Guy works in there was very rude, started cursing at me because I asked him i will be 5 minutes late to drop off vehicle. So he made me come next morning at 9 am. And charge me extra. I would like to get the refundJuwel A.
Trailer Rental & Towing in Woodhaven, NY at Storage Maxx USA
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Woodhaven, NY 11421
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 Average Customer Rating
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Very good serviceJahangir J.
Very accommodating and great customer serviceEileen V.
They charge me for blankets but didn't give me. So please make sure when you paykuhinur A.
Rental was late in receiving, but not at the fault of Storage Maxx, but due to the previous renter. The Gentleman was very pleasant and helpful and look forward to having them as My Place to go to rent a UHaul vehicleANTHONY F.
Customer service wasn't that great. I felt like I wasn't welcomed. I was over charged for boxes compared to the prices on U-Haul app. These were U-Haul boxes.Masum A.
Nothing truck was clean everything was great the only thing is on the u haul website the miles price is wrong it's has the price at $0.99 cents a mile and it's not it's more like $1.69 mileDAVID C.
Truck was very dirty service sucksDavid Q.
Truck had a smell and drivers mirror was cracked. Smell is acceptable i guess since it is a moving truck. But mirror should be fixed that can be a safety hazard. Other then that everything else was good.Johnny Z.
Cars available are not well maintained. Only had one van available that would not open the side door. Checked in online but them was asked the same questions at the store. Personnel was helpful and respectful but seemed not to know all the answers to customer questions regarding Uhaul charges and policies.Leinni M.
Very smooth service!Moses P.
When I returned your truck, your representative Indika Thrimanni told me that I had to clean the back of the truck. I explained to him that the truck was dirty when I pick it up at the site. He asked me if I had a photo from when we picked the truck up. I explained i didnt. He then handed me a broom and told me if I didn't clean the truck there would be a 20 dollar charge. I cleaned the truck but found a receipt on the floor from a contract from February 28th. When I explained this to Mr Thrimanna, he asked me â€œwhat do you want me to do about it, I didn't see itâ€. Mr Thrimanna was rude, unprofessional and didn't do a proper inspection of the van. If he did he would've found garbage from months before verifying our story that the truck was dirty when it was picked up at the site. I find it ridiculous that you haven't cleaned that truck since at least February. With CoVid 19, I would think you would have some concern about spreading the virus with uncleanly trucks. Mr Thrimanna then refused to answer any questions about our contract and walked away. I will never use U Haul again, I will tell anyone who needs a truck not to go to this store, I plan on contacting the NYC Health Department regarding your uncleanly trucks in the middle of this pandemic and I plan on giving the store a bad review online.KENIA P.
The person who works there was very rude and obnoxious.Cynthia M.
Muy buenos cervios y muy buenas opciones los ofrecenYensi G.
Every was goodHenrry L.
my truck broke down with a blown out tire within 9 miles of the pickup location, uhaul should do a better job of ensuring quality and safety.Jewel P.
Gentleman behind the counter was the nicest guy I've encountered behind a U-Haul counter. Ive rented like 6-7 trucks over the last year all different locations because of availability.Paul A.
It was a basic uhual rental, however the uhual was dirty and whenever I drove the truck over 40mph the steering wheel felt as if it was about to fall out. Customer service wasn't great, seemed very monotone, and very dry with the little interaction I had with them. I've rented several uhual before and honestly it seemed as if they wanted me out the door rather then ensuring I was comfortable with the rental itself.Luis N.
Change the people who work in heremohammed A.
The people that run this location are great, very professional. I will be a return customer.antonios K.
Two issues. Truck only had quarter tank of gas which was basically an inconvenience. Other issue was the truck had some newer tires , mixed with some that were right at the wear bars. One also had a chunk missing out of the sidewall. I wouldn't have wanted to go a long distance with this truck. Glad I only used it local. Employee was helpful though.Scott C.
After hours storage and a full 24 hour rental for the daily price would be great! Otherwise, they were very accommodating. Thank youHeather K.
I WAS HAPPY WITH THE TRUCK BUT I WAS NOT HAPPY WITH THE PRICE IT WAS ABOUT 100 DOLLARS MORE THAN I WAS QUOTEDgillbert D.
The gentleman who worked there who gave me the truck and where I returned the truck was extremely rude and unprofessional. When I picked up the truck he was difficult and not helpful. When he showed me the truck, all he showed me was dents not how to operate it, lock it, or how the mirrors or anything worked. When I returned it, he shouted at me accusing me of returning it to the wrong place. He just was lazy and didn't want to accept it. HORRIBLE SERVICE, HORRIBLE EXPERIENCE!!! Also felt I was overpriced and bamboozled. Paid FAR FAR FAR more than 19.95. ThanksSahar S.