Customer Reviews for Burnaby South Self Storage Ltd
(Distribuidor de U-Haul del vecindario)

388 comentarios

103-8678 Greenall Ave   Burnaby, BC V5J3M6
(Enter from Keith Street)

(604) 430-3537

Horarios de la ubicación

  • Lun. - mié.: 9 a. m. - 5 p. m.
  • Jue. - vie.: 9 a. m. - 7 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(604) 430-3537

103-8678 Greenall Ave
Burnaby, BC V5J3M6
(Enter from Keith Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mié.: 9 a. m. - 5 p. m.
  • Jue. - vie.: 9 a. m. - 7 p. m.
  • Sáb.- dom.: 9 a. m. - 5 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT M. 
Clasificación:
5.0

Great service the guy who helped me was amazing, just didn't have a lock on the back of the truck.

CLIBERT L. 
Clasificación:
5.0

Very clean, professional and courteous.

Eugene Joseph Ri V. 
Clasificación:
5.0

Disappointed that I did not get a credit for leaving the gas tank at 3/4 full when I picked up at 1/4 full. I wanted more full in the tank for the extra weight as we were travelling in snowy weather.

JOHN V. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHEA N. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH M. 
Clasificación:
3.0

Small little location but pretty friendly folks.

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PETER C. 
Clasificación:
5.0

The clerk was super nice and accommodating. Would strongly recommend this location.

HSIANG W. 
Clasificación:
5.0

Your rep was very pleasant and very helpful .

ANGELO D. 
Clasificación:
3.0

El cliente no dejó un comentario.

YOU ZHENG EUGENE L. 
Clasificación:
5.0

All went smoothly.

MITCHELL P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDUARD V. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRE K. 
Clasificación:
5.0

The man was so nice and kind. He expressed not rushing to get back in time and that after hours checkout was available and moving safe is better then going fast. So I just thought it was so kind of him to be thoughtful. It's rare to see and much appreciated. Gracias.

Kimberly N. 
Clasificación:
4.0

El cliente no dejó un comentario.

MAREK J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Manel W. 
Clasificación:
5.0

The person at the front desk was very helpful and friendly. He was very accommodating and the office was very clean. The van I rented was clean and worked perfectly fine. No complaints at all!!

DAVID Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin P. 
Clasificación:
5.0

Smooth sailing all the way! Friendly and courteous customer service. Efficient and no waiting around. Answered the phone and was on location when needed. Truck was clean and pricing was fair.

Anne B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheuan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Corbin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DIMITAR D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS I. 
Clasificación:
5.0

Signage for the location. We could not find it as U Haul when we first sent there. We had to phone the location and be directed back as we has passed by it. Company name is differrent than U Haul. Staff was excellent . booking and returning vehicle was smooth.

JOHN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIGI C. 
Clasificación:
4.0

- I booked the timeslot of 1.30pm, which was available on the website. By the time I checked out, it's moved to 3.30pm. This is the problem with your system overall and not the location in particular. - But the employee was nice and informed us when the truck before us came back, so we can pick up early.

Hoang N. 
Clasificación:
5.0

Very easy experience with the help of friendly staff. Their web site allows you to enter your information ahead of rental day, so the whole process is even faster. Very happy.

Allan C. 
Clasificación:
5.0

Smoothest vehicle rental ever. Great van, really nice staff. Everything went smoothly. Really convenient location for south van, east van or Burnaby. Lots of parking and a gas station just blocks away to top up the tank. Highly recommend!

Patricia D. 
Clasificación:
1.0

El cliente no dejó un comentario.

DIMITAR D. 
Clasificación:
5.0

I spoke with David on the phone. I then met Ricardo for the pick-up, viewing, rented the locker Both were polite, helpful, professional and kind. I was so happy to have received such great service. Thank-you Susan

STEPHEN JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimivel L. 
Clasificación:
5.0

Very friendly and timely service. Thanks for making a tough job easier!

SHARON B. 
Clasificación:
5.0

Professional and friendly service. Highly recommend this location.

ADEL B. 
Clasificación:
5.0

Great service.

Charles L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jovelle A. 
Clasificación:
5.0

Great service , the person we rented from was knowledgeable and courteous and friendly. Would definitely rent from there again.

Mohammad Anwar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Douglas T. 
Clasificación:
5.0

Very courteous staff

JEFFREY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CALUM T. 
Clasificación:
5.0

Friendly staff, and they provided me with all the info I needed. I would definitely book from them again.

Max Luiz N. 
Clasificación:
5.0

Eric and David were exceptionally friendly and helpful! Thank you, Richard

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW F. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENYS P. 
Clasificación:
5.0

It was a good experience overall .

JEFFREY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY F. 
Clasificación:
5.0

All went well except the scam of not giving me a full tank of gas! How the hell can you expect a customer to guess and refill a tank at exactly 5/8 fuel. Rent your trucks with a full tank, it's not rocket science.

Athanassios R. 
Clasificación:
3.0

I wanted a cube van and got a van. This cost me in time and money and possessions. After your mistake I did do extra mileage but if I got the right size truck I would have moved in 1 load not three and would have gotten all my stuff. When I mentioned the van was not sufficient I was told to get creative. Now you want another $19.26

TYRONE H. 
Clasificación:
5.0

Our only choice for when need to rent. Thanks Very friendly staff and easy booking experience online.

