Comentarios de los clientes para All Star Rental Inc

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All Star Rental Inc

Clasificación general:

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Leonard T.
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El cliente no dejó un comentario.

James G.
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The 10' truck was filthy on the outside, and only 1/2 tank of gas, I was always told it needed to be returned full. The cover over the gas fueling area was missing, leaving the gas cap exposed to the outside elements.

Terri M.
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El cliente no dejó un comentario.

Katelynn W.
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El cliente no dejó un comentario.

Dennis B.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

SHARLA M.
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El cliente no dejó un comentario.

William D.
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I was very impressed with the inspection text message. Associates at this location were very friendly and efficient.

RICHARD L.
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El cliente no dejó un comentario.

THOMAS J.
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El cliente no dejó un comentario.

Dennis B.
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El cliente no dejó un comentario.

KENT M.
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All Star Rental in Colorado Springs is the best U-Haul dealer in the state of Colorado. I've been a customer for 25 years and will always rent my U-Haul and tools from them!

Kurt W.
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El cliente no dejó un comentario.

Benjamin H.
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The man who helped me didn't make me feel dumb that I entered information wrong and I appreciate that

BILL Q.
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El cliente no dejó un comentario.

Scott S.
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El cliente no dejó un comentario.

CARY J.
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There was damage to the drivers side end cap of the cargo box, with a water damage waiver signed by someone not even close to my name. There was an eight inch crack in the windshield not listed on the check off list. I was never asked to sign off on the check off list. Very unprofessional dealership. I have rented at least seven small and large trucks and a pickup truck in past 24-30 months and have never had such bad service.

Paul T.
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El cliente no dejó un comentario.

Roland W.
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I originally reserved the 4x8 trailer at a different location, but they didn't have one when I arrived. They did find me a trailer at a nearby location, which was greatly appreciated.

Michelle S.
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Only negative is there is a lack of customer parking, I had to park a block away and walk over.

Mark H.
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El cliente no dejó un comentario.

Timothy R.
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Honestly, my pick up in Colorado Springs was awesome. The location was a little chaotic, but for that location I understand. There's not a lot of room in the building, and it's an older building also. The team was pretty good though!

Eric W.
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Guys was very quick to great me and very helpful. Awesome crew

Donya D.
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El cliente no dejó un comentario.

Thomas P. F.
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Inside and out, the staff was awesome! They hooked up the trailer I rented, checked the lights, and upon return, unhooked it for me as well. Courteous, professional, friendly, and very helpful. Location not hard to find right off the interstate, though I used my map unfamiliar with Colorado Springs. I will recommend this location in the future!! Thanks for all the help guys!!!

Earl E.
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El cliente no dejó un comentario.

Daniel G.
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El cliente no dejó un comentario.

Barbara G.
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It was very accommodating to respond quickly and allow my request of timing etc by referring me to corporate. Made my project smoother. Thank you South Tejon!!

Catherine L.
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Customer service at All Star Rental is friendly, quick and professional and the trailer I needed was properly installed on my vehicle and the brake and turn signal lights tested prior to my driving off. I felt safe using the trailer knowing that it was set up right and the lights were working.

Kelryn S.
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The staff member that helped me was not friendly even after I waited for a while. There was broken (mirror?) glass in the cup holders when I picked it up that the drop off location tried to charge me for. Other than that, there were no issues.

Linda R.
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El cliente no dejó un comentario.

Elaine M.
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El cliente no dejó un comentario.

Melissa H.
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Tight/small lot to figure out where to park, and it was high trafficked so it was tough to figure out where to park and how to get the uhauls out that folks were waiting for. It was oddly a busy time in the middle of the day.

Bradford M.
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El cliente no dejó un comentario.

Randall H.
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El cliente no dejó un comentario.

Jedediah M.
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Well I rented it for 6 days and used it for 4 and didn't get a refund so yeah

HANNAH C.
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Don't give your customers a truck that could kill them when they have a 900 mile trip. I even asked the young guy who "inspected" the truck if everything was good and he told me yup you guys are good even though a few miles later the back driver side tire was smoking and when we looked more the tires were all coming apart. Uhaul should be ashamed for allowing this to happen this mistake could have killed us and left my daughter without a mother

DARREN K.
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Excellent Customer service

Ethan K.
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El cliente no dejó un comentario.

Neal J.
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Busy Saturday, quick turnaround for our truck. Staff were great and took care of us. Friendly, courteous. Would definitely recommend.

Theresa M.
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El cliente no dejó un comentario.

Dale C.
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Bigger parking area. During busy times it's difficult to maneuver.

Noelle K.
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El cliente no dejó un comentario.

Terri N.
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El cliente no dejó un comentario.

Jhonard B.
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My tire blew up and it was dirty. They did not teach me how to unhook thentrailer.

David D.
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New trailer, polite staff, quick service

Corwin S.
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Thank you so much for helping with loading our car onto the tow dolly!

