Comentarios del cliente para A Affordable Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de A Affordable Storage

Grado total:

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Joe R. en

Grado:

just took a bit longer then hoped for but all went well.

Ian A. en

Grado:

El cliente no dejó un comentario.

Dave Y. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

Staff is great. Difficult to get onto and off of Highway.

marcel K. en

Grado:

El cliente no dejó un comentario.

Timothy S. en

Grado:

The Air Exchange System is far too much noise to even listen to the radio. The rental agreement was not clear about the auto transport and the charges messed up.

Douglas H. en

Grado:

El cliente no dejó un comentario.

Megan C. en

Grado:

Receptionist didn't tell us our time with the UHaul would start when we signed the contract when I specifically asked if we could pick it up at a later time. The receptionist knew I asked to have it for 24 hours when picked it up. She was very rude to me when I questioned about the time we had it when I picked up the UHaul

Douglas G. en

Grado:

Rented fro. These folks many times always a great experience

Stuart B. en

Grado:

El cliente no dejó un comentario.

Steven M. en

Grado:

El cliente no dejó un comentario.

Alex M. en

Grado:

Very Friendly and helpful service.

DWIGHT V. en

Grado:

El cliente no dejó un comentario.

Christopher M. en

Grado:

El cliente no dejó un comentario.

David F. en

Grado:

El cliente no dejó un comentario.

Thomas A. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

El cliente no dejó un comentario.

Timothy M. en

Grado:

The staff was most helpful in resolving U-haul's ineptitude for screwing up our pick-up location.

Jared O. en

Grado:

Amazing employees

DAVID R. en

Grado:

El cliente no dejó un comentario.

Michael D. en

Grado:

El cliente no dejó un comentario.

Catherine H. en

Grado:

Dawn was awesome! She did such a good job changing the 10 x 10 unit to a 10 x 20 and set up the billing monthly so I don’t have to worry about it! Definitely will use you all again.

David C. en

Grado:

Keep up three good work!

Tamra G. en

Grado:

Cindy Dawn and Jeff are amazing at what they do. This location is by far the best source for all of your rental needs. They were efficient and made the process simple and fast. Very helpful and knowledgeable location. Will always be my first go to location for all my rental needs.

Joe B. en

Grado:

El cliente no dejó un comentario.

Alan H. en

Grado:

El cliente no dejó un comentario.

David W. en

Grado:

The staff were helpful and friendly. However, my reservation was for another Uhaul location 3.4 miles away. That location didn’t have the trailer I had reserved and I was given no notice it was not available there. Fortunately the staff at the Rob Snow location called and found the trailer I needed and it was reserved for me. Poor communication by CENTRAL UHAUL. YOUR LOCAL STAFF WAS MY ONLY SAVING GRACE!

Andrew H. en

Grado:

Was a pleasure doing business with this location. Very pleasant and helpful !

JAMES T. en

Grado:

Consider providing one time foil grease packet applied to customer’s towing hitch ball at time of picking up rental. Potentially less wear and tear on uhaul equipment

Lloyd G. en

Grado:

We picked up our first two of 3 containers on the day we were allowed to get our boxes. Everything went smoothly. We went to pick up the third box and drove it to our storage location. When we got to the location 20 miles away, we discovered that we had the wrong U-box! We wasted 2 hours and 80 miles. We had people lined up to help us who had to wait, as well. It was very inconvenient for all involved! We returned the box and fortunately the right box was there waiting for us. We returned the 3rd box and found out that on the 3rd day we were charged again for the rental on all 3 boxes! We believe that the problem is solved, but have not seen the refunds yet! They were $69.95 each. Overall, some of the experience was good and some was very difficult. What if someone else had hauled our box off?? That's NOT a good feeling! We realize that some of this may have been corporate, but the mix up of boxes was local. Please make sure that this is cleared up and that our refunds will be credited to us! The gals in the office at the drop off location were friendly and did their best to make things better.

Lyle P. en

Grado:

The staff was professional, polite and very helpful... Thank you!

