Comentarios de los clientes para Beechgrove Self Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Beechgrove Self Storage

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James A.
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Absolutely hands down this is the best facility to rent UHaul from!!!!

Donald B.
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El cliente no dejó un comentario.

Robert M.
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El cliente no dejó un comentario.

Cori B.
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El cliente no dejó un comentario.

STEVEN L.
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El cliente no dejó un comentario.

Charles H.
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El cliente no dejó un comentario.

Charles G.
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Service was excellent. Vehicle was like brand new. Very impressed will be using this location for future needs.

CRAIG P.
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good, friendly service. will return to this location

Daniel B.
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Thank you for a smooth transaction!

Mark C.
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El cliente no dejó un comentario.

JAMES J.
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This was the worst Uhaul experience I've ever had in my life. I lived in Lawrenceburg, Indiana. I called 2 weeks ahead of time to reserve a one way 26' truck and was told I could pick it up right down the street from me @ 8:30. I scheduled the movers to arrive at 9:30. The day before everything was scheduled to happen I got a text to call Uhaul to confirm my reservation. When I called I was told there wasn't a 26' truck at that site and only 1 in the entire TriState. I was to pick it up in Independence, KY @ 9:15. Not only was this out of the way it was in a completely different state. I had to call the movers and ask them to not arrive until 10:30. I drove to that dealer (30 miles out of the way). When we arrived we were told that truck was out and the guy said he was only 10 minutes out. After 30 minutes of waiting I asked for an update. She said the renter quit answering his phone. At 10:00 my nephew (who was going to drive the truck for me) told me to go back to the house so I'd be there when the movers arrived so they could start carrying items out of the house. At 10:30 our reserved truck still hadn't arrived. At that point my nephew asked if we could rent a "local" truck. Local means you pay extra for any mileage over the allotted amount. And, it had to be returned to that location, (Independence, KY). At this point we were desperate so we rented the "local" truck. We loaded my belongings in Lawrenceburg, IN. We drove to Harrison, OH to my new place to unload the truck. After a long day of moving we had to the return the truck to Independence, KY. This whole experience SUCKED. I hope I never have to use Uhaul again

CHAD G.
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Nothing at all. The staff at this location was amazing and professional. The woman working the desk was the best customer service experience I have ever had. Would come back just to talk to her!!

Scott M.
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El cliente no dejó un comentario.

George L.
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The trailer I rented had blankets in it when I picked it up. It was also dirty with dried mud. I blew it out with a leaf blower when I finished using it, and returned it exactly the way I'd picked it up. I was also charged $15 for a coverage that I'd waived. My bill was $80 to rent a trailer for less than 2 days. I've used your services many times in the past, but I'm buying my own trailer come next business day. I'll not use uHaul again...Also your trailers are all beat to hell.

Deborah B.
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El cliente no dejó un comentario.

April H.
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El cliente no dejó un comentario.

Robert L.
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Very friendly, simple , no hassle rental

Josafat O.
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The process is really smooth, this is my 4th rental in two years. No complains about the truck/vans. Friendly staff. I do recommend this location and company.

Clinton G.
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El cliente no dejó un comentario.

NICHOLAS H.
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This location is very helpful and polite!

JAMES A.
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Hopefully the staff start recognizing me soon. Rented from them 5 or 6 times in the last 3 months, but they don't seem to know me yet.

David D.
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El cliente no dejó un comentario.

MARK W.
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El cliente no dejó un comentario.

DAVID F.
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Everything went well your location I recommend to snyone

CINDY N.
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El cliente no dejó un comentario.

Julie B.
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Sherry and team are super friendly and helpful. I would recommend them to anyone needing storage or uhaul rental.

David H.
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Very friendly staff so don't change a thing

Steven K.
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El cliente no dejó un comentario.

SCION P.
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El cliente no dejó un comentario.

Lisa V.
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El cliente no dejó un comentario.

Jason M.
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El cliente no dejó un comentario.

WILLIAM N.
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Not a thing.

James A.
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Previous renter did not sweep out trailer. Found pieces of toys, lamp shade hardware, broken pencils and other misc. items on the floor of the trailer.

James A.
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El cliente no dejó un comentario.

Karren S.
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El cliente no dejó un comentario.

JOHN P.
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El cliente no dejó un comentario.

DONNA H.
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El cliente no dejó un comentario.

JAMES A.
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Keep driver's license information and past rental history on file to reduce check-in time.

Barbara C.
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Sherri is awesome to work with

Donald K.
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Great staff. Very friendly and helpful. Arrived, signed paperwork, attached the trailer to my truck, and was gone in under 10 minutes.

MICHAEL S.
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The people were very nice and helpful.

FRANK S.
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Have always had a great experience at this location!

Jad D.
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El cliente no dejó un comentario.

RAFAEL B.
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Muy buen servicio

Paul B.
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Both ladies working there provided great customer service.

Steve B.
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El cliente no dejó un comentario.

