Customer Reviews for 417 Mobile Auto Repair
(U-Haul Neighborhood Dealer)

198 comentarios

1161 W Division St   Springfield, MO 65803

(417) 866-2620

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    8 a. m. - 3 p. m.

Servicios en esta ubicación:

Contáctanos

(417) 866-2620

1161 W Division St
Springfield, MO 65803

Servicios en esta ubicación:

Horario

  • Mon–Sat
    8 a. m. - 7 p. m.
  • Domingo
    8 a. m. - 3 p. m.
No hay fotos disponibles
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Devora B. 
Clasificación:
5.0

Friendly and had everything ready. Easy pick up easy drop off.

Chuck M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim D. 
Clasificación:
1.0

Located in the ghetto, did not feel safe here. The lot is cluttered with vehicles both uhaul and non uhaul. Another person was attempting to drop off and park a uhaul and there was nowhere for them to park

Jason W. 
Clasificación:
4.0

I wish I caught the receptionist name, but she was a very kind person. I was having a crappy day and her demeanor helped pull me out of it. ¡Gracias!

Steven G. 
Clasificación:
5.0

The young lady was so amazing and helpful. So glad I was able to purchase a ball hitch while I was there since I forgot. To top it off, she loaded the trailer on perfect and the owner helped me back it up. Awesome service and I'll def be back!!

Larry J. 
Clasificación:
2.0

The lady who waited on me acted inconvenienced when I came in. After she checked out the truch she was very nice. The main thing is to clean up the customer area. It is very dirty and cluttered. What you require the customers to do should be emulated by the staff/ business.

Christine T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Homer P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mike E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ken S. 
Clasificación:
5.0

Nothing! We appreciated the excellent service you provided. Thank you!! ⭐️ ⭐️⭐️⭐️⭐️

Dee Ann S. 
Clasificación:
2.0

The office n lot was a mess. The lady that finished our reservation was not dressed as I have seen other I haul workers. But not at this location. This was the first n last time I would use this place. One of the tires were very low. Good thing we only had to move a vehicle short ride. There best of the visit was a young man that sa me n my daughter looking at his cars At the lot ? He allowed my daughter test drive it and was very nice and helped us pass the time for the finalized paper work. To start the paperwork took forever to get printed and getting us out the door. Then the car tow was blocked in by a customers vehicle. But after the car had set there for so long another man came out w a dolly to move the car hauler for us to get hooked up n on the road All got handled and in the end the results were made. Yo

Theresa D. 
Clasificación:
3.0

They did not have the appliance dolly i reserved. Made the move a bit more difficult!

Robert M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael K. 
Clasificación:
3.0

El cliente no dejó un comentario.

KIMBERLY C. 
Clasificación:
5.0

Reliable dealer...great customer service

Jeffery J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jackson T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wes H. 
Clasificación:
5.0

Great service, friendly knowledgeable staff.

Jeffery J. 
Clasificación:
3.0

El cliente no dejó un comentario.

Barry W. 
Clasificación:
2.0

They were not helpful. The trailer lights were not working and when I told them about a screw in the tire they told me I had to call road side assistance.

Michael F. 
Clasificación:
2.0

El cliente no dejó un comentario.

Johnathan G. 
Clasificación:
5.0

The person who runs this place went way above and beyond then she needed to. We had a couple of issues that was unforeseen and she did a fantastic job helping us out.

Chad G. 
Clasificación:
3.0

This was not the original location. This place was smaller and not as well kept, as the place I originally wanted to go to. It also added more miles than the alloted miles given to me, which I was charged for.

David G. 
Clasificación:
5.0

El cliente no dejó un comentario.

William W. 
Clasificación:
3.0

The U-Haul dealer Shard the location with a repair shop. Uhaul was supposed to be open until 9pm but at 7pm the repair shop employee stated that they went home early I had to return to get a receipt for the tow dolly the next morning Employee stated that she was unaware of me dropping it there the previous evening but then contradicted her self by saying she already had checked it in I got my receipt and left place was a dump

Lyman C. 
Clasificación:
4.0

El cliente no dejó un comentario.

HERMAN M. 
Clasificación:
3.0

Nothing really wrong with this location, it just isn't a big uhaul building. Looks like an old repair lot.

Mike A. 
Clasificación:
4.0

Staff were quick to serve and checking in went quickly.

Brad B. 
Clasificación:
3.0

Didn't know where to put keys

Lawrence W. 
Clasificación:
5.0

I had a temp paper license while waiting for the regular one. Tried to pre check in using that paper one. Failed 4 times on the reverse side and finally gave up. Gal at pickup confirmed that it happens to them too. That's a fault in your early check in system.

Kerry K. 
Clasificación:
2.0

Place was in bad shape, pretty much trashed! The lady did take care of everything and trailer was in acceptable shape.

Paul B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Dorothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edward D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul F. 
Clasificación:
3.0

I tried to do the QR code scan check-in but it wouldn't work. It might need to be replaced.

Kimbur R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matthew B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Melissa D. 
Clasificación:
4.0

I purchased a utility cart and furniture cart and both were missing. I've tried calling multiple times and sent multiple messages and have been hung up on 5 times. Will not recommend

Parker P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kyle F. 
Clasificación:
1.0

Pull reserved truck up so that no other truck can block it in. I reserved truck for 7am at another location. It was changed to this location and mobile check out as the business did not open until later; however, when I arrived to check out the truck was dirty, smelled horribly, and was blocked in by another truck preventing me from pulling out until someone arrived with keys to move it. I explained and instead of an apology or understanding, was blown off with we don't open until 8 and can't do anything about a truck being returned in the middle of the night. Well, actually if the truck I reserved was pulled out for ease of use where no one could've blocked it in that would've been easy for them to do and considerate. Also the equipment I paid for prior in my reservation and verified the day before as being in the truck and ready for me (as I was new to mobile check out and asked the business's hours as I had reservation for 7 and business didn't open until 8) was NOT in the truck and I had to drive to another uhaul location to get the equipment once I realized it wasn't in the truck. Very disappointed in this specific location, but very happy with overall uhaul locations and services.

