Comentarios de los clientes para All Seasons Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de All Seasons Storage

Clasificación general:

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Raymond C.
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El cliente no dejó un comentario.

Todd S.
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El cliente no dejó un comentario.

Raymond J.
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We had a reservation for 9 am on a Sunday using mobile pickup because location was closed. We were given a picture and told We would find the trick to the right of the entrance. It wasn't there. We called the number provided and was told, " That hairball, you'll have to pick up at another location (20 mls away) with no reinforce for the additional miles. My husband thankfully thought to drive to other side of entrance and we found the truck. Then the fresh hell of completing the online pickup ensued... Noone was responding to chat to verify reservation... and they said they needed a passport or signed lease agreement to verify me (not driver's license?) Since my alt contract wasn't answering. (Because she was moving boxes waiting for truck to arrive) WHO CARRIES THESE THINGS AROUND WITH THEM? WHY isn't verification part of the pre reg process we did the night before? .... you've got my DL, credit card, etc! We called customer service and waited 18 min before call was answered and she said she had to transfer me... and I waited another 15 minutes.... AN HOUR LATER we finally were on the road. Moving is stressful enough. This process made it unbearable.

Taylor R.
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El cliente no dejó un comentario.

Gregory K.
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El cliente no dejó un comentario.

R P.
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El cliente no dejó un comentario.

jonathan G.
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El cliente no dejó un comentario.

Jeffrey F.
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Sign on the door says "masks required" but when the service rep came outside to check the return rental he did not wear a mask and didn't have one in sight!

KYLA S.
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El cliente no dejó un comentario.

Michael K.
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The guy I worked with was very thorough and very knowledgeable. He took his time to answer questions on the phone and in person . Well done.

Kevin O.
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El cliente no dejó un comentario.

James P.
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El cliente no dejó un comentario.

Joseph H.
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El cliente no dejó un comentario.

Ian S.
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The location was fine. I called customer service due to the truck that I needed being at a location 20 miles away. I waited on hold for an hour. I ended up taking the 20' truck that they had on site. I find it unacceptable the presidence set by your company is for a customer to drive an additional 40 miles at $.99 a mile to pick up a truck that you have a reservation for at a set location. Your service was an inconvenience costing me both time and money. In the future I will utilize another truck service and recommend to others they do the same. I hope that someone does take it upon themselves to rectify my experience.

David K.
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El cliente no dejó un comentario.

Daniel M.
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El cliente no dejó un comentario.

donald S.
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This is the second time U-Haul has changed locations on where I NEEDED to pick up a trailer. I NEEDED the trailer for Sunday so I selected the Orchard Park location because the had Sunday hours and was only 5 minutes for my house. HOWEVER you sent me on a 30 minute trip to a location that DID NOT have Sunday hours. Too bad you have a monopoly on trailer rentals because I would go somewhere else.

Darren B.
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The rental experience was flawless and so easy. I would absolutely rent from here again should the need arise. Thank you.

Janice D.
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El cliente no dejó un comentario.

Pyotr S.
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El cliente no dejó un comentario.

thomas J.
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Local fast and easy to get trailer

David V.
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El cliente no dejó un comentario.

William U.
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The rep at All Seasons Storage, Hamburg, NY made it clear that I had to go through the app or that he could do it for me 19 June. The original website sign up should have imposed the fact that human interface was not going to happen. Confusing. Good app though. Also I took a picture of the half-full tank, posted to the app, but that didn't translate to my drop-off experience.

Josephine R.
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El cliente no dejó un comentario.

Anthony L.
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El cliente no dejó un comentario.

anthony M.
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El cliente no dejó un comentario.

Jan H.
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El cliente no dejó un comentario.

Eldred W.
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Just did an unassisted drop-off because gentleman who did U-Haul at this location was not there.

Sean W.
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Possible indoor pickup. It was freezing out

Steven T.
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El cliente no dejó un comentario.

Brian H.
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prices seem much higher than budget

jim P.
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El cliente no dejó un comentario.

Rachel B.
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El cliente no dejó un comentario.

Michael N.
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El cliente no dejó un comentario.

Kennedy H.
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El cliente no dejó un comentario.

kevin S.
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The on line sign in took 30 minutes and was difficult

Hao Z.
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El cliente no dejó un comentario.

Kenton D.
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El cliente no dejó un comentario.

Michael C.
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El cliente no dejó un comentario.

Kimby K.
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El cliente no dejó un comentario.

Collin C.
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El cliente no dejó un comentario.

Johnathan H.
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El cliente no dejó un comentario.

Breanna G.
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El cliente no dejó un comentario.

John S.
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El cliente no dejó un comentario.

Stephen C.
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El cliente no dejó un comentario.

DANIEL C.
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I ordered an appliance dolly - it wasn't there. Agent said she removed the charge - she didn't I did not order a utility dolly - I was charged for it I did not order pads - I was charged for them My final charge is more than twice the estimate.

Stephen C.
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El cliente no dejó un comentario.

Eldred W.
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Convenient

Jacqueline H.
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Everything went smoothly and quickly.

