Customer Reviews for American Storage Winchester
(U-Haul Neighborhood Dealer)

18 reviews

2700 Winchester Rd NE   Huntsville, AL 35811

(256) 513-7149

Office Hours

  • Mon-Sun: Closed

Services at this Location:

Contact Us

(256) 513-7149

2700 Winchester Rd NE
Huntsville, AL 35811

Services at this Location:

Office Hours

  • Mon-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Customer did not leave a comment.

jerry phelps 
Rating:
4.0

Customer did not leave a comment.

Dawn Klontz 
Rating:
3.0

Check in equipment when it’s returned and not a week later and send the customer an email that it hasn’t been returned!

Monica Rich-McLaurin 
Rating:
5.0

Please don't use Signature Moves. They took my deposit and didn't do the work. Still waiting on my deposit to return

Paula Battle 
Rating:
1.0

If I can give these people who own this business a -5 I would. I rented two units and because I complained about the constant smell of marijuana from one of their family members, the harassing started. And even though my payment for both units was set on auto pay each month, they proceeded to put extra locks on one of my units as if I didn't pay....not once but twice then had nerve to laugh about it when I complained and also got smart offering me to leave.....well I am gone now and with pleasure! The owners may be quick to rent out those units to someone else, but I am so glad it is not my money they are ungratefully taking.

Cydalise Gaines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FAUSTO MORALES 
Rating:
3.0

Customer did not leave a comment.

Anthony Goodson 
Rating:
5.0

Love that there was only online interaction. Fast to pick up and easy to drop off. Excellent!

ZACHARY BILLIONS 
Rating:
5.0

Customer did not leave a comment.

Velvet Davidson-Johnson  |  Overall Experience 
Rating:
5.0

Great people

Gregory Franks 
Rating:
5.0

Customer did not leave a comment.

Demia Bracy  |  Overall Experience 
Rating:
5.0

Everyone I spoke with was kind and knowledgeable. The ease of access to the unit was wonderful and the whole experience was pleasant.

Jennifer Martin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rhonda Emrick  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

donald smart 
Rating:
5.0

Did the mobile checkout using your phone for the first time. The process took almost an hour. I would advise anyone to avoid the mobile checkout, it takes way too long. I've used U-HAUL many times over the years and there is always damage to the truck that is not marked with the little Circle-X sticker. Way too hard to catch all of these even with multiple shots from all four sides. My truck was on empty, barely made it to the gas station and the cab floor was muddy. If the truck isn't clean, mobile checkout doesn't give you an option to clean or correct the problem. It just becomes your problem. Overall the truck worked fine, but I won't use mobile checkout again.

William Gorman 
Rating:
1.0

Customer did not leave a comment.

Jeremy Gibbons 
Rating:
5.0

Customer did not leave a comment.

Debra Nixon 
Rating:
5.0

Customer did not leave a comment.

Debra Nixon 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top