Christine W. 
Clasificación:
5.0

Dropped off and left.

Cory H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kari M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrance S. 
Clasificación:
5.0

Great experience!

Doug B. 
Clasificación:
5.0

They were remodeling so the inside was a little unorganized and dirty

Larry H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Evan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

The lady there was very polite and cordial. I would not only recommend this location but come back and use myself. Gracias.

kevin P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin C. 
Clasificación:
5.0

i would feel better if a lock was issued for return of trailer after hours. but overall was a positive experience

shawn J. 
Clasificación:
1.0

El cliente no dejó un comentario.

mark Y. 
Clasificación:
2.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

Nothing, the owner was very nice and helpful. Was able to accommodate our request for an early pick up. Had just what we needed and was close by.

Melody C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason B. 
Clasificación:
1.0

El cliente no dejó un comentario.

CHRISTINA B. 
Clasificación:
5.0

Very friendly staff and great service

larry Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carrie C. 
Clasificación:
4.0

excellent service

TERESA A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jen J. 
Clasificación:
5.0

Friendly, helpful service from start to finish. It was an easy, problem-free experience.

Jeff P. 
Clasificación:
3.0

El cliente no dejó un comentario.

Don D. 
Clasificación:
3.0

El cliente no dejó un comentario.

Chad E. 
Clasificación:
2.0

Tire on trailer failed while traveling. No spare on trailer, called roadside assistance waited 2 1/2 hours for call back never received. Had to purchase a tire from a towing company to get back on road. UHAUL ROADSIDE ASSISTANCE FINALLY CALLED BACK 6 HOURS AFTER INITIAL CALL WAS PLACED. What bullshit. doubt i will ever rent again from uhaul.

JASON E. 
Clasificación:
1.0

This was an absolutely filthy facility. The service sucked and they charged me for extra milage, which we know we did not exceed.

Michael G. 
Clasificación:
3.0

Folks (owners) were great and very helpful. Lot is a bit small and becomes somewhat crowded for maneuvering trailers. And location is in a pretty rough neighborhood. Would not recommend conducting business after sundown.

CHARLES K. 
Clasificación:
4.0

Better padlocks for the lock box. It was tough to get key

Robert G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHANE M. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRANDON C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ami B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Garrett B. 
Clasificación:
5.0

Indicate where drop box is for key. Also I was there at 4:30pm first time submitting return it was rejected. But it still a nice set up. Merry Christmas

BARBARA R. 
Clasificación:
5.0

The drop off went good

travis B. 
Clasificación:
3.0

Ok

JOY K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim B. 
Clasificación:
3.0

Helpfull and quick

Beth G. 
Clasificación:
4.0

Good experience overall. Friendly and was able to get in and out quickly. Was a bit dark and hard to tell if it was still open. Could use more lighting all around the lot if staying open after dark.

LON H. 
Clasificación:
2.0

This location was a last minute change which meant I had to wait an hour longer to pick up the truck. They were about 10 minutes late opening. They had posted and said when asked they would be closing around 6 pm. When I arrived at 4:30 they were closed and none was there. I did manage to get the trailer but had to do the loading and hookup by mysf.

DONALD H. 
Clasificación:
5.0

Na

HANNAH C. 
Clasificación:
3.0

El cliente no dejó un comentario.

TONY P. 
Clasificación:
4.0

El cliente no dejó un comentario.

SETH P. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM R. 
Clasificación:
3.0

The requested original drop off locationin Willard was closed, didn't answer their phone and voice mailbox was full two days in a row. Alternate drop off location was an hour round trip drive away. This rental was the worst experience in my 36 years of using U-Haul.

Philip S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron V. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald J. 
Clasificación:
3.0

COVID is still going on, and it was more than apparent that the inside of the truck was not wiped down. UHaul should be do a little more to help stop the spread of the virus.

Donald C. 
Clasificación:
3.0

El cliente no dejó un comentario.

STEPHANEE V. 
Clasificación:
5.0

Extraordinario servicio al cliente

MICHELLE O. 
Clasificación:
3.0

El cliente no dejó un comentario.

oscar C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jillian B. 
Clasificación:
3.0

The 2 regular works were very friendly and amazing. I would NOT recommend however because the owner is a total ass and rude.. there was a issue with our original rental.. the girl in the office accommodated us the best she could... however that ment we had to get a trailer .. which ment we had to buy the wiring harness and hitch ... the gentleman working was gracious enough to help us with the wiring.... when the owner showed up he said ... um.. thats not a service we offer you shouldn't be doing that and walked off... he did this right in front of customers... U Haul has helped with this type of thing before ... this guy was just rude...

TIFFANI R. 
Clasificación:
2.0

Very dirty, people not very professional or helpful

KIMBERLY M. 
Clasificación:
5.0

Had a brief snafu on my phone number being deleted from the reservation when the pick up location changed due to equipment availability so I had to drive to a different location. But it was still convenient and I was very happy with the vehicle. It had low miles and BY FAR the nicest U-Haul truck I've ever used. Thanks!!

jacqueline B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERALD K. 
Clasificación:
4.0

The staff were very friendly and quick to assist in all our needs.

TIMOTHY S. 
Clasificación:
5.0

Dakota was awesome and super helpful! Thrilled with the ease of everything. My wife and I had a great experience.

KENNETH M. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN W. 
No se han enviado comentarios para esta ubicación.

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