Customer Reviews for Bighorn Mini & RV Storage Ltd
(Distribuidor de U-Haul del vecindario)

157 comentarios

343 Shuswap Ave   Chase, BC V0E1M0

(250) 679-3014

Horario

  • Lun.: cerrado
  • Mar. - vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Horario especial

  • 4/10/2021: cerrado

Services at this Location:

Contáctanos

(250) 679-3014

343 Shuswap Ave
Chase, BC V0E1M0

Services at this Location:

Horario

  • Lun.: cerrado
  • Mar. - vie.: 9 a. m. - 4:30 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Horario especial

  • 4/10/2021: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

I had a great experience and was given an extra day rental for free - in case the weather was too bad to drive. The truck was even warmed up for me!

Nadja L. 
Clasificación:
4.0

Fairly easy to drop off. Was there after hours so did online drop off. No issues

Todd L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

TOM P. 
Clasificación:
5.0

Everything worked out good would rental from from again for sure.

ALBERT H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

Great team - friendly helpful efficient.

JOHN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chrissy B. 
Clasificación:
5.0

The online check-in went very poorly. IT took over an hour to complete the check in as apparently the app does not recognize a Canadian Enhanced Drivers License. When we finally got through to an agent and handed to the manager, it was mentioned that this was the second time that they had seen this problem with the enhanced Drivers license. That should not have taken that long to find out about a fairly common type of license that is used. Please fix your app so that you can easily scan the back side of an enhanced drivers license. BTW, the folks at Bighorn are great and been very helpful every time we rent there. This time, they were closed when we needed the vehicle and they got everything setup for pickup and had the vehicle ready. It was just the scanning of the license that was very poor.

Darryl J. 
Clasificación:
5.0

El cliente no dejó un comentario.

john H. 
Clasificación:
4.0

Haaaa.... shade would be nice!

Jan K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ross T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert V. 
Clasificación:
5.0

El cliente no dejó un comentario.

karl H. 
Clasificación:
5.0

Fast and friendly.

GRANT S. 
Clasificación:
5.0

Awesome customer service and very friendly

CAIDEN H. 
Clasificación:
5.0

Nothing!!! These people are fantastic and very helpful and courteous... I will be using this location again!!!!

Maureen S. 
Clasificación:
5.0

The owners went above and beyond to accommodate me during this time of crisis with the coronavirus. My heart felt thanks There is no room for improvement.

Paul G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kathryn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glen F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JASON S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken N. 
Clasificación:
5.0

Excellent service, Brian made the booking of my rental very easy after me having some difficulty navigating your website.

Guy L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jerry G. 
Clasificación:
5.0

Clerk was very helpful.

Richard O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pat K. 
Clasificación:
2.0

The people behind the desk are doing their jobs. However Uhaul policy overall is crappy and unorganized so its hard for their employees to do a great job. we booked a uhaul only to find the day before our move this particular unit was not available . These are details that should never be a thing.

Tracy W. 
Clasificación:
4.0

The first vehicle l took out of the yard had a flashing light stating an issue with the emergency brake. Fortunately l hadn't gone far and was able to return and was given another vehicle which handled well.

Ryan W. 
Clasificación:
5.0

the attendants where very professional. too much paper used for the process of renting a vehicle. U haul should try to be more environmentally friendly. also have aero miles or air miles.

Joe L. 
Clasificación:
5.0

Staff were very helpful!

Robert G. 
Clasificación:
5.0

These guys are always great to deal with.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta E. 
Clasificación:
5.0

El cliente no dejó un comentario.

carl S. 
Clasificación:
5.0

Excellent thx

Allan W. 
Clasificación:
5.0

The staff were friendly and helpful! I recommend this U Haul in Chase, British Columbia!

Chris H. 
Clasificación:
5.0

The staff went over and above to help us with what we needed.

Karen M. 
Clasificación:
5.0

El cliente no dejó un comentario.

KYM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine J. 
Clasificación:
5.0

Drop off was requested at a time outside the drop off destination's opening hours.

Dylan E. 
Clasificación:
5.0

Pick up and customer service was fantastic! U-Haul actual experience..a nightmare!

Tor E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVE W. 
Clasificación:
5.0

This is the third time I have dealt with this company.Great service. Everything is neat and tidy. Friendly staff who are very helpful. Thankyou.

murray K. 
Clasificación:
5.0

Really friendly and so helpfull. If you use chase location just ask them to stop being so helpfull...lol

Priscilla M. 
Clasificación:
4.0

The staff was fast , freindly and efficient. Better yet there was no mistakes anywhere in the process. Overall very good experience

Sheridan M. 
Clasificación:
5.0

Victoria UHaul on Topaz needs a lot of work educating the staff of products the person I dealt with was totally incompetent. He did not know there was a Kit of boxes and had no idea if there were hangers in the wardrobe boxes. Maybe all new employees should be made to watch the company video as I did.

