Customer Reviews for Ace Hardware Blackfoot
(U-Haul Neighborhood Dealer)

161 comentarios

51 S Spruce St   Blackfoot, ID 83221

(208) 643-0216

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 8 p. m.

Servicios en esta ubicación:

Contáctanos

(208) 643-0216

51 S Spruce St
Blackfoot, ID 83221

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - dom.: 8 a. m. - 8 p. m.
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very helpful

don G. 
Clasificación:
3.0

Slow to respond to drop off.

james J. 
Clasificación:
5.0

Our check engine light came on 60 miles into our trip and caused us alot of stress.

Matthew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cassie H. 
Clasificación:
5.0

El cliente no dejó un comentario.

phillip R. 
Clasificación:
5.0

U-Haul services could be a lot cheaper.

lesley M. 
Clasificación:
4.0

Customer service was good but he forgot to tighten the hitch. I went 200 yards and the trailer was loose and hanging by the chains. I fixed it myself. Otherwise the service was good.

HB A. 
Clasificación:
5.0

Very easy to work with may drop off quick And easy

James J. 
Clasificación:
5.0

I had an agreement with U-Haul to return my equipment in Rexburg, ID. for a credit of $144 (part for the 6 x 12 enclosed trailer, & part for 15' truck). Corporate said Allstar Auto says I declined the agreement, which is a lie. I mentioned to Allstar that I was taking all the equipment to Rexburg, and he said it showed it returning trailer to Ace in Blackfoot, ID.I I told him I would deal with it later as I was moving that day, I didn't know the corruption in Corporate U-Haul existed like that, but I do now. The records of the agreement are in the regional division in Prescott, AZ as were laid out by my contact Will. Yet corporate maid the entire agreement null & void. U-Haul corporate owes me $144. Do not believe what corporate says, have your regional send the agreement to your email. P.S. The equipment was great, but corporate still lied, including the traffic office in Idaho.

Richard T. 
Clasificación:
5.0

I had an agreement with U-Haul to return my equipment in Rexburg, ID. for a credit of $144 (part for the 6 x 12 enclosed trailer, & part for 15' truck). Corporate said Allstar Auto says I declined the agreement, which is a lie. I mentioned to Allstar that I was taking all the equipment to Rexburg, and he said it showed it returning to Ace in Blackfoot, ID.I I didn't know the corruption in Corporate U-Haul existed like that, but I do now. The records of the agreement are in the regional division in Prescott, AZ as were laid out by my contact Will. Yet corporate maid the entire agreement null & void. U-Haul corporate owes me $144. Do not believe what corporate says, have your regional send the agreement to your email. P.S. The equipment was great, but corporate still lied, including the traffic office in Idaho.

Richard T. 
Clasificación:
4.0

Quick and easy.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marsha C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tacy K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taylor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda Lee D. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shane L. 
Clasificación:
1.0

El cliente no dejó un comentario.

isabel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

george J. 
Clasificación:
4.0

Everything was fine. Easy.

Robert R. 
Clasificación:
4.0

The truck floor was so dirty. Covered with dirt. The steering wheel and console were sticky. The manager at Ace Hardware gave me a kid who knew nothing he was doing to rent to me. I spent 45 minutes there. The next day when I went to pick up, the info had not been saved. I spent another half hour there before I could get the cargo van.

Susan C. 
Clasificación:
5.0

My husband dropped off so I can't comment but I believe it was all good!!!

AMY W. 
Clasificación:
2.0

The truck was full of trash and had broken glass through out the bed. We called and they were unable to do anything to help at the time.

taz M. 
Clasificación:
5.0

El cliente no dejó un comentario.

edgar A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marc P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian A. 
Clasificación:
5.0

nothing everything done well

lynn R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Angela P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Timothy O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher S. 
Clasificación:
4.0

If your reservation is for a town a half hour away, please make it easier for you to pick up the truck earlier than originally wanted.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cameron W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol R. 
Clasificación:
4.0

No smoking in trucks. Cleaner inside

Jared M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven J. 
Clasificación:
5.0

super nice to deal with .. Thank you !!!

DEEN B. 
Clasificación:
4.0

I walked in and was immediately greeted and the store worker came right out and did the check.

Steven J. 
Clasificación:
5.0

Nothing, it was a good drop off location.

Jeffrey H. 
Clasificación:
5.0

Based on the craziness of getting a store to pick up the truck, this was such a nice experience! However, the good folks in the dispatch office in Boise were amazing. They were always kind, considerate and especially patient!! Can't imagine how difficult their job has been of late. Everyone I spoke with there richly deserves the above comments! But Nancy deserves special recognition fir her help! She was amazing Thank You Boise for helping us get moved!!!!!

