Customer Reviews for 2nd Opinion Car Service LLC
(Distribuidor de U-Haul del vecindario)

545 comentarios

5261 B Gender Rd   Canal Winchester, OH 43110

(614) 524-0159

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: 9 a. m. - 3 p. m.
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(614) 524-0159

5261 B Gender Rd
Canal Winchester, OH 43110

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: 9 a. m. - 3 p. m.
  • Jue. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 3 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

All went great!

Rebecca D. 
Clasificación:
5.0

Andy was Great!

Cory D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim K. 
Clasificación:
5.0

Friendly, reliable service. Came to this location for better equipment. Gracias.

Charlotte J. 
Clasificación:
3.0

Cleanliness of facility was not as nice as other locations. Staff was friendly helped hook up trailer however did not unhook when returned. Other locations always helped with hookup and drop off.

Justin B. 
Clasificación:
1.0

The location didn't had the truck size I booked and the office is very dirty, fill with what it looks like junk furniture and boxes. I never received my final invoice.

Jose V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rakeesha J. 
Clasificación:
3.0

Needs to be more customer friendly. Doesn't seem to be any help with equipment when customer needs it.

WILLIAM S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Elysa S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daman A. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
3.0

The charges are very unclear and I had to pay more money at the time of drop off. I rented a 26' for 2 days. I was told it was 170.00 but 225.00 was reserved on my credit card. Then when I dropped off my truck before the end of the second day I had to pay 22.24. I am not certain what this amount was for.

Anthony I. 
Clasificación:
5.0

Drop off was easy and efficient. Andy was helpful and personable.

FRANCIS V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leah H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Samuel B. 
Clasificación:
2.0

Make sure the trailer has been swept out and cleaned. Also all the inside protective siderails are in place and not broken or missing. I had to clean the trailer out and use my own protective gear because the trailer I ised was dirty and had broken pieces. I took pictures. It would have been nice if I was given a little discount for using a dirty broken trailer. I wonder if the person who used the trailer before me was charged that 15.00 cleaning charge. Not!???

GILBERT S. 
Clasificación:
2.0

The mobile pickup is very inefficient

Sean L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Hoshea R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Victor H. 
Clasificación:
5.0

First time trying the 24/7 pick up and drop off. Very easy. Will definitely do it again.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE R. 
Clasificación:
3.0

The Gentleman at the facility was kind and courteous, the truck was clean and performed well.

Mark L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Terryn H. 
Clasificación:
5.0

The gentleman was very nice and professional. He was getting ready to lock his doors and close but closed my account out for me. Much appreciated.

Douglas B. 
Clasificación:
1.0

El cliente no dejó un comentario.

ASHLEY R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Neal B. 
Clasificación:
5.0

I went in to check in. The gentleman was so kind and helpful!

Natalie H. 
Clasificación:
4.0

Quick service and U Haul truck ran well had no problems Employee who checked us in very helpful.

Taye M. 
Clasificación:
3.0

Easy return. Did app. Return

Elizabeth W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Monique J. 
Clasificación:
4.0

Couldn't get the heat to work. Otherwise everything else was fine

Leif H. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL O. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH H. 
Clasificación:
3.0

Difficult to get out of.

STEPHANIE S. 
Clasificación:
1.0

Better verbal instructions to customer what is expected, and not being aggressive with customers who are trying their best and may not know every single detail correctly.

Chris C. 
Clasificación:
1.0

Operator was not truthful about truck check in time.

TIMOTHY S. 
Clasificación:
4.0

Just had to park the truck anyplace in the area. No really clear parking lot. Could have been a bit more organized going there after business hours.

Aaron C. 
Clasificación:
1.0

Atleast inform a customer when you change their pickup location. A text mmessage would serve the purpose

Naol B. 
Clasificación:
5.0

Nothing more….he did a great job and was very helpful. Give him a raise a great employee. I'll be back!

Angie H. 
Clasificación:
3.0

Make sure the application and the website are working properly so other people don't have to wait around and fight for over 2 hours to pick a truck they should've been done with by the time they're finally able to get. It was the worst experience I've ever had with an app that should've simplified everything!! I will never use that process or uhaul again!

Aaron W. 
Clasificación:
5.0

Andy the owner of the Canal Winchester UHAUL location on Gender Road was cordial, informative and offers fair treatment for gas & mileage costs.

Jodelle F. 
Clasificación:
5.0

As simple as it can get. The manager was very friendly and helpful

Matthew S. 
Clasificación:
3.0

Uhaul System was down when I was checking the vehicle out and delayed my departure.

