Comentarios del cliente para Afford Auto Service Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Afford Auto Service Inc

Grado total:

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DAVID H. en

Grado:

El cliente no dejó un comentario.

Brian B. en

Grado:

El cliente no dejó un comentario.

Jeanette R. en

Grado:

Running lights on trailer did not work and your employee said numerous times well they worked earlier. Do you want to take it or not?? There were no other trailers at this location and i made reservations well in advance. He was completely unprofessional and putting my life and other drivers on road at risk did not matter to him whatsoever. $376 total cost for sub par equipment is ridiculous! When I dropped off trailer in Gainesvillle i was told it would have been $46 from Gainesvillle to Fairfax!!

Phillip O. en

Grado:

Had to search the premises for someone, even though I had talked to the owner 15 min earlier to inform of drop off. Yard was very cramped creating traffic issues. Very large potholes. Left without a receipt since I was told he could not print from his phone. Unsatisfying.

Amber S. en

Grado:

The guy who helped us with our pickup at this location was very helpful and friendly. Great customer service.

Esayase T. en

Grado:

I really had a good experience with u haul thank you so much for ur hospitality

Jose M. en

Grado:

I would not recommend this company to anybody. My reservation was not in the location that I select in the computer. the truck had problem with the direction, you had to hold the wheel all the time, this was very dangerous to drive. the customer service very poor, I could not believe this was happening in America.

James M. en

Grado:

Be more specific with rates. I asked several times what my rate was gonna be per mile after my 30 mile contract. The salesman gave me a price ranging from $.49 to $1.29. When I asked which is was gonna be he said probably $.49. When I called to confirm my payment and how much I owed for the remaining mileage and extra day. I wasnt happy that I paid $.99 per mile instead of the $1.29.

Jeffrey N. en

Grado:

6 Days after I returned the cargo van, on the same day nonetheless, I was charged for a scratch on the van. Mind you no charge was made to my card after the rental charge was finished. 6, 6 freakin days later there a scratch in a parking lot where the person rents cars, rents storage and Uhaul vehicles. To hold me liable for something that was returned and then 6 days later state there is damage, which is outside at a place that closes at 6 pm is bullshit. Do not rent here, do not use Uhaul, the moble check out is a scam!! Oh yea, I even purchased their insurance and was still charged for a damage.

Hazem H. en

Grado:

a good and friendly person,

Richard S. en

Grado:

Seemed very messy and unorganized.

Oscar E. en

Grado:

The person in charge of the place was a lousy service, my appointment was at 10 am, and the office was closed, so was he told me that he won very little and that that's why he didn t do his job better, I'm definitely not going back to this place and I don T recommend it

Michael T. en

Grado:

El cliente no dejó un comentario.

Justin C. en

Grado:

El cliente no dejó un comentario.

Kimberly P. en

Grado:

The facility was a mess; paperwork everywhere, clothes hanging in the “office”, etc. Bait and switch business practices were used. At pick-up we were told there would not be a charge for add-on items that were not requested but, charge added. We were charged a cleaning fee although the truck was completely cleaned out. We were told to “not worry” about the gas used but, again were charged. All in all, $36 in bait and switch charges. A complete predator business, this place will never again get our business.

John M. en

Grado:

be ready for appointment. clean the place up a bit. faster internet.

David M. en

Grado:

Train the guy to understand the computer. He seemed lost and had to keep starting over. It took an hour and I was the only one there. He kept walking outside and dealing with other people and walking away to talk on the phone to people who called. I had to take over using the computer and typing the info myself.

Keith H. en

Grado:

Trailer brakes were dragging. Left my by the road for 4 hours waiting for Uhaul road-side assistance.

Roy D. en

Grado:

I expected to pick up trailer in Leesburg which was confirmed. Then found I had too go to sterling for pickup. Software on phone did not work for photo ID. Took me two hours longer to get trailer and I had to pay my help an extra hour for waiting around for trailer. I was not very happy. And agent did not appear to know software very well either.

Robert W. en

Grado:

He changed me $25 for not cleaning the truck which I always do, this is the first time that somebody change me. He ale so try to blame me for the damage on fender , but I told him it was already there and have pictures to prove that

Charles U. en

Grado:

This was an absolutely HORRIBLE experience. This location caused us to be four hours behind on our move. I did the express check-in ahead of time. A guy from the store called me the day before and told me that the location was not open at the guaranteed pickup time (8 AM) but that he could meet me at 9 AM. When we got there at 9 AM, it took an additional three hours to get the moving van that was guaranteed. This shop single-handedly ruined my moving day when I did everything I was told to do to ensure a smooth move.

Edward C. en

Grado:

El cliente no dejó un comentario.

Masoud P. en

Grado:

Everything was well streamlined, just make your internal website faster--I could see a large delay between the staff pressing ok/send/etc on one page, and getting a response from your servers.

HAZEM H. en

Grado:

El cliente no dejó un comentario.

NICK L. en

Grado:

El cliente no dejó un comentario.

NEAL G. en

Grado:

This drop off location is a dump. It is a mess and there is virtually no one in charge. you should change this immediately. It is difficult to find and is the bottom of a very deep barrel.. Uhaul can do better.

Neel M. en

Grado:

I got a bill for $10 for cleaning even though the truck was clean. Not sure why I was charged the amount.

Abdelrahim A. en

Grado:

They are charging $25 for cleaning which I think not appropriate.

Mira R. en

Grado:

El cliente no dejó un comentario.

Alfonso M. en

Grado:

I was a little concerned when truck was dropped off since it was not like the typical UHaul office or gas station branch type. There was a bigger, more UHaul inviting office with trucks and signage at the storage place across Ox Road.

Baladithya S. en

Grado:

El cliente no dejó un comentario.