Comentarios de los clientes para All Star Rental Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All Star Rental Inc

Clasificación general:

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Yaine S.
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El cliente no dejó un comentario.

Zach P.
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El cliente no dejó un comentario.

Robert D.
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Quick, friendly and professional.

Christine V.
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El cliente no dejó un comentario.

JOSH K.
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El cliente no dejó un comentario.

LOREN BRUCE I.
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El cliente no dejó un comentario.

DANIEL P.
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Very good customer service..

Tamara C.
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Bad weather, snowing like crazy! They came out and helped me, bad weather and all!!! Really thankful for their help

JOHN S.
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Has solid quality customer service. No recommendations I can think of.

Peter T.
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Superb! Thanks for a great truck and experience!

Bradley H.
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Keep this location with the awesome staff. I'll use this branch every time

tim T.
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Very helpful employees

Pam T.
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El cliente no dejó un comentario.

Patrick H.
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El cliente no dejó un comentario.

Phillip J.
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I rent uhaul trailers several times a year. I pass 2 other locations just to go to this location on Tejon because they are efficient and ALWAYS so friendly.

Michael S.
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The location was changed without me being informed. When I got to the original scheduled location they told me they did not have the truck and gave me the address to where the truck was. Added on about 45 min to my day.

Jill W.
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El cliente no dejó un comentario.

RICARD V.
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I had multiple opportunities to add a blanket and dolly to my purchase. Had i needed it i would have added it. Instead it was zip tied in the cargo space that we had measured and accounted for when renting a 20 foot truck so our items barely fit around the items in the way. Super unhelpful. Also would have been nice to drop it off elsewhere instead of returning it to this store.

todd M.
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El cliente no dejó un comentario.

Scott J.
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El cliente no dejó un comentario.

Jill W.
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El cliente no dejó un comentario.

Peter N.
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El cliente no dejó un comentario.

Angel A.
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Truck was dirty inside and out. No sanitation sign stating truck had been wiped cleaned. Truck was not in mechanical condition for a 1400 mile trip. Truck kept pulling severely to the right and had a very bad vibration. Next time will go directly to a dealer where trucks are maintained and cleaned. Long one way trips should only be allowed to rent from major Uhaul centers not side dealers because they just rent the trucks out without doing anything to them.

Jill W.
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El cliente no dejó un comentario.

JOSEPH G.
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I've rented lots of different things here and it always goes well. Nothing fancy but the tools/trailers/etc always work and the employees are always helpful.

steven T.
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El cliente no dejó un comentario.

Daniel R.
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El cliente no dejó un comentario.

Glenn W.
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24/7 portal didn't work well for location of drop off

Kevin D.
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Great staff and excellent service. Always take care of my rental needs. .

DAWNA W.
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El cliente no dejó un comentario.

Amber P.
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El cliente no dejó un comentario.

JOHN A.
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El cliente no dejó un comentario.

Tad V.
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Quick, Friendly, Clean. Great experience picking up, using the truck, and turning in. Thanks, for a great experience!

heather W.
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Our experience was awesome from start to finish! Thank you for making moving day easy!!

charlene D.
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El cliente no dejó un comentario.

Michael M.
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El cliente no dejó un comentario.

BARBARA H.
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The location felt unorganized.

Gaelan F.
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I go there often given I need to rent their truck for hauling material. The clerk's are always polite and well spoken. Plus it's literally a walk up the street from me so the location is excellent

Laurie S.
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All was very professional and the staff and service was really good.

Edwin T.
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El cliente no dejó un comentario.

Sequoia A.
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El cliente no dejó un comentario.

Pam M.
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El cliente no dejó un comentario.

JOSE M.
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Good service thank

SCOTT C.
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El cliente no dejó un comentario.

Rick D.
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Easy A!

JOSEPH G.
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Pretty efficiently run operation where I have rented equipment and bought supplies many times. I consistently receive good service and the equipment is in good shape.

michael R.
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This owner helps a lot of people in our community. Best u-haul I done business with.

Lori C.
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El cliente no dejó un comentario.

JAMES V.
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El cliente no dejó un comentario.

John G.
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Chris and Josh made dropping off almost too easy! I pulled in and went to the counter to check out. I asked Chris where did he want me to put the trailer, he said, "It's already disconnected." What?! Josh had unhooked the trailer before I could get the paperwork wrapped up! Excellent job!

Karlene K.
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El cliente no dejó un comentario.

Karlene K.
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El cliente no dejó un comentario.

Kurt S.
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El cliente no dejó un comentario.

ALEJANDRA G.
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The staff is always professional and very helpful

Kathryn B.
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El cliente no dejó un comentario.

viral B.
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El cliente no dejó un comentario.

EARL P.
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The check-out process was smooth and fast and the person was very professional and courteous. I would highly recommend them

Peter C.
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I found the rental process easy and enjoyable, despite not having the 26' truck we desired. The move went smoothly regardless.