Michael O. 
Clasificación:
5.0

Great service. Something that I didn't know, it is better to all Mr. Ferrari directly if there is any problems or questions. If I could give a 10, I would. Thx, KjR

Karen J R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M. 
Clasificación:
5.0

El cliente no dejó un comentario.

terry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Megan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason W. 
Clasificación:
1.0

I spoke to Dean Haske cell 740 974 0608 to verify. he said you folks would contact me for a refund for the 2 hour cleaning the 26 foot truck required.( Windshield and mirrors filthy)My daughter and I swept animal hair from cab and trailer, glass, screws, etc We had to disinfect the cab for spills and emesis. W then bleached the walls and floor of trailer before we could place our precious clean items in for transport. it was reurned in emmaculate conditions- check with Livingston personnel. Thank you for doing the right thing in this case! mary 614 374 0428

Mary M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Seydina S. 
Clasificación:
3.0

Representative was very friendly and very accommodating, very nice check-in process

Shawna S. 
Clasificación:
3.0

El cliente no dejó un comentario.

James C. 
Clasificación:
4.0

On this particular day, the 1 person working was very busy and multiple people came in to pickup or drop-off equipment. He managed the workload very well and tried to accommodate each and every one while getting them what they needed as quickly as possible.

RICH O. 
Clasificación:
5.0

The gentleman was very nice and had the 20 foot truck i needed. I will use this U-Haul location when I need a larger truck. Thanks !!!

Dean D. 
Clasificación:
3.0

The computer system was spotty at best and it took forever to check out.

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johari S. 
Clasificación:
5.0

Great job!

Angie H. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

RUDOLF T. 
Clasificación:
5.0

El cliente no dejó un comentario.

CAMERON W. 
Clasificación:
1.0

The truck was infested with ants upon pick up. It was also located next to a junk yard causing a nail to be stuck in my driver side front tire.

Nathan S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian M. 
Clasificación:
5.0

Everything went well, pick up and drop off...... the truck was clean and was perfect for what I needed.

Jeff M. 
Clasificación:
3.0

I dropped the truck off a day early and instead of getting a refund I was charged extra. This was rather upsetting as the truck was not dirty or left without a full tank. I have the receipts from filling the truck just before bringing it back and pictures of the cab and the back. This location had nothing so much to do with my dissatisfaction so much as Uhaul itself.

TAMMYLYNN F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fayyaz M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tondi W. 
Clasificación:
5.0

El cliente no dejó un comentario.

gerald P. 
Clasificación:
2.0

I rented my trailer to pick up at one location and they sent me over 20 miles away pick it up and then didn't even give a discount, I picked my pickup location for a reason as it was close to my house.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN A. 
Clasificación:
5.0

The passenger side mirror keep going off and it makes it very difficult to see the right side of the road. I think it needs to be adjusted or tighten up to stay in place for a big truck like that.

Kwaku B. 
Clasificación:
5.0

Maybe longer hours.

douglas W. 
Clasificación:
2.0

Old water bottle in the truck, ran out of stuff, guy was directing all questions and concerns to my male colleague when my name was on all the bills, up charged me an extra 100$ just for 4 extra hours. Not a great neighborhood. All was just sketch:

Trinity R. 
Clasificación:
5.0

It was very easy to rent a 10' truck from this facility. Excellent customer service.

Dennis F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Wilfrid M. 
Clasificación:
3.0

The air conditioner didn't work so it was very hot when riding in the truck. After loading and unloading it would have been nice to cool off in the truck heading back.

Josiah W. 
Clasificación:
5.0

It's nice & easy location I have to pay $65 where do I pay remaining balance

Parsu G. 
Clasificación:
5.0

Perfect. Quick, easy and contactless

Brian G. 
Clasificación:
5.0

Great location and friendly staff.

Ronald L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ben M. 
Clasificación:
2.0

Rented a trailer. They did not have correct connections to hook it up to our truck (only a year old). Had to go to hardware store to purchase the connection ourselves. Still, the brakes never worked on the trailer. Completely unsafe.

Alfred S. 
Clasificación:
1.0

El cliente no dejó un comentario.

Sheila C. 
Clasificación:
3.0

There wasn't a lot of room to maneuver the truck to park it

Lauren F. 
Clasificación:
5.0

Best uhaul experience I've had.

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bryan B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHAEDRA W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
5.0

Nothing to improve on! Andy helped me out when I was in a pinch, and he was more responsive than when I tried to rent from the Lancaster UHaul ( they messed up my reservation). I'd recommend this location ANY day.

Megan C. 
Clasificación:
5.0

Excellent service and taken care of in a short time period.

ARTHUR B. 
Clasificación:
1.0

El cliente no dejó un comentario.

Brandie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

James M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Semaj S. 
Clasificación:
4.0

Staff was very friendly

Daniel D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen P. 
No se han enviado comentarios para esta ubicación.

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