El cliente no dejó un comentario.Carlton C.
Customer Reviews for A 1 301 North Mini Storage
(U-Haul Neighborhood Dealer)
Statesboro, GA 30458
Servicios en esta ubicación:
- Mon–Fri9 a. m. - 1:30 p. m.
- Sábado10 a. m. - 1 p. m.
- 5/28/2023 - 5/29/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Location name was somewhat confusing. Apparently multiple business names for that addressJoel S.
Drop the trailer less than 24hrs after rental, location open only 3hrs a day. Got charged for drop off after hours...Carlos G.
El cliente no dejó un comentario.CHRISTIE L C.
I made a sane day reservation and was truly grateful that the facility was open and had what we needed fir a one way rental. The staff was extremely pleasant and personable and the process to pick up the equipment was easy. I would definitely use them again in the future.Georgiana W.
El cliente no dejó un comentario.Kelsey P.
The u-haul needed some mechanical work (frontend alignment, brakes). Overall okayRenee P.
El cliente no dejó un comentario.williams P.
Very friendly and very good service.Alice M.
Everything was perfect specially the lady that helped me get the truck THANK YALL SO MUCH I WILL BE BACK SOON AS MY APARTMENT IS READYSaquonya C.
Only able to drop equipment from 9 am to 12 pm. Was not allowed to do a drop off.Michael J.
El cliente no dejó un comentario.Denise B. | Overall Experience
Awesome staff!!! Great Customer Service!!Jessie W.
El cliente no dejó un comentario.Sherrye G.
El cliente no dejó un comentario.mike B.
El cliente no dejó un comentario.Michael C.
No everything was great! ThanksNorris W.
Customer service in Garland,Texas is Awesome!@Cassandra R.
El cliente no dejó un comentario.Marla B.
The move-in and move-out process was really simple, and the office lady was super helpful and nice.Cheyenne W. | Overall Experience
Nothing to improve. They were really nice and really helpful. And had to call numerous times but she was always very nice every time. This place is highly recommended to all. A shout out to Sonya. She's the one I always spoke with.julie N.
El cliente no dejó un comentario.Gini M.
no improvements neededBeverly S.
it was confusing when we arrived. We found the place open, but no one there to attend to us. We mistakenly went to the wrong drop off location, but no one was there to help us realize the error, so getting it corrected caused extra steps & a charge we should have not been charged.....and are now having to get corrected. Overall though, Uhaul was helpful, and the location we were supposed to drop off in the first place was EXCELLENT!! The lady that handles that location is very professional and helpful. I wish I had actually met her in person. She represent Uhaul very well!!Donna H.
El cliente no dejó un comentario.Michael M.
El cliente no dejó un comentario.Brian M.
Excellent process from delivery, packing, shipping, and arrival to destination. Thanks!!!Donald N.
El cliente no dejó un comentario.Michael L.
When you taken a picture it says u the milage is less then what it started that's need to b fixedLatwane A.
Excellent customer service, will always rent from this location, great family businesssteven B.
El cliente no dejó un comentario.Cris P.
El cliente no dejó un comentario.Joseph V.
Pleasant staff, she explained everything to us before we left the site. Welcomed us back and make sure everything was good with us before we leftCharles L.
El cliente no dejó un comentario.Pam A.
El cliente no dejó un comentario.David M.
The mileage on the odometer did not match on my uhaul contract the mileage on contract was for 7412 and odometer had 7415 and I have a pic of thisGordon R.
El cliente no dejó un comentario.James S.
No improvements, the staff was wonderful to deal with, best experience ever with UhaulSteven B.