Robert M. en

Grado:

Very friendly and courteous staff

Jon G. en

Grado:

El cliente no dejó un comentario.

Robin C. en

Grado:

El cliente no dejó un comentario.

Garth S. en

Grado:

El cliente no dejó un comentario.

Ken P. en

Grado:

Not sure why cost of trailer rental from Pagosa Springs, CO to Shreveport, LA is almost twice that of Shreveport to Pagosa Springs??

Steven B. en

Grado:

No one there to help. Told me to just drop it off

DAVID T. en

Grado:

Good customer service.

Tim M. en

Grado:

Very friendly and answered questions well.

Farrell T. en

Grado:

El cliente no dejó un comentario.

Thomas L. en

Grado:

My second drop off at A Affordable Storage and both times they went above and beyond making the return an easy and enjoyable experience. Friendly and reliable staff there. Highly recommend!

Wayne M. en

Grado:

El cliente no dejó un comentario.

Joseph D. en

Grado:

El cliente no dejó un comentario.

Mike L. en

Grado:

El cliente no dejó un comentario.

JEFF S. en

Grado:

We bought lots of moving supplies from A Affordable. They are so helpful and had everything we needed...they are also incredibly nice people so we decided to get our trailer from them.

Lori E. en

Grado:

El cliente no dejó un comentario.

Thomas F. en

Grado:

El cliente no dejó un comentario.

Kevin A. en

Grado:

Tamra Green was very helpful and made the process fast and efficient. Best UHAUL experience I have had to date!

RONNIE T. en

Grado:

El cliente no dejó un comentario.

Lawrence B. en

Grado:

Always a pleasure. Great service.

James T. en

Grado:

El cliente no dejó un comentario.

Joseph G. en

Grado:

Dawn was a sincere pleasure to work with. She really went out of her way to help us with our truck reservation. We didn't realize when making a U-Haul reservation for a particular location there is no guarantee that is where your truck will be to pick up. U-Haul was going to have us drive an extra 3 hours round trip to pick up a truck in Hermosa because that was the closest truck. On a whim I called and Dawn noted a truck was coming in the next day and she would reserve it for us. Moving is stressful enough - Dawn's kind and most helpful attitude is very much appreciated!!!

Thomas L. en

Grado:

El cliente no dejó un comentario.

William F. en

Grado:

El cliente no dejó un comentario.

Gregory M. en

Grado:

El cliente no dejó un comentario.

Steve B. en

Grado:

El cliente no dejó un comentario.

Michael L. en

Grado:

El cliente no dejó un comentario.

Chelsea A. en

Grado:

Loved Dawn she was so real.

Donald C. en

Grado:

El cliente no dejó un comentario.

Jason O. en

Grado:

El cliente no dejó un comentario.

Theresa S. en

Grado:

El cliente no dejó un comentario.

Jeannie B. en

Grado:

No complaints! We will use this location again. Thank you!

DAN R. en

Grado:

They called me to offer delivery of my Uboxes to my home. Uhaul had previously told me that delivery was not possible.

Michael A. en

Grado:

El cliente no dejó un comentario.

Jennifer R. en

Grado:

El cliente no dejó un comentario.

Margo A. en

Grado:

El cliente no dejó un comentario.

Jerome D. en

Grado:

El cliente no dejó un comentario.

MICHAEL B. en

Grado:

El cliente no dejó un comentario.

Ron Z. en

Grado:

Great customer service! Thank you.

Joyce H. en

Grado:

appreciated all the help turning in the U-Haul

Racheal W. en

Grado:

EXCELLENT CUSTOMER SERVICE!! VERY NICE PEOPLE AND OWNERS. WE HAD A LITTLE TROUBLE REVERSING THE TRAILER WE RENTED AND THE OWNERS CAME OUT AND OFFERED TO BACK UP THE TRAILER FOR US AND DISCONNECT IT FROM THE TRUCK. VERY SATISFIED WITH RENTAL AND THIS LOCATION!

