The gentleman handing reservations was that was great! He was friendly and kind. You don’t get good customer service like this anymore! Will rent from this location from now on!
Yolanda K
Customer Reviews for AFM Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Nest U-Haul site in Greensboro. Professional and helpful.
RICHARD LStaff very helpful, polite and quick service. Uhaul truck was a 20ft instead of a 15ft - unhappy with getting a larger truck than requested but it was a newer truck which made the ride a bit smoother and the added Bluetooth audio and working AC was a HUGE plus. Car hauler - lost a pin securing the left loading ramp early in transit. Cost almost 3 hours to get this replaced (on top of an already 10+ hr drive in bad weather) Roadside assistance used - used to replace car dolly, very quick with responses and gave excellent customer service!
Anthony MSo far so 👍 good
Luis AI have never had a bad experience that’s why I keep coming back
lisa jYou all did a great job. Again, Thanks and have a great day!
gery zWe were over charged for items we didn't request nor used
Tyrone FVery pleasant experience at this location. Professional and courteous. Great rates too!
Denise RI never received my deposit back but overall customer service was great and clear communication
jada sJust service your cars . Everything was good
Luise TLoved the ramp on the I-Haul trailer
Steven JMore customer parking
Tiffany WBoth locations were excellent
Patsy SThe manager on duty was real kind but I think I paid too much for a small trailer that I only had for 1 hour. He said he would adjust the price when I got back with the trailer but he didn’t.
audrey lAPP MALFUNCTION GPS SELF LOCATE DIDNT WORK
AMY OGreat customer service and very friendly.
Ryan LAlways outstanding service at this location.
Lucia KKIP from the 1501 Bessemer Ave. location in Greensboro NC dumped me and my childrens things at Kersey valley landfill not even 24 hours after having the truck towed. I was notified that i should have had 48 hours to collect our things. My whole 3 bedroom apartment that contained valuable and sentimental things. I will be taking action
Tequila DPick up transaction & process was smooth. Super nice people & after hours drop off was easy as well! Thanks
andy mEverything was great
barbara sThese guys are SO nice, close to my house and I rent trailers and trucks a LOT. I'm a single older woman and they help me get going. They know I can't disconnect it so they take good care of me. Bruce is outside cleaning the equipment and hooking up trailers and getting people in trucks in 95+ degree weather. He's in a great mood no matter what! I'm a big Uhaul customer and in this city with so many places to choose from, this is my choice! Thx guys, see you soon! Lynn
lynn rOrdered on the phone. Was told we can return van on Saturday at 5:00 p.m. that is when they closed. found out when we pick the van up that they closed at 1:00 P.M. on Saturday. They need to get their times straight.
RONALD Nalways courteous, easy rental transaction
Caterina TEverything went without a hitch & last minute! I called and had a reservation in minutes. Very polite & professional exchange. I’m very pleased at how easy it was to rent .
marie rBruce was absolutely amazing and helpful!!
Haley FI was over charged
Travis TI didn’t even have to go inside. No issues.
Thomas VI reserved a UHaul 2 months before needed. On the day of pickup, I was notified it was not available, and sent to another uhaul location . Unfortunately, the location did not exist. No uhaul rentals at all. Called previous location and was recommended to another location, which also did not exist!!! Spent all morning wasting time and running around looking for a UHaul that I should have had !! The locations in Greensboro NC are just ridiculous and workers are a joke! Never had these problems before . Also, the cost of the one I finally found was elevated because, “I had no reservation”at that location. What a rip off!! Hope I never need one again, and I will not recommend to other students at the University ! In fact I will do everything to discourage students to use Uhaul services in this area.
Miranda HNothing!
Linwood HGreat
CHARLENE FEasy, convenient, and fairly priced.
MICHAEL HConvenient location, quick pick up and return as well as reasonable rate.
Albert SJust keep trying. That's all that can be done most of the time.
Christopher DThank you for the amazing customer service!
Tony SLocation was cramped, and not layed out well.
William CThey are always friendly and reliable at this location
Joey MMr. Bruce was great!!! Very kind, helpful and warm hearted.
Cherrice ADo not rent from this location!!!
Jason W