At first things seemed good to go but on the road a tire blew out. We got help from the roadside assistance but we didn't feel comfortable driving it back from NJ to GA any more. We were told we could change our return location online but it wouldn't allow us to make changes. I called and they said yes you can do that through your pickup location so I called the pick up location and they said you have to make the change at the return location. Finally we went to a return location and they said we could but there would be a charge for not returning to original location. I explained that online it says you can change location and it doesn't charge but for whatever reason it wouldn't go through for me and he said it was because of the type of trailer we rented. We explained the tire blowing out and how it wouldn't be safe to take the trailer on another trip and at the end of it all the only way we could make the change was if we paid $400 in addition to the $150 we paid to originally rent the thing. A safety scare and a bill we were not expecting. We will never rent a uhaul again.Ivy A.
The people were great to work with and so accommodating. This was my first time doing this as a widow and they made it so much easier.Katie B.
El cliente no dejó un comentario.James R.
Always an excellent experience with the folks at this location. I have rented from them for several moves and they are always courteous, helpful, and go out of their way to assist me. I highly recommend.Mary B.
El cliente no dejó un comentario.Jesse A.
El cliente no dejó un comentario.Raquel L.
El cliente no dejó un comentario.Lewis T.
El cliente no dejó un comentario.Tyler H.
Great customer service experience. Excellent location to rent from, lots of trucks!Jeffrey K.
El cliente no dejó un comentario.Glenn W.
El cliente no dejó un comentario.Rodney O.
El cliente no dejó un comentario.Janine G.
El cliente no dejó un comentario.Anthony H.
Nothing, all went well. Appreciate this location working with me for all of my scheduling changes.robert F.
Great customer service!!!Judy R.
The customer service rep has a great attitude!Brittany P.
Fast, efficient and friendly!Craig H.
They told me there was a 1/4 tank of gas and there was less, it was in-between 1/4 and empty. They didn't do a walk-around of the truck with me. They made me carry out both the appliance dolly and utility dolly to the truck myself. Handed me the key and just pointed at the truck. When I went to return the truck there was no where to park! I had to drive all the way to the back and park in front of a storage unit because the trucks were not organized. I will NEVER rent from this location again.Heather D.
El cliente no dejó un comentario.Melanie S.
There was easy access to park the truck but nobody was working when we got there. We left the keys in the drop box & did online check in.Julie K.
Even with a last-minute request, A 1 301 North Mini Storage were helpful- from providing the perfect size storage trailer and then following through with making it available for pick up. Staff was friendly and helpful at each point- beginning, middle and end as well as with payment schedule. Thank you for making it easy!!Joni W.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.William R.
El cliente no dejó un comentario.Marri H.
El cliente no dejó un comentario.Shaurmetria F.
I dropped off after hours, but I rented from this location a few weeks ago. Staff was very friendly, helpful, professional, and efficient.Alan L.
Awesome serviceTiffany S.
Better customer service.jomael G.
They charged me for fees that did not apply even after I spoke with their representative about uhaul GA adding another day because the truck broke down. Also they added fees for an auto transport that was returned earlier than the original contract.JEFFREY S.
El cliente no dejó un comentario.Eugene H.
Everything was smooth and quick. Thank youCale C.
El cliente no dejó un comentario.Darius W.
El cliente no dejó un comentario.Eryn W.
The check engine light was on when the truck was picked up. Reassured it was ok for trip. I would have preferred to get a vehicle that was not showing possible engine issues as I had to travel far with it.Shari R.
Our most recent truck rental is the second time we've used A-1 301 North Mini Storage in Statesboro, GA for our truck rental needs. Each time, the staff was friendly and courteous. Amazing customer service in accommodating our specific needs and efficiency with last-minute driver changes, in our opinion, is what makes them stand out among the rest. Whenever we need a truck or rental equipment in the area, without question or hesitation, A-1 301 North Mini Storage will get our business!Tammy C.
Gas was NOT at half a tank and I was treated like I took the truck off the lot at half, it was 10 gallons below half and I drove 20 miles and had to put in 50$ of gas to get it back to half so I wouldn't be charged. Scammers and crooks, STAY AWAY!!!Nicholas C.
El cliente no dejó un comentario.KATHLEEN S.
El cliente no dejó un comentario.Steven B.
