Make sure they know that they're actually supposed to pick up in Sioux Falls when I rented it from Hartford I was not very happy when I had to backtrack 30 minutes.Sherry C.
Customer Reviews for A Plus Auto Techs
(Distribuidor de U-Haul del vecindario)
Sioux Falls, SD 57107
Services at this Location:
- Lun. - vie.: 8:30 a. m. - 5:30 p. m.
- Sáb.: 9 a. m. - 12 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Gary G.
El cliente no dejó un comentario.ALVIN C.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.JOHN C.
El cliente no dejó un comentario.Darla J.
Have some issues with the overall bill but other than that I think we are good.DAVID H.
El cliente no dejó un comentario.Christina V.
El cliente no dejó un comentario.Thomas W.
El cliente no dejó un comentario.Kevin B.
El cliente no dejó un comentario.Kayla T.
The pick up location was dirty. I do not approve of the pick up location being changed without my input. There was a reason why I selected the original pick up point and not the pick up point that U Haul changed while en route to pick up the truck. The inside of the truck was dirty. There was liquid residue on the cup holders and a splatter of dried liquid on the inside of the windshield in front of the driver seat. Found an empty bottle behind the driver seat. When I opened the back of the truck, there was trash inside.Thomas C.
El cliente no dejó un comentario.Ii Timothy S.
Helpful and accommodating. Equipment was clean and well kept. Easy to use.DAVID P.
El cliente no dejó un comentario.Robert B.
El cliente no dejó un comentario.Alan B.
The location was not provided the 3 dozen furniture blankets that I had ordered. They only had six blankets. Since I did not receive the amount of blankets that I ordered, my furniture was damaged.Elliot K.
The location and personnel were good. However, we attempted to pick up the truck before hours and the 24/7 system was down. We had to wait for it to come back on line and had to delay two sets of movers and get a later start because of it. I suggest you get a alternative system in place so you can take care of your customers when they need the equipment ASAP. Not happy about that!!Terence L.
El cliente no dejó un comentario.ADAM B.
El cliente no dejó un comentario.CYNTHIA S.
El cliente no dejó un comentario.Ethan M.
Our pickup time was changed to 2.5 hours later at the last minute. We had to call & try to get a different pickup location which took us to A Plus Auto Techs. It also wasn't explained very well that we had to check in online so we were surprised to get to the location & find nobody in the office.Mike M.
El cliente no dejó un comentario.Chanceler J.
El cliente no dejó un comentario.Thomas M.
Not a very well kept area. I had never returned a uhaul before so was not sure what I had to do. No one answered the phone From the number listed on my contract. . Faded Almost unreadable sheet of paper on the business door. Believe it said due to COVID they could be reached at such & such number. Person who finally answered was very curt said he'd be there shortly & basically hung up on me.Ruth F.
This place is a dump. It's dark, dirty and smells inside and from the outside it looks like it could fall over with a stiff breeze. I would never rent from this location againlewis G.
No one around when I arrived. I did arrive 45 minutes early.Robert S.
El cliente no dejó un comentario.Rob S.
El cliente no dejó un comentario.Terisa H.
If you say you'll have a dolly or a padlock you should have that. No one should get double charged, but we did and it sat like that for days.Melissa G.
I had a reservation for 9 when they open I got there and the place wasn't open. When I called the owner said he had errands to do and will be late.DON R.
Quoted one amount charged me way more. Awful service.Brittany P.
El cliente no dejó un comentario.Joanne N.
El cliente no dejó un comentario.Charlotte G.
My only complaint is your web reservation system. First place would not give me a price but a error code ( found out talking to them they were closed during my rental period). Second place worked fine, I thought, as I reserved the unit for 24 hour period. When pickinging up I was never informed the contract would end at 12pm (20 hrs) because the rentL place was closing at 12pm. Understand my surprise andconsternation when the text was received that my turn in was at 12pm and I didn't even see it until 12:30pm while I had just arrived at the unload location. I'm very unhappy about that.Mark S.
El cliente no dejó un comentario.Grantland J.
All okayJohn O.
We broke down due to a blown tire 3 hours into our trip. After 2 hours, we were then brought the wrong wheel since our original car trailer had a "limited edition" wheel to replace the blown tire. Finally, after an additional 4 1/2 hours of waiting for a new trailer, we were back on the road. The customer service representatives were all helpful and pleasant on the phone but the roadside assistance service was lacking and we were stranded for 6 1/2 hours in 15 degree weather, which was not enjoyable.Tom W.
Owner or attendant was not at counter and we had to go around back to find him. He was not pleasant. He acted as if he was doing us a favor by helping us. I would never return there even if he was the only U-Haul in town. You can improve the situation by getting rid of the person who helped us.Troy L.
El cliente no dejó un comentario.David A.
the representative was very helpful and thorough throughout the pick up of the rental.Doug K.
I have no improvements. I was able to pick my Uhaul up, and drop it off with ease. The price was great.James B.
Already submittedwill M.
El cliente no dejó un comentario.zack D.
El cliente no dejó un comentario.Ginger H.
El cliente no dejó un comentario.carl D.
