Comentarios de los clientes para A To Z Auto Center

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de A To Z Auto Center

Clasificación general:

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Jeffrey T.
Clasificación:

Extremely poor customer service. I have been overcharged three times at this location and currently, I am short an additional $100 because of an error made by the person checking me out. The person's attitude was that it wasn't their problem. Despicable business practices.

JAYNIE C.
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El cliente no dejó un comentario.

HELEN B.
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I can't think of anything except I appreciated the way the staff worked with me.

HELEN B.
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The staff was very understanding in their customer service

Nayia J.
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Nothing, the sales associate was awesome

Curtis K.
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Be careful when you rent a uhaul at 8:00 a.m. for the day. They will call you like 6 hours later and say they rented the truck to someone else and you have to have it back by 3:00 or they are going to charge you for an extra day. Sure enough I got the bill and there was an extra charge of a day on there. They are a scam by trying to rent the same truck out twice in one day and if you don't return it within 6 hours they will charge you for two days. Who can load a truck with 5 bedrooms, drive and unload it in 6 hours. If you pay for the day you should get it for the day. Stay away from them.

Allison B.
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El cliente no dejó un comentario.

Jimell D.
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El cliente no dejó un comentario.

Tim H.
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Good job, very efficient and credited me back on the cost of the trailer for returning it early.

John J.
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Picking up the truck and trailer at different locations was not good and it was a waste of time and money.

Steven K.
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Pick up and check in were both an easy and positive experience thanks to the employee's friendly and professional service.

William B.
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El cliente no dejó un comentario.

JEFFERY O.
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El cliente no dejó un comentario.

John W.
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El cliente no dejó un comentario.

DARREN P.
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El cliente no dejó un comentario.

JAMIE E.
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Easy procedure to rent and return. Van was clean and easy to handle and the girl at the desk was professional and accommodating.

Lawrence B.
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El cliente no dejó un comentario.

JAY W.
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El cliente no dejó un comentario.

Brian L.
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The woman who helped me was very nice and professional.

Bill C.
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El cliente no dejó un comentario.

brice Z.
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El cliente no dejó un comentario.

David G.
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Best rental station in St Louis !

Jeffrey N.
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The location is great, the cell phone covid19 process is a tremendous headache. Also, I was sure your instructions said the truck ID numbers were located on the left at the bottom, which is where I spent way too much time looking, only to discover the number located on the right at the top.

SERGIO C.
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El cliente no dejó un comentario.

Theresa H.
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Keep doing what your doing!

Samuel M.
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Very helpful and the process was smooth sailing!

Rudy P.
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El cliente no dejó un comentario.

John A.
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El cliente no dejó un comentario.

JENNIFER M.
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El cliente no dejó un comentario.

DAVID H.
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Pick-up was easy and efficient. Staff were friendly and helpful. Trailer worked well.

Melissa H.
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El cliente no dejó un comentario.

Thomas K.
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El cliente no dejó un comentario.

Billy B.
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El cliente no dejó un comentario.

gary M.
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Keep inside the truck clean

Mary L.
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Point out operations manual and a few basics

KATHLEEN M.
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El cliente no dejó un comentario.

KATRINA H.
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El cliente no dejó un comentario.

David D.
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El cliente no dejó un comentario.

Resa T.
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El cliente no dejó un comentario.

John G.
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quick and easy when checked in ahead of time.

GREGORY Z.
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El cliente no dejó un comentario.

JEFFREY S.
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El cliente no dejó un comentario.

joe P.
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El cliente no dejó un comentario.

SHAWN P.
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Never ask about gas mileage and also be willing to clean what's left from other people. They send texts lol. I'm used to an call and I'm 30yrs, like ???????

Tomey F.
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El cliente no dejó un comentario.

CYNTHIA S.
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The first truck something was wrong with it. It kept going out of control very scary

Timothy L.
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El cliente no dejó un comentario.

Anthony C.
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Toni was awesome great service! A-Z auto and U-haul Services! thanks Dr Tony

ROGER D.
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this is the only place i want but some how it changes another store i don,t rent from not cool

Betty C.
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Tony was so easy to work with. Uhaul delivered exactly what I asked for and customer relations couldnt have been better

NANCY U.
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The interior of the van that we rented did not look clean when we picked it up. Also we did not look over the outside with the person to make sure that there were no scratches/dents that we could be responsible. Also not her fault but the website apparently was being worked on and it took longer to check us in.