Roland. D G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier S. 
Clasificación:
1.0

The man who checked us in basically had to be begged to help me. He wanted me to download the app and check in myself, but I asked why he couldn't just do it. He was very put out to have to assist me. He then just went off about Covid. It was a strange encounter overall.

MICHAEL H. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neil A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim P. 
Clasificación:
5.0

Keep up the good work.

Daniel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACKIE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark M. 
Clasificación:
5.0

Brandon was execellent

Lori H. 
Clasificación:
5.0

The person that we called in initially was not helpful. The second person we talked too was better. They had someone who hadn't returned our truck to use. However, he didn't really help with a solution. Just said, “well you have to change to something else.” I called back awhile later and got someone who was much easier to work with and helped us figure out something that would work.

Austin A. 
Clasificación:
4.0

When driving in wind the trucks turn into cardboard boxes, always pay attention.

Alexandria T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

tom B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL S. 
Clasificación:
5.0

El cliente no dejó un comentario.

robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicole J. 
Clasificación:
5.0

I would recommend this location over any other locations in Blackfoot!!

Courtnee S. 
Clasificación:
5.0

Over all it was a great experience. Every one was were helpful and kind.

annette T. 
Clasificación:
5.0

El cliente no dejó un comentario.

ryan C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven R. 
Clasificación:
5.0

El cliente no dejó un comentario.

john V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rojelio G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rojelio G. 
Clasificación:
5.0

Check in went well!

Daniel S. 
Clasificación:
4.0

Again, a very positive experience. The people helping me were terrific. The only downside to the experience was that the truck is difficult to get in and out of if you're short.

VICKI M. 
Clasificación:
5.0

Super fast, very helpful, Easy to use

Patrick M. 
Clasificación:
5.0

None.

Frank F. 
Clasificación:
5.0

Thank you for all your help

HEATHER N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Grace M. 
Clasificación:
5.0

El cliente no dejó un comentario.

todd V. 
Clasificación:
5.0

The gentleman provided excellent customer service. Very patient and explained things thoroughly. Very satisfied with them. I originally dropped the equipment off and when I need to rent another trailer I wanted to go back to the exact same store because he was so nice. That's what customer service is!!! Keep it up. Thank you!!!

Carmela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah O. 
Clasificación:
5.0

This was the easiest drop off I have dealt with.

Charles B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emily R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Logan A. 
Clasificación:
5.0

It is nice to just pick up a u hall everyone is nice and that

Todd J. 
Clasificación:
2.0

The vehicle was filthy. There were layers of bugs all over the horizontal surfaces, I could only clean the windshield. It tool me 10 minutes at a gas station to get the bugs off the windshield. And then I still had to get a stepping stool at my daughters apartment to really clean the windshield so I could safely see. Then the A/C stopped working on my drive from Pocatello to Salt Lake City on a 96 degree day. I had to stop at a rest area to wind down the passenger window. Your mobile check out service FAILED! At 7:30 am, I waited 30 minutes on the phone and received NO help. This has to be corrected!! I had to wait until the Ace Hardware Opened to check out the 20 foot truck. They were helpful once they opened, but wouldn't open early to help. I had movers waiting at my daughters apartment for me while I was trying to check out the truck. Miserable experience. This was shocking to me because my first mobile check out experience was superior. Some thing has changed in your process that needs corrected. Enough said, I hope this message gets to someone whom can influence change. I used to HIGHLY recommend U-Haul. I'm sorry, I cannot anymore. Tony Urban

Anthony U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd V. 
Clasificación:
5.0

Other locations could improve to be like this location and stay open until at least 8 PM.

randy W. 
Clasificación:
5.0

Everything went very well. Thank you. Lower the rates. Exactly one year ago the same move to the same place was one hundred dollars cheaper.

Bill A. 
Clasificación:
1.0

Trailer came off the ball you're in use

daryl D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BETH L. 
Clasificación:
3.0

Better selection. I had to go to another location to pick up the rental and was charged more as a result.

Ray T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Betty S. 
Clasificación:
5.0

Ace Hardware in Blackfoot is always amazing to rent from

mathew A. 
Clasificación:
5.0

Ace Hardware in Blackfoot Idaho is an amazing place to rent a U-Haul

mathew A. 
Clasificación:
4.0

El cliente no dejó un comentario.

randy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherrie Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

linda M. 
Clasificación:
5.0

Nothing, staff was great and helpful, check in was quick. I couldn't be happier with my service.

Krystal C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric Y. 
No se han enviado comentarios para esta ubicación.

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