The rental location was not open the same hours that they list on the door. It said they were open Saturday from 8am to noon but when I came to return the truck they were not open.Frank R.
Customer Reviews for Allison Lane Auto Care
(U-Haul Neighborhood Dealer)
Jeffersonville, IN 47130
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8 a. m. - 5 p. m.
- Sáb.: 8 a. m. - 12 p. m.
- Dom.: cerrado
- 8/27/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Amos L.
Was a car repair shop and uhaul not bad just not as exceptional as the place that I picked up from.Dawndra P.
The truck was not there on my scheduled 9 appointment. They rescheduled it for 2 hours later. They did not have the 12 moving blankets that I had reserved.Sharon P.
Everyone was so helpful! AlanAlan W.
El cliente no dejó un comentario.patricia K.
Timeliness and organization.Lauren C.
Everything was great and I was very impressed it was not a gas hogSusan P.
Maintain your equipment. The steering was so bad that it's probably shouldn't have been on the road. And it shouldn't have been allowed to be on the road.Stephen M.
Please have the truck available when scheduled. I had my reservation for pickup 3 months in advance and I had to wait 10 hrs later to pick up the UHUAL, because I had a spot driver to take me to get the truck. There should always be a truck available if I reserved it few months in advance. BAD BUSINESS/Customer Service!!Joseph R.
Truck A/C not fully functional, worked for about 15/20 min and then shut off. Also alignment on truck was off, pulled to the right a lot.Juan R.
No problems with the drop off!Stephen J.
Service was fast, friendly and professional. Will definitely want to use this location in the future and will recommend it to others.John W.
The app consistently has issues. I have better luck logging into the website for everything I need.BRANDI D.
El cliente no dejó un comentario.BILLY G.
Small operation but very helpful and friendlyDavid W.
Only had certain accessory equipment available.Emily H.
Staff was knowledgeable, very helpful with the reservation and hooking up the trailer.Allen C.
El cliente no dejó un comentario.Ivan P.
El cliente no dejó un comentario.paul B.
Very nice helpful will use this location again girl at front desk very nice!Finda N.
El cliente no dejó un comentario.Charles S.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Steve W.
I've used this location 3 times now. This time it was under new management. The older couple retired, but the new people that took it over are just as good if not better. The guy at the counter was really nice and didn't end up costing me that much at all.Raace E.
El cliente no dejó un comentario.Abner M.
I prefer this location, but they only have a limited number of trailers so I usually am not able to get a reservation. Great folks, friendly and quick.Douglas K.
It would not allow me to check my vehicle in myself so I had to pay an additional $20 and just drop my keys!!!! Such a scam!!!angela P.
El cliente no dejó un comentario.Graham G.
El cliente no dejó un comentario.KELLY C.
El cliente no dejó un comentario.corey S.
One of the windshield wipers was coming off and scraping the window. The cup holders were sticky and dirty. Other than that it was just fine. The gentleman who helped me was great and very patientcheri C.
El cliente no dejó un comentario.Moneisha H.
Great service, highly recommendLarry T.
El cliente no dejó un comentario.Hank T.
El cliente no dejó un comentario.Derek W.
El cliente no dejó un comentario.Quintessa C.
I had to drive 20 minutes to pick up the truck instead of being able to pick it up in my city. So I had to cover the mileage even though it wasn't my fault that the local branch did not have the truck available.Kaleb B.
Good communication. Truck was in good order. One suggestion is to explain to add gas before coming back or there will be a charge. I misunderstood, but they took care of it since I paid for the safe drive (which is not in lieu of adding gas) and said I misunderstood that. They handled it well, so good review.ERIC P.
El cliente no dejó un comentario.JANIECE F.
El cliente no dejó un comentario.PAULA S.