Timothy C.
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El cliente no dejó un comentario.

DEBORAH N.
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El cliente no dejó un comentario.

kathy K.
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Staff took care everything very nice will use them again

Melissa L.
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El cliente no dejó un comentario.

Roger D.
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They get you the right trailer and service is the best

Clara D.
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El cliente no dejó un comentario.

Tina W.
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El cliente no dejó un comentario.

david S.
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El cliente no dejó un comentario.

ROGER D.
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liked it so much going to rent there again friday

paul W.
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El cliente no dejó un comentario.

loris L.
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El cliente no dejó un comentario.

JEREMIAH M.
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Found NO deficiencies. People easy to work with. Would rent from here again if need arrises.

Matthew B.
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El cliente no dejó un comentario.

Rachel G.
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El cliente no dejó un comentario.

AUSTIN E.
Clasificación:

The hours of what I reserved versus what this location was able to accommodate caused some issues. We requested to have the truck most of the day on Saturday but I was called a couple of days prior to say that their shift change is at 3pm so I could either pick it up Friday night and return by 3 on Saturday, or pick up after 3:30 on Saturday. I had already lined up people to help move for the day of Saturday (and they were not available Friday night), so we had to rush to get everything done by 3 instead of being able to have the day on Saturday. Not ideal.

JAMES G.
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Nothing

ronal H.
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The young lady there was very helpful and went above and beyond her duties.

gordon G.
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Glad I could give you some business!

BRUCE C.
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steering loose, brakes occationally squeeked

Rex D.
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El cliente no dejó un comentario.

stephen D.
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El cliente no dejó un comentario.

Serron R.
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El cliente no dejó un comentario.

Steve H.
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El cliente no dejó un comentario.

Linda P.
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It's like you didnt read my last review to you.. My Van's floor needed sweeping before I rented it. The very nice gal at a to z knew I was having a difficult time getting van and driving from one place to the next because no one had my reservation. She quickly and efficiently rented a van to me...I think it could've been swept but didnt complain...now I'm charged for it?? I would appreciate you taking the 25.00 off..

Joanna O.
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El cliente no dejó un comentario.

Paige P.
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El cliente no dejó un comentario.

thomas B.
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Trailer was fantastic and the service was excellent, a all around pleasure.

Jim C.
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El cliente no dejó un comentario.

Larry R.
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Please use these guys. I went in to rent a truck without a reservation. The prior reservation at another Uhaul did not work out. I was taken care of immediately and provided a van with minimal effort. I was very impressed with the professionalism and helpfulness. I was in a bad spot, really needed the truck/van today and they were able to help me out. I will definitely use them again and Highly Recommend.

Timothy J.
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El cliente no dejó un comentario.

Matthew B.
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El cliente no dejó un comentario.

Anna W.
Clasificación:

The online return did not work on my phone or the friend's phone who was giving me a ride. It also didn't work in April when I did the same for a friend. Please fix the website or stop telling people to use it!

STEPHEN R.
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Very nice people to deal with.

Paul D.
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El cliente no dejó un comentario.

JOE S.
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El cliente no dejó un comentario.

Michael S.
Clasificación:

It was hard to figure out who to talk to, and then she kept leaving to chase around other incoming trucks. She had us randomly stop and park right in front of the entrance. She also had a mask with her, but was not wearing it. I'm high risk, so this made me nervous.

Richard O.
Clasificación:

Excellent experience

gary M.
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Everything was fine

Terri M.
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El cliente no dejó un comentario.

Lindsey L.
Clasificación:

Everything was excellent

Patricia M.
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Drop off took less than 5 minutes.

Yecenia G.
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I don't remember her name but the person who assist me to rent the truck, she was very friendly and very helpful with all the question i had.

karin R.
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El cliente no dejó un comentario.

CHRISTOPHER E.
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El cliente no dejó un comentario.

MATTHEW H.
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El cliente no dejó un comentario.

John H.
Clasificación:

Friendly staff. Very happy with my rental experience.

John H.
Clasificación:

El cliente no dejó un comentario.

Norma M.
Clasificación:

Nothing 👍🏻

Peter B.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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