DANIEL J.
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El cliente no dejó un comentario.

Andrew B.
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Nothing that I can think of. The staff was very nice and made it very easy peasy!

Stephen H.
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Nothing. Efficient, accommodating and very helpful. She made the return extremely easy. I had an excellent experience.

Dylan P.
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excellent service

Jeffrey N.
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El cliente no dejó un comentario.

Anuthin K.
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El cliente no dejó un comentario.

Bobby O.
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El cliente no dejó un comentario.

Bruce Y.
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El cliente no dejó un comentario.

Mark C.
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Sherrie was a real life-saver, helping me with the App and went above and beyond in her customer service.

Kris L.
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Everything went smoothly. I had no problems renting the truck or picking it up. Also the price is very reasonable. I will definitely use them again if I move again.

Joshua B.
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El cliente no dejó un comentario.

Howard G.
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Very friendly and engaging.

Patrick G.
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Employees are very professional, efficient and friendly.

Robert D.
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El cliente no dejó un comentario.

Amy M.
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Sherry is very nice to work with.. no problems

Andrew W.
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Staff here is always very polite and helpful.

Tami T.
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This location was all over the place with information and confusing about return times, was told at least five +times that there was an appliance dolly in the truck and come to find out it was a utility dolly which is no help for a washer and dryer they are completely different, when I called to get that charge of $10.00 taken off there was no apology for the inconvenience. Don't say it's in the truck and replace it with a utility dolly.

Alexander D.
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El cliente no dejó un comentario.

cynthia G.
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El cliente no dejó un comentario.

Cathie B.
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El cliente no dejó un comentario.

Justin W.
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Lights didn't work

David M.
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El cliente no dejó un comentario.

Pranay S.
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El cliente no dejó un comentario.

Jeffrey S.
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El cliente no dejó un comentario.

Brian L.
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More parking space. Sherry was great. She had excellent customer service.

Rodger W.
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El cliente no dejó un comentario.

Luis A.
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I can't remember names but both people I dealt with were excellent. Great location.

Lawrence T.
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Great service!!! Extremely pleased!!!

Grace C.
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Wonderful team member! He was very kind, helpful, quick, and welcoming. Fast and easy! Couldn't have been better.

Joseph F.
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They were extremley friendly, and when we had to rent it for another day, they were very accomidating. I would highly recommend using them!

Robert H.
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Very friendly did a great job

Stephen V.
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El cliente no dejó un comentario.

Lucas L.
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El cliente no dejó un comentario.

Brigitte M.
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El cliente no dejó un comentario.

Ellen B.
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El cliente no dejó un comentario.

William T.
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It was raining when I moved and the truck leaked water in on my boxes a lot of my stuff has wet boxes that I have to repack and that's a problem.

Lorelei L.
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The man working was very kind and professional.

Robert B.
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El cliente no dejó un comentario.

Ronald T.
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Remind customer of checking equipment back in after hours online. I was bombarded with emails and calls because I did not do this. While I accept responsibility, I would have checked it in online had I known.

Eric T.
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El cliente no dejó un comentario.

Ashley A.
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The uHaul was a much older model and very jerky when changing gears.

Timothy Q.
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Great service and support would highly recommend them.

Marcia T.
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The nice lady that helped me was very friendly and helpful.. I would rent from this location again especially if everyone was as friendly and helpful as she was

timothy E.
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El cliente no dejó un comentario.

Ken L.
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El cliente no dejó un comentario.

luis M.
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El cliente no dejó un comentario.

Delorse B.
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El cliente no dejó un comentario.

Douglas S.
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El cliente no dejó un comentario.

Dale B.
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El cliente no dejó un comentario.

Douglas H.
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Great place to rent from. Thanks

Zach S.
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El cliente no dejó un comentario.

Terry E.
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It would be helpful to explain after hours check-in process when the customer picks up the equipment. I had already deposited the key and left the facility, only to have to go back to get the mileage and take pictures for the online check-in. Had I understood the process, I could have saved some time.

Joyce M.
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It was my second time that I have rented from this location I have no complaints the people are nice and so is the equipment. J Moore

Jeanie R.
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Easy and swift pickup and drop off. Friendly, knowledgeable staff. Extremely helpful in gauging the correct size of moving vehicle I would need

Elizabeth W. | Reservation |
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This was an excellent experience and Jesse was terrific. He went above and beyond to help me with everything and I really appreciated that. I would recommend you to everyone!!

Charlene M. | Reservation |
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Everyone is friendly and helpful...

Jennifer L. | Reservation |
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It's really hard to leave a good review when you find out that you were lied to!

JAMES P. | First Impressions |
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We are very please with the storage unit. Check-in was seamless and Sherri was very friendly and provided with all the information we needed.

BARRY C. | First Impressions |
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John is extremely easy to deal with and quite knowledgable of what will fit in what size unit. Facilitity was extrememely clean and proffessional looking

No se han enviado comentarios para esta ubicación.

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