MARGERY LEE W. 
Clasificación:
5.0

Professional and friendly service. 10/10

Adel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATIE P. 
Clasificación:
5.0

The staff was personable, efficient and conscientious. It was a great experience and I will definitely use their services again.

TARA L. 
Clasificación:
5.0

Have to say it was a very pleasant experience. I've used this area twice now and will do again. The guy there is easy going and has great customer service skills. 5/5

Peadar S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VINH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARUN M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Benjamen S. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICTOR A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHUTOSH T. 
Clasificación:
5.0

Needed a truck to fit furniture that could not fit into my SUV, this location is ideal, moved everything relatively quickly. Customer service was friendly and quick.

John L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HARVEY S. 
Clasificación:
5.0

The client rep who I met ( Tammy ) was exceptional!! So kind, so easy. The easiest part of my moving day.

Randall C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shahram N. 
Clasificación:
5.0

We always rent from this place due to their excellent service. Very friendly and helpful staff overall, and Eric in special. Thank you Eric!

Tiberilu K. 
Clasificación:
4.0

The after hours app needs to be improved. I was not able to use it and kept getting the message that the memory was too low.

Jules V. 
Clasificación:
5.0

Thank you so much. Unfortunately I didnt see 19.99 plus charges and didn't know there will be any charges as I bought sofa and was counting moving it will be 20 only but in fact it was way more than I expected but in general all other services was good. Gracias

WALEED A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fraser C. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER O. 
Clasificación:
1.0

The location was fine. But I wish you asked me about Uhaul rating. SO THE POOR RATING IS FOR UHAUL ONLY. I certainly rate very very low for Uhaul booking system. I booked online. Got the confirmation email. Did the online checking. Received final confirmation (Order Number 20063099). I went to the store for pick up. The owner says they have no record. I call Uhaul. After some 20 minutes on waiting for the customer service, I was told the pick up location has changed to some other place. Why? No reason. I lost a lot of time. Had to drive more distance and it destroyed all my plan for the use of truck in that afternoon. The Customer Service was not helpful and looked like this is normal for them. VERY VERY UNHAPPY WITH MY EXPERIENCE WITH UHAUL. FELT NO RESPECT FOR PEOPLE TIME AND PLAN.

FARHAD B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Osama H. 
Clasificación:
5.0

Excellent customer service!

Manvir M. 
Clasificación:
5.0

The staff person was very helpful and explained the details of the rental clearly. It was a good experience for me.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron B. 
Clasificación:
5.0

Excellent customer service

Ghulam M. 
Clasificación:
1.0

El cliente no dejó un comentario.

ABDOLMOWLA R. 
Clasificación:
5.0

The personnel was very kind and professional, they guided me through the process, especially with the Mobile Return because was late in the evening when we returned the truckit ( it was my first time renting a moving truck and didn't know the process). The truck was clean and well maintained. I will definitely recommend that location in South Burnaby (8678 Greenall Ave, Burnaby).

PAULA G. 
Clasificación:
5.0

Staff was taking every precaution for covid and everything explained really nicely about the rental. I recommend everyone who need to rent truck specially this location

RAUNAQ V. 
Clasificación:
5.0

Many thanks!

Don B. 
Clasificación:
5.0

Eric was very helpful throughout the day of my move and the van was clean. Would definitely use this location again!

GABRIEL H. 
Clasificación:
5.0

I sometimes have hit or miss experiences with moving companies but the two gentleman that helped me at this particular location were quick respectful and show that customer service goes a long way I will definitely recommend u haul again and specifically this location because of my experience. Keep up the good work guys

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxana S. 
Clasificación:
4.0

the place was well adjusted to the COVID pandemic. Their procedures were simple, clean and straight-forward. Good job

VICENTE P. 
Clasificación:
5.0

The best rental experience I've ever had. Super clean truck, and super service!

Dennis K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Didier B. 
Clasificación:
5.0

El cliente no dejó un comentario.

STUART A. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph R. 
Clasificación:
5.0

Great staff!

Glenn C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ZAKARY J. 
Clasificación:
5.0

Nothing at all the guy who served me was awesome!

RANDY S. 
Clasificación:
5.0

Great customer service. Clean business space and good COVID-19 protocols. Equipment and truck were in good condition and all rules were covered completely and accurately. Highly recommended.

Paul P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMADEO L. 
Clasificación:
5.0

El cliente no dejó un comentario.

IGOR E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Valeria V. 
Clasificación:
5.0

The service was excellent, so no recommendations for improvement at this time. Eric was amazing and very helpful. Will not only recommend this place but I will come back every time I need to rent a truck.

TIBERIU K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ayoola J. 
Clasificación:
5.0

Everything was straight forward. Very good customer service. I'll rent here again

Arvin A. 
Clasificación:
5.0

The front desk personnel was amazing. Please give this man a raise. He went above and beyond.

Abbas A. 
Clasificación:
2.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris V. 
No se han enviado comentarios para esta ubicación.

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