Rick K. 
Clasificación:
1.0

Battery died every time I shut the truck off, had to jump it to get it started! Waiting for customer service to call me, I'm not happy with my service and feel I should be reimbursed. Don't send out a bad truck for rental!

Kim M. 
Clasificación:
5.0

Great friendly service! Cannot recommend them enough.

Ron T. 
Clasificación:
3.0

No secure after hour drop off option.

Allan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert W. 
Clasificación:
5.0

excellent products. great prices. absolutely the best. thanks.

murray K. 
Clasificación:
4.0

all was good

Carol M. 
Clasificación:
4.0

There was no one at the location when we dropped off the truck so we left our paperwork and keys in the dropbox, which was very helpful.

Greg C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morris H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronald C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bob C. 
Clasificación:
5.0

El cliente no dejó un comentario.

frank B. 
Clasificación:
4.0

Thanks for being open today. The hauler was ready to go. Very helpful staff. Would have been nice to be able to get what we needed at the Salmon Arm store but they were closed. Even though the website said they were open till 1. I tried calling at about 11am and got a message saying they were closed for the holiday weekend.

Angelee B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

The folks who run this location are fantastic, from check in to return these folks treat people in a friendly and professional manner

Gerry M. 
Clasificación:
3.0

no one was around just dropped of and called

Kris M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kenneth David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen F. 
Clasificación:
5.0

The operator in Chase was excellent, he went above what was required, the only problem I had was the wipers did not work properly and there was no washer fluid in the tank, I had to stop and buy a container, driving for 3 out of 11 hours through misty and rainy conditions, I can't really blame the workers as I upgraded at the last minute when I arrived to pick up the truck, but I guess they should have the equipment checked and ready to go..

Maggie M. 
Clasificación:
5.0

Very efficient and helpful

Peter S. 
Clasificación:
5.0

The owners were so helpful within a problem I faced and stepped in professionally and were great at helping find a solution a few times.

Leah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Colleen N. 
Clasificación:
5.0

Very nice people to deal with would definitely recommend this location to anyone.

Debbie F. 
Clasificación:
5.0

The service was excellent, going the extra mile in the extreme cold was appreciated.

Paul G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul G. 
Clasificación:
5.0

Nothing, very good service and friendly staff.

Daryl H. 
Clasificación:
5.0

We needed an auto trailer because our car broke down far from home. Bighorn helped us find a location that had a trailer (it had just been returned so it wasn't clean but the other location let us have it anyway), stored our broken car while we got a truck to tow and then the trailer, then helped us get our car onto it - no mean feat - and set us up for the long drive home. They did all of this even though they were closed by the time we got back with the trailer! Robert, Amanda and Brian Watt are a small family business that go way more than the extra mile! Thanks to the Watt family for helping us out!! I couldn't recommend them more heartily!

Robyn F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tyler N. 
Clasificación:
5.0

Great service :)

Ron T. 
Clasificación:
4.0

It was easy to get to and all went well.

LEON I. 
Clasificación:
5.0

I have dealt these folks a few times in the past year and found them them to be friendly, cheerful, knowledgeable and great to deal with. They run a fantastic business focused on the service and 100% satisfaction of their clients

Gerry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ed H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brenda P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Aaron S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg C. 
Clasificación:
5.0

Amanda was great. Was willing to help when needed her to go above and beyond. It was the rest of the experience that was sub-par and frustrating.

Tammie Y. 
Clasificación:
5.0

Nothing, the couple running this facility are exceptional/

Bill B. 
Clasificación:
5.0

I had to drive from Kamloops bc to chase bc to pick up my trailer, then drive back through Kamloops to Abbotsford bc, pick up my van on the trailer, drop it in Kamloops, then drive the trailer back to chase bc, kind of rediculous that there weren't any car haulers in Kamloops bc

cameron M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie C. 
Clasificación:
4.0

The location was closed. No intetaction just dropped of truck

phil C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerry M. 
Clasificación:
1.0

Provide a place for after hours drop off. Big Uhaul truck blocking front entrance parking, and entrance gate was the only place to park the 8ft cargo trailer. Closed Saturday and Sunday when most people move. I wouldn't care, but I am sure they will be unhappy when they find a trailer parked in front of their entrance gate that says no parking.

Randy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron K. 
Clasificación:
4.0

The location was closed, so I can't really comment. The location was very convenient and there was a good space to park the trailer after hours, which I appreciated.

Eric N. 
Clasificación:
5.0

It was really simple and fast. Very friendly and helpful in finding equipment at other locations

Barry S. 
Clasificación:
3.0

Was told the trailer I was inquiring about was at the location when I arrived the trailer I was told was there was not. When using the trialer the pins that hold the ramp upright were all bent making it hard to break fresh to lower the ramp. Rental equipment should have maintaince done regularly

Kizzi R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marie A. 
No se han enviado comentarios para esta ubicación.

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