Doug L.
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Move to another location

James K.
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El cliente no dejó un comentario.

James K.
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El cliente no dejó un comentario.

Zachariah B.
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ALWAYS glad to give All Star Rental my business for over 20+ years! Will continue to do so and refer all my family and friends here!

Jacob M.
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El cliente no dejó un comentario.

JD W.
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None

EFREN S.
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Excellent use of technology !

Dustin B.
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El cliente no dejó un comentario.

CHRISTOPHER T.
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Better communication between one shift and a another regarding changes to a rental time.

Rob P.
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El cliente no dejó un comentario.

Jessica R.
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Getting to this location was difficult as there were so many trucks coming in and other trying to get their vehicles in such a small space. I had to park a block away. The truck I rented was fine other than having some alerts that I was told to ignore (low tire pressure and oil change). However, when I went to fuel the vehicle right next door before dropping it off, the gas tank kept stopping the pump from fueling. I forced it a couple times because I knew I burned through more than what it stopped at, but was afraid I'd damage the truck or the tank would overflow so I stopped after a while. The gauge was just under the full line (like still touching the full line) when I got in the truck. I looked at the paper they gave me that indicates how many gallons are needed to fill it and it didn't indicate how many when it was touching the line. Only if it was down by an 8th or 1/4. At that, I think it said 2 gallons. So I turned it in. Sadly, I looked at my bill and was charged $8 for gas. If the gas tank would have let me put two gallons into it, I would have paid $4.17. But I paid $8 plus $2 at the pump. When I called, the guy said That based on my mileage that's about right. I felt a little cheated and saddened that I even took the time to stop for gas in the first place. He didn't care and told me to have a nice weekend to shut me up and conclude the call. Didn't have this problem with the trucks we've rented previously at other locations. Needless to say, I will avoid using this place again.

Philip Y.
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I have used this location for 30+ years.

TONI C.
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El cliente no dejó un comentario.

Leonard T.
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El cliente no dejó un comentario.

James G.
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The 10' truck was filthy on the outside, and only 1/2 tank of gas, I was always told it needed to be returned full. The cover over the gas fueling area was missing, leaving the gas cap exposed to the outside elements.

Terri M.
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El cliente no dejó un comentario.

Katelynn W.
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El cliente no dejó un comentario.

Dennis B.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

SHARLA M.
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El cliente no dejó un comentario.

William D.
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I was very impressed with the inspection text message. Associates at this location were very friendly and efficient.

RICHARD L.
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El cliente no dejó un comentario.

THOMAS J.
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El cliente no dejó un comentario.

Dennis B.
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El cliente no dejó un comentario.

KENT M.
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All Star Rental in Colorado Springs is the best U-Haul dealer in the state of Colorado. I've been a customer for 25 years and will always rent my U-Haul and tools from them!

Kurt W.
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El cliente no dejó un comentario.

Benjamin H.
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The man who helped me didn't make me feel dumb that I entered information wrong and I appreciate that

BILL Q.
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El cliente no dejó un comentario.

Scott S.
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El cliente no dejó un comentario.

CARY J.
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There was damage to the drivers side end cap of the cargo box, with a water damage waiver signed by someone not even close to my name. There was an eight inch crack in the windshield not listed on the check off list. I was never asked to sign off on the check off list. Very unprofessional dealership. I have rented at least seven small and large trucks and a pickup truck in past 24-30 months and have never had such bad service.

Paul T.
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El cliente no dejó un comentario.

Roland W.
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I originally reserved the 4x8 trailer at a different location, but they didn't have one when I arrived. They did find me a trailer at a nearby location, which was greatly appreciated.

Michelle S.
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Only negative is there is a lack of customer parking, I had to park a block away and walk over.

Mark H.
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El cliente no dejó un comentario.

Timothy R.
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Honestly, my pick up in Colorado Springs was awesome. The location was a little chaotic, but for that location I understand. There's not a lot of room in the building, and it's an older building also. The team was pretty good though!

Eric W.
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Guys was very quick to great me and very helpful. Awesome crew

Donya D.
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El cliente no dejó un comentario.

Thomas P. F.
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Inside and out, the staff was awesome! They hooked up the trailer I rented, checked the lights, and upon return, unhooked it for me as well. Courteous, professional, friendly, and very helpful. Location not hard to find right off the interstate, though I used my map unfamiliar with Colorado Springs. I will recommend this location in the future!! Thanks for all the help guys!!!

Earl E.
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El cliente no dejó un comentario.

Daniel G.
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El cliente no dejó un comentario.

Barbara G.
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It was very accommodating to respond quickly and allow my request of timing etc by referring me to corporate. Made my project smoother. Thank you South Tejon!!

Catherine L.
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Customer service at All Star Rental is friendly, quick and professional and the trailer I needed was properly installed on my vehicle and the brake and turn signal lights tested prior to my driving off. I felt safe using the trailer knowing that it was set up right and the lights were working.

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