.Orlando G.
El cliente no dejó un comentario.PAUL P.
Excellent service!JOHN M.