I brought the vehicle back with the same fuel level that was in it when I got it. I was charged $60 dollars for fuel. I consider this theft and want to dispute this $60. I will never rent from uhaul again and will let others know that they should not use uhaul
Robert B.
Mailboxstore Of Wytheville
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Wytheville, VA 24382
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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The truck had the check engine light on, shifted hard (transmission), the brake release cable was broken, and because I had to park on the hill I was charged $20 for gas. This is unacceptable.
MacKenzie F.Nothing.😁
Jeffrey M.The owner needs to Tell the customer all charges. This business owner did not tell me that I would pay more to return the vehicle at the agreed time, which was. 30 minutes after he closed on a Saturday at 1:30 PM. Secondly, he charged me $25 due to dust on the drivers side floor from my shoes. I called him to discuss the charges - he's nuts. There are other UHaul places near me, I will never use this one again
Michael T.Was told Location was open til 3pm. Showed up at 1:30pm and they were closed. There was no key return box so I called customer service. They transferred my to someone else (scheduling I think). When I explain the situation to them they instructed me to leave truck unlocked in parking lot with keys under seat. Gentlemen from closed location saw truck in parking lot and made contact with me because he can not have 26' trucks at his location and he stated uhaul was aware of this. Instead of making us call uhaul to find another location he kindly checked us in and drove the uhaul to another location near by for us and had to have someone follow him to give him a ride back. I need to rent 2 trucks and a car hauler next weekend. Due to this experience I plan to choose another company to rent from. Overall a terrible experience.
Camille Y.