Michael L.
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Nothing however my only complaint is that the cargo light did not work in the back. We had to use a lamp to see what we were doing

Dawn C.
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El cliente no dejó un comentario.

Kyle P.
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Just hard to find the office.

gary N.
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El cliente no dejó un comentario.

Michael L.
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El cliente no dejó un comentario.

JAMES J.
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Truck was previously used by a smoker. Reeked of cigarette smoke. Terrible to have to drive it for a long distance.

John H.
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El cliente no dejó un comentario.

Kelly L.
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El cliente no dejó un comentario.

Timothy G.
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El cliente no dejó un comentario.

Pontus N.
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El cliente no dejó un comentario.

Michael S.
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El cliente no dejó un comentario.

Robert J.
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Uhaul switch pick up locations and times on me at the last minute.. when I arrived to pick up truck, nobody was at location.. we had to wait 20 minutes for someone to arrive, all the while was paying movers by the hour to stand around! ??????????

Danelle B.
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El cliente no dejó un comentario.

Mark F.
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Fast and friendly.

Virginia C.
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Worst Uhaul experience of my life. I made the reservation online the day prior: trailer and utility dolly. I get there the next morning and they did not have the trailer the website said they did, and hadn't had utility dollies there for months. So the guy offers me the trailer they do have with a $6 equipment reduction so I'm still paying the same. I get a copy of the rental contract with everything exactly as it should be for a total of 36.22. fine. I drop the trailer off 4 hours later and a few hours after I get an email with the final bill. My original reservation was cancelled and a new one created with this substitute trailer, the $6 equipment reduction is gone and I'm being charged full price $42.75. I couldn't get anywhere with them and had to deal with uhaul directly to get refunded my $6 plus tax. The whole experience with this place was a nightmare and I will go elsewhere for my uhaul needs.

Jessie R.
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El cliente no dejó un comentario.

lawrence F.
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El cliente no dejó un comentario.

Thomas M.
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Kid working was great. The check-in and check-out processes were quick. Vehicle ran well and was well maintained.

Timothy G.
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El cliente no dejó un comentario.

RENEE W.
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Poor management your told one thing over the phone, then when you get to your location they tell you something else meaning the price quote over the phone ?? never ever will i use Uhaul again I'd rather carry it on my back.

Daniel S.
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The 24/7 experience was awful and I tried to call was on hold over an hour when we went to pick up we kept getting knocked out of app had to call again waited another hour. Got dropped off there waited an hour then had to call to get picked back up then couldn't go back until after 9. It was a MESS.. Total waste of my time was supposed to pick up at 7 it took me until 1030 pm Ridiculous...

jan K.
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El cliente no dejó un comentario.

Gary C.
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Dropped off the truck at 10:40am. Location was supposed to be open till 1pm, but the door was locked when I tried to enter, so I used the drop box.

Patrick B.
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The young man that rented me the trailer should get a raise! He was very, professional, knowledgeable and courteous. He was quick to expedite my forms and get me on my way. He hooked up the trailer for me and helped me check all the lights to ensure they were working properly. KeeP HIM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Great job!

Gary H.
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El cliente no dejó un comentario.

Jeffrey C.
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El cliente no dejó un comentario.

alex R.
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Shakes bad over 55 made my move Horrible Call me 716-982-9944

James P.
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Excellent customer service

frank D.
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El cliente no dejó un comentario.

Peter S.
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El cliente no dejó un comentario.

Christopher B.
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El cliente no dejó un comentario.

david H.
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The young man was very helpful. He cleaned out the ice and snow for me

Tim B.
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Well, since the guy you rented to scamed my email and Probally frauded you.....I can't say I'm happy.

Midhad L.
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El cliente no dejó un comentario.

Midhad L.
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El cliente no dejó un comentario.

Benny K.
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El cliente no dejó un comentario.

rosario S.
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No problems

Andy D.
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El cliente no dejó un comentario.

david H.
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It was as good as i could have expected. The guy was very respectful

kathy K.
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El cliente no dejó un comentario.

richard P.
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El cliente no dejó un comentario.

Jason C.
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The location was closed when I dropped off the equipment.

stephanie D.
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El cliente no dejó un comentario.

William G.
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I was in and out under 20 minutes... service was great.., that being said., I'm waiting for the credit card statement to see my actual cost!... Future post to follow!! Thank you.

Pamela K.
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El cliente no dejó un comentario.

Linda S.
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I was over charged and promised a refund which I still have not received and it has been approx 25 since I rented. I am very frustrated and not happy. Linda Sansone contract #948117788

James P.
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Quick and easy pick up and drop off.

Amy M.
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El cliente no dejó un comentario.

Jerome W.
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I chose this location because of its location to my home. Young man who took care of order was fine but when I went to pick up the truck for 9am....he was not there until 9:25; Several people waiting and then when I took the truck back, he again was not there to accept truck & woman did not know how to take care of. I Had to come back later!!!! Lacking in customer service. Don't know if I would recommend to anyone.

Frank B.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

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