The tire was 40lbs low so he just put air in it. The next morning I had to call Uhaul to get it fixed because it was low again. It should have been handled before that as it was obvious there was a problem.Greg L.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Sabrina S.
El cliente no dejó un comentario.Chris C.
El cliente no dejó un comentario.Chris B.
The owner/operator was very friendly and accommodating.KEVIN C.
El cliente no dejó un comentario.LYNDA O.
El cliente no dejó un comentario.Mike F.
El cliente no dejó un comentario.Chris F.
not very attentive or friendly.Roger P.
El cliente no dejó un comentario.Kevin P.
El cliente no dejó un comentario.Jen W.
El cliente no dejó un comentario.Lisa V.
El cliente no dejó un comentario.wyatt S.
Gentleman was very polite and courteous. Best person I have ever dealt with. Would recommend to anyoneBRADLEY R.
Had a reservation. The location did not have any furniture dolly's, which I had reserved also. My card was still charged for them, which the guy did say he would credit me back for. Brought it back, I didn't fill the tank back up and knew i was going to get charged for it but was charged for 7 gallons of fuel for 18.7 miles driven...pretty sure the miles per gallon isn't that bad, even on a U.Haul!!!! I will be contacting customer service.Jodi R.
El cliente no dejó un comentario.Dave H.
Trailer was dirty and had not had maintenance. It was full of road grime, and road sand from the previous rental. Tire pressures were not checked. I did all the above after I got the trailer home before loading my vehicle. The staff was more interested in their cell phones/videos/pictures than they were in me, the customer. In addition, the young man behind the counter needs a lesson in proper language (save the profanity for his own time) when in front of customers.BRIAN J.
El cliente no dejó un comentario.Kevin P.
El cliente no dejó un comentario.RON M.
The service actually picking up the equipment was fine, but I called the day before because it was a different location than I had requested. When I asked if there was any way I could get the equipment moved to the location I had requested, the guy just say "no", which just immediately put me off. I did get ahold of corporate UHAUL later that day and the lady I talked to was very nice and explained why the equipment couldn't be moved. I still don't agree with that from a customer service perspective (I think the trucks should be able to be moved, at least to an actual UHAL location), but at least I got a lot more than just a "no".Miranda B.
El cliente no dejó un comentario.SHAWN J.
There was no one around and no sign stating what to do.Brent K.
Open on timeJennifer S.
El cliente no dejó un comentario.Bob S.
El cliente no dejó un comentario.veronica W.
Nothing new to suggest.DAVE K.
El cliente no dejó un comentario.rob D.
Charlie did an excellent job and very honest. I appreciate that !!Kerwin G.
I did not receive a copy of my contract. The person who attached the trailer said he would email it. He has my correct email and I never received it. Thus, when it was time to return, I had to refer to my truck rental contract. This is unacceptible.Kim G.
Location more appealingDAROLD D.
El cliente no dejó un comentario.Marc N.
El cliente no dejó un comentario.Sanath Kumar S.
Two issues: 1. Agent was not on site until way after 9 AM, even so pick-up was arranged for 8:00 AM Pick-up. 2. Truck # JH3532A had a cracked windshield, for which I was blamed upon drop-off, even so it was marked as pre-existing damage.Peter A.
El cliente no dejó un comentario.Sasa D.
El cliente no dejó un comentario.Milan S.
El cliente no dejó un comentario.Shayn D.
Need a receipt on what was charged for after rental rental returnVictoria H.
El cliente no dejó un comentario.Megan H.
While the office isn't fancy, the friendly and helpful service was just what I needed after a 1,250 mike drive from Texas! I had forgotten my tow receiver in San Antonio, and the new one from O'Reilly Auto didn't quite fit - but they were happy to grind down the end of new receiver so that it fit properly, and get me on my way!Kent M.
El cliente no dejó un comentario.CHRIS K.
El cliente no dejó un comentario.Heather G.
El cliente no dejó un comentario.Mary M.
They wanted to charge an extra $10 as my driver was there 10 minutes early; yeah, an hour late I could see, but what the hell are they going to do, wait for a 10 minute rental?Kalvin K K.
The location is cluttered with old vehicles, didn't look very professional compared to the Bismarck site.Mark L.
The truck had mulitple lights on. Oil light, tool like a wrench light was on, but the scariest was the breaks. When u put your foot on the breaks it squealed and was pretty scary.angela A.
Make sure AC works in hot weather, for starters.william E.
El cliente no dejó un comentario.Rod O.
El cliente no dejó un comentario.Ellen S.
El cliente no dejó un comentario.Kevin P.
Computers were still not working but had good serviceRobert R.
El cliente no dejó un comentario.Steven R.
This place is a dump. After being given a filthy truck they have the audacity to make an unauthorized cleaning charge of $26 on my credit card. I am informing my card company not to authorize this charge.ROBERT C.
Do not have the national call center pretend they are answering for the local U-Haul location. Called both the pick-up and drop-off location via their local number. I asked specific questions and it was never mentioned that I could not pickup my nor drop off my rental at the location dialed. Result, I got to drive around many more miles and wait in traffic for an extra hour. Not appreciated at all!!!!!!!!!! I will try Budget rental next time - hoping they are not using a national call center.steve M.