El cliente no dejó un comentario.Linda C.
El cliente no dejó un comentario.Robert S.
El cliente no dejó un comentario.Russell P.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Lauren K.
El cliente no dejó un comentario.Thomas B.
El cliente no dejó un comentario.Nicholas M.
The equipment was clean, but the engine would not start. I think something was wrong with the battery. I was, not able to use the equipment. However, the roadside assistance was helpful in helping me rely the appropriate message to the location. Good service still.SHANNON W.
El cliente no dejó un comentario.TODD M.
There was no one to help me hook up the trailer. I had to wait for assistance. Customers need to know that they have to bring help with them. I was seven minutes late getting there but called to let them know. It took 50 minutes from the time I arrived until I walked out and got in truck. Never experienced anything like that with U-HaulKathy R.
El cliente no dejó un comentario.Candace B.
El cliente no dejó un comentario.Tony T. | Overall Experience
El cliente no dejó un comentario.Glynn E.
El cliente no dejó un comentario.Michelle N.
They should ask each time if I want the insurance. Not just add it because it was on there last time.Marguerite L.
Good jobOgochukwu A.
Improve response time to emergencies and breakdowns. 2-1/2 hours and I never got a live person on the phone is unacceptable. Maintain and check condition of things like tires better. Stop using retreads. They are dangerous.Gini M.
The truck ran good the body was all beat up and the mirror on the passenger side was not working it was broken it was very dangerous to drive it with no mirrorJAMES L.
El cliente no dejó un comentario.Thomas R.
The Rep was nice and helpful to help unhooked from my vehicle to placing it where to park it.fronnie B.
Was not told by numerous people that I spoke to on the phone that this was a mobile pick up. Even spoke to the local place the day before and it wasn't mentioned. Arrived and location was closed. This was on my daughter's college graduation day and spent over an hour trying to figure out the problem. Will not use Uhaul again. Had many people warn me about their issues with Uhaul.Kristy W.
Not a damn thingmatthew D.
The truck I had was very raggedy Should be marked for out of service the truck Drove there badlyEric R.
The app is a bit confusing-not sure if drop-off was registered?Marguerite L.
Sonja called me the day before my drop off and alerted me to their business hours. Although I dropped off the unit after hours, she was very helpful in setting expectationsCraig J.
The U-Haul app doesn't work! I'm employee so I'm berry familiar with it! Thankful for my manager due to the app not working they were about to charge me for another day!Brittany H.
Have someone there to check units in , I got a call from u-haul months later looking for unit , I see they found itEdwin H.
El cliente no dejó un comentario.Buford W. | Overall Experience
All went well and I would refer anyone to the storage facility.Joanne S. | Overall Experience
El cliente no dejó un comentario.Markeisha L. | Overall Experience
El cliente no dejó un comentario.Alfredia A. | Overall Experience
I booked a unit that was listed on the website; later, I received a call saying they didn't even have anything and they weren't sure why I was able to book. I still was charged the reservation feeISAAC C. | Reservación
I ended up cancelling my reservation and had a tough time getting a hold of them. Once I was able to they were thorough with their answers and very polite about the whole mix up.Fernanda C. | Reservación
We weren't able to use the storage facility because they didn't have the the storage space that I wanted available. Also the have a different policy than what's going on on this website.Paige S. | Reservación
Thanks so much!Stephanie N. | Overall Experience
I did not do this I do not know what this is, I have been calling for three days to try to get my money back but I refuse to get charged for something I know nothing about sorry!Casey C. | First Impressions
Nice staff, but was unable to reach several times.Privacy R. | First Impressions
The only issue i had was that my free month was not honored and i didn`t find out until I got there. The facility said that they are an independent facility and don`t honor that promotion.Privacy R. | First Impressions
Storage Unit was closed prior to our arrival. Manager called, also advising that the spot reserved was not an actual unit. We where able to get another unit in town at a comparable price.Privacy R. | First Impressions
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