Alisa W.
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Small trucks need ramps,

DONALD A.
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I have been going here for literally decades and they are always so pleasant and efficient and quick...I would not going anywhere else.

TRACY S.
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El cliente no dejó un comentario.

Thomas P.
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El cliente no dejó un comentario.

Riley B.
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Truck was a bit over priced in my opinion.

Shawna B.
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El cliente no dejó un comentario.

JOHN S.
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I have rented from this location before and will always go back there.

JAMES G.
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El cliente no dejó un comentario.

Royce D.
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I was over charged

David M.
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Knowledgeable and professional.

Linda G.
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El cliente no dejó un comentario.

ADRIANA R.
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El cliente no dejó un comentario.

WAYNE W.
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El cliente no dejó un comentario.

David S.
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El cliente no dejó un comentario.

Paul E.
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El cliente no dejó un comentario.

Michael D.
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My overall experience with renting at All Star Rental was stellar. The only suggestion I could possible make would be a faster checkout process at the desk, but I know I visited at a busy time, first thing in the morning.

NELSON R.
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Nothing at this time.

Kelly M.
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I feel i got over charged.when i went to refill the gas tank before returning it turns out the gas line was cut.the gas came pouring out on the ground.

Marco C.
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El cliente no dejó un comentario.

Erik F.
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El cliente no dejó un comentario.

Orrin S.
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I have used this location multiple times and also have my propane tank refilled. Excellent service and great people.

lou T.
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El cliente no dejó un comentario.

Suneel K.
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El cliente no dejó un comentario.

Brianne P.
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El cliente no dejó un comentario.

Craig A.
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El cliente no dejó un comentario.

kayce S.
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Everyone there was so rude. After we discovered that my car didn't have the right wiring to have the trailer lights work, the man yelled "I dont have time to put up with this bullshit" and then was banging on my car with a hammer to get my hitch off. We asked him MULTIPLE times to stop doing that to my car but he kept going. He didnt care that he was ruining my brand new tire on the back of my car or forcing the door open after we told him to stop. This was the WORST experience I have ever had in my life. I will never be giving my money to U-Haul again.

Gary F.
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Staff was super friendly. Overall, a great experience.

Austin B.
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Terrible customer service. Called the office and were told to book online, made a reservation for 7am and planned to use U-Haul.com to check in, arrived and were told they don't open until 8am and no trucks will be ready until then. When we arrived back at 8am, we were told our truck was actually ready for us at 7am despite the staff member who sent us away when we'd initially arrived. Staff was not friendly or even remotely helpful. Additionally, multiple staff were not wearing face masks while interacting with customers.

Laurie M.
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There was some broken glass in the back from a previous customer, but I went ahead and cleaned it up.

sean B.
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The trailer was clean and pulled fine but it created abs and traction control faults in my truck that went away as soon as I unhooked my truck. Something is wrong with the wiring on the trailer and I did not have traction control or ABS for most of my trip. The locations where great the people where great the wiring on the trailer was the problem.

orlando G.
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We use this location because they are always courteous, prompt and knowledgeable

Scott S.
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El cliente no dejó un comentario.

JEFFREY M.
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El cliente no dejó un comentario.

Craig L.
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El cliente no dejó un comentario.

Christopher G.
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honestly just more parking space

Vicki V.
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Nice customer service!

Ronald B.
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The truck was filthy, the RF tire was bald and when I pointed out the issue with the tire to the employee, he said it was my responsibility to call the 1800 number and someone would respond to fix/replace the tire. The trucks dash lights and gauges were malfunctioning for 900 miles. Fortunately the truck ran fine. Thoroughly inspecting and cleaning between customers would help.

Paul E.
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Ensure windshield is clean.

SHERMAN K.
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El cliente no dejó un comentario.

JOHN S.
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I really like this location. The owner is super personal and friendly. The yard guy should find another job because he obviously isn't into his job and pretty grumpy but won't change the fact I will continue to use these guys.

Stephan L.
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A bit pricy for only needing the truck for a day. I could have returned it Saturday night.

Rolly A.
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El cliente no dejó un comentario.

Zachary F.
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All was good

mary B.
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El cliente no dejó un comentario.

Mark V.
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El cliente no dejó un comentario.

ANDY M.
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El cliente no dejó un comentario.

Cynthia M.
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El cliente no dejó un comentario.

christy N.
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El cliente no dejó un comentario.

Jeremiah M.
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El cliente no dejó un comentario.

Frank H.
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Very nice and responsive team. Our trailer had FOUR BRAND NEW TIRES! Shawn was awesome in preparing the equipment and hooking us up. The entire staff presented themselves as an A+ professional operation—thank you....

Karla C.
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The stagf is very professional and friendly.

Nicolas P.
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El cliente no dejó un comentario.

Christopher D.
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El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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