the way what you doin now is brilliant and to pick up the truck is easy and simple.Arnel R.
Trailer Rental & Towing in Winston-Salem, NC at AAA Self Storage 13
(Distribuidor de U-Haul del vecindario)
Winston-Salem, NC 27103
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 5 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Winston-Salem, NC 27103
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Servicios adicionales en esta ubicación
Comentarios de clientes
- 4.0 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
The staff lady (don't remember her name but she had shirt hair) was really nice and has great customer service.ERIC C.
I was bill for gas uses but I replaced the gas I used.ALLAN L.
Horrible experience with the online check-in. Check in took about 45 minutes.CARLOS R.
Renting from U-Haul can be a crapshoot, including how you will be treated by the local staff. I've probably rented ten U-Hauls over my lifetime and this was by far the best experience with staff - helpful, friendly and went the extra mile. I would rent from this location again in a heartbeat.MARK M.
Whenever I've rented a moving truck, in the past, there were always straps attached on the walls inside the truck to help secure large appliances and furniture from moving around during the moving trip. THE TRUCKS AT THIS LOCATION DID NOT HAVE ANY STRAPS AND I HAD TO SUPPLY MY OWN!KENNETH R.
Make sure the equipment is ready to be put into use there was a broken strap and when I got it to my location to drop off they couldn't believe that they would even give me this trailer to even haul anything onDANNY S.
I think as a customer an decrease in the mileage rate would highly improve customer service it is not convenient for this time in our current systemsDennis L.
Where I went to everything was okFRANKLIN R.
I requested to pick up in High Point and I had to pay the extra milesJENNIFER C.
On-site personal we're very professional. They made my rental experience all I had hoped for...Robert B.
The actual cost and terms of my rental were not explained. There were too many surprises and hidden costs I was not aware of. I don't mind paying, just tell me up front what the terms are.JEFFREY D.
I spent over an hour in the office for a rental that I reserved days in advance. I was given the keys for the wrong vehicle, then waited a long time to find out the right vehicle wasn't even available. I was then almost downgraded to a smaller vehicle before explaining I needed the larger vehicle and having to wait even longer to get that. I was then asked to pay the difference in the price and was not offered any kind of discount for the inconvenience. Overall I was highly unsatisfied with my experience.Maryann L.
The 2 ladies at the location was very friendly and helpfulMICHAEL K.
Great customer service and price.Brent M.
Make renting online more user friendly, had issues almost charged a fee.Kasie A.
Great service and fair price...Brent M.
We had some issue with the services. They charged the wrong card. Then I found out with my bank that they doubled billed me. Just peachy right before Christmas. I've never had a problem with Uhaul before now. This was disappointingShonaci B.
During this moving experience, the first cargo van I rented (different location from AAA Self Storage 13) was no longer available because someone vandalized the van overnight. This location could no longer provide me equipment. Therefore, I was re-routed to AAA Self Storage 13 for pickup on a different day. When we got there to pick up the Cargo Van, it had a flat tire and servicing. So, instead they gave me a box truck. Unfortuantely, they charged me for the box truck instead of the cargo van which I originally reserved. I ended up paying more money than I originally planned to pay& had to rearrange my schedule due to the first cargo van issue.Jancie W.
Train your employees how to talk to people and explain the policy I am highly disapointed never again in lifeGARY H.
Spoke with a wonderful woman with customer service at one point, named Sharee...I believe, she was amazing!! Very kind and helpful and made me certain to use uhaul again in the future!â¤ï¸MEREDITH D.
Everything went smoothly. The staff/associate was very good.RAYMOND B.
Great new truck. Staff was great!MARTIN L.
The dolly I ordered wasn't in the truck so I had to travel to another u-haul and pick up the dolly which took gas since I had to travel further than what I needed to. So that was an inconvenience. The truck wasn't clean when we went to pick it up which doesn't set a good representation of u-haul. Not satisfied with my purchase.Bailey K.
I had reserved 2 dozen blankets 2 weeks in advance. When I got there to pick them up there were 9 blankets available. I did not have time to get anymore. Very disappointing.Stephanie M.