Jonathan R. en

Grado:

Regarding the electronic walk-around and mobile check-in process: Here are areas where I had issues or challenges. Not related to the location itself, however. The electronic walk-around would not load any pictures. All I saw was a bunch of blanked boxes and an option to accept or dispute the condition of, from my view, a white on white field. The 24/7 mobile check-in process also gave me issues. I would submit my information to look up the contract and it just looped back to the same page.

Diane M. en

Grado:

El cliente no dejó un comentario.

Ronald S. en

Grado:

El cliente no dejó un comentario.

Coral H. en

Grado:

El cliente no dejó un comentario.

Sam J. en

Grado:

Dawn is awesome!

Ellen M. en

Grado:

El cliente no dejó un comentario.

Jon G. en

Grado:

El cliente no dejó un comentario.

Kristen M. en

Grado:

El cliente no dejó un comentario.

Denver D. en

Grado:

The entire staff at A Affordable Storage is outstanding. I have rented Uhauls across the nation, and have never found better service or care.

Cynthia D. en

Grado:

El cliente no dejó un comentario.

Chris L. en

Grado:

Truck pulled hard to right during trip, dangerous and tiring during 10+ hour drive. Truck floor covered in mud when picked up from Pagosa Springs location...

Chris L. en

Grado:

The truck pulled strongly to the right on the road. This made the 11 hour drive a miserable and dangerous experience. The truck was full of mud when we picked it up.

Coral H. en

Grado:

El cliente no dejó un comentario.

Coral H. en

Grado:

El cliente no dejó un comentario.

Debbie M. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

El cliente no dejó un comentario.

Terry C. en

Grado:

El cliente no dejó un comentario.

Walter S. en

Grado:

El cliente no dejó un comentario.

JERRY D. en

Grado:

El cliente no dejó un comentario.

polly S. en

Grado:

El cliente no dejó un comentario.

David L. en

Grado:

El cliente no dejó un comentario.

Trevor E. en

Grado:

The uhaul representative put the wrong date so I did not need to move for another month and the representative also stated the place was part of the promotion for one month free storage. it’s not.

JAMES C. en

Grado:

El cliente no dejó un comentario.

Michael M. en

Grado:

El cliente no dejó un comentario.

Don M. en

Grado:

El cliente no dejó un comentario.

David D. en

Grado:

Our attendant was delightful

Larry D. en

Grado:

El cliente no dejó un comentario.

Greg S. en

Grado:

Quick easy, dud online precheck and the morning I picked up the truck took 5 minutes. Thanks

LES F. en

Grado:

Take the label off the speedometer. It blocks the dial.

Meshja C. en

Grado:

El cliente no dejó un comentario.

Donna G. en

Grado:

.

RICK J. en

Grado:

Jeff, Cindy,and Tamra you guys run a great business. I will recommend you to everyone Rick Jackson,

Cynthia H. en

Grado:

great facility!

DIANE C. en

Grado:

The unit was so very dusty! There was no place to plug in a vacuum and a broom was not sufficient. It was hard getting the dust out of upholstery. Might be good to supply some power available for clea

BOB KAREN S. en

Grado:

Very satisfied with the facility. We felt that it was secure and well protected. We only moved because we found a facility near our home. We would highly recommend this storage unit.

JIM R. en

Grado:

Four years and I never had a problem.

RALPH, CINDY M. en

Grado:

Friendly staff, convenient location, very safe

VIC, JOSIE M. en

Grado:

would definitely use this storage facility again. well maintained and very friendly and helpful staff

Ted Diane C. en

Grado:

Great folks to work with. Very accommodating

Jeff & Debbie G. en

Grado:

From the ladies in the office to the owners, these folks are helpful, friendly and a true pleasure to work with. The facility is clean & very secure. I strongly recommend dealing w/ them

Elizabeth P. en

Grado:

Awesome service, and great people skills. Love this place

MIKE M. en

Grado:

Best staff in ownership I've ever seen

BOB S. en

Grado:

We would use them again.