Why donâ€™t I get to review U-Haul? Location did ok. U-Haul stunk. I recommend everyone stay away! On line wasnâ€™t great, no customer service. Rude. Literally U-Haul could care less that their errors inconvenienced the customer and cost them more money! I will never use U-Haul again.
Trailer Rental & Towing in Windsor, VA at Route 460 Vapor & Tobacco
Moving to or from Windsor, VA? U-Haul cargo and enclosed trailers are intelligently designed to protect and secure your precious belongings, while our open utility trailers are perfect for hauling building supplies, landscaping materials or bulky items. U-Haul car trailers have EZ load ramps for effortless loading of vehicles while our motorcycle trailers are lightweight and easy to tow. Get FREE trailer rental rate quotes in Windsor, VA 23487 today.
Get FREE trailer rental quotes on car trailers, utility trailers, cargo trailers, and motorcycle trailer rentals in Windsor, VA
Cargo trailers in Windsor, VA are lightweight, aerodynamic, and engineered for better fuel economy which makes it easy to tow behind any vehicle. Millions of families use our enclosed cargo trailers to move every year. U-Haul has a large selection of enclosed trailers to rent in-town or one way, review our cargo trailer sizes and reserve a trailer rental online at Route 460 Vapor & Tobacco!
Utility trailers are perfect for towing large or oversize cargo in Windsor, VA 23487. Many utility trailer rentals come equipped with a loading ramp for easy convenience. The utility trailer selection at Route 460 Vapor & Tobacco provides an affordable solution for home improvement projects, furniture delivery and for towing recreational vehicles. Utility trailer rentals are also popular with businesses for deliveries and trade-show events. Utility trailers come in a wide range of sizes and styles so that any car can tow.
Moving cross-country with your vehicle on a car trailer is a smart way to save gas and eliminate miles of wear and tear on your vehicle. Our Tow Dolly is a low-cost option for towing front wheel drive vehicles, while auto transports are ideal for long distance moves. Both car haulers fit most sized vehicles in Windsor, VA and are also an economical alternative to calling a tow truck in the case of a break-down. Whether towing behind a U-Haul moving van or your own personal vehicle, you can rent a car hauler for both in-town and one way moves.
Remolques para motocicleta
Motorcycle trailers in are lightweight, easy to tow and have an easy-access loading ramp. Each motorcycle trailer also comes equipped with an integrated chock for the front wheel and with heavy-duty tie-down rings to support even the heaviest of motorcycles. Reserve your motorcycle trailer rental in Windsor, VA online today!
Trailer and Towing Supplies
Ingrese la información de su vehículo y le ayudaremos a encontrar el enganche adecuado para el remolque.
Have trained people assisting customers. Be sure to explain to customers use of the vehicle, costs, etc. do there is no misunderstanding about the contract which most people do not have time to read when in the stress of moving.
Friendly atmosphere, good customer service
The people worked were lost.
worked with me in a last minute, semi-emergency situation that required the truck....they were great to work with, I would readily recommend them to anyone. .
Easy rental and easy to do.. outstanding service.. will use U Haul again soon...
We had only 1 thing that got broke. Our one TV's screen was broken. Everything else was great. They were in the Explorer on the car carrier and they were bounced around to much.
Person not knowledgeable about what equipment was on-hand.
The vehicle was extremely dirty on the outside and there was a hole on the back of my vehicle which was not disclosed to me. Luckily, it had already been identified.
Having to input all driver and vehicle information in order to obtain a quote for a trailer is a bit cumbersome and time consuming.
We had a 2:30 pick up and the uhaul wasnâ€™t on location yet at 2:40. They also didnâ€™t have the utility dolly we had reserved. The employee called and the renter was only about 10 minutes away. Seems they were told to return by 3:30. The truck would need to be checked in so it put us a little behind. The employee was friendly and cooperative. Itâ€™s a vape shop so expect employee and customers to be vaping. Two pool tables fill the shop and lots of vaping equipment and cigarettes available for purchase. There was a sweet dog walking around inside. My frustration was that the 9 foot van or 10 foot trucks werenâ€™t available anywhere in the Newport News area so we had to head way out to Windsor, VA to rent a 15 foot truck. That is a big truck on skinny country roads. Also added to our miles and put us over the allotted amount.
Ensure the vehicle has sufficient amount of fuel for next customer pickup. Also ensure the vehicle has furniture wraps/cover to prevent scarring of customer's items.
Reserved car dolly was not available. I drove 60 miles round trip, out of my way to get one from another location. Reserved hand truck / furniture dolly was not available. 12 furniture blankets were not inside of the truck when I arrived at my move location so I had to return to the store (460 Vapor) to get them; another 20 mile round trip for me. When I got to the pick-up location "store" for my blankets they gave me a random stack, which turned out to be 9 total, not the 12 I reserved. The drop off location tried to charge me for the 3 "missing" blankets. I called 460 Vapor, the pick-up location to see if they could correct the account receipt for the blankets but the girl working the computer could not figure out how to do that. I called customer service whom in turn told me that I would be charged for the blankets but reimbursed a day later. 460 Vapor is a "head shop" that sells products that are not legally intended for use with marijuana. They also sell CBD oils and other assorted "smoking" items. I'm sure the staff are good people but perhaps they should lay off the pot while making U-Haul reservations and fulfilling U-Haul requirements for customers. Additionally my 20 foot truck smelled like the bathroom floor of a college frat party and after close examination of the receipt; revealed a hand written note about a hole in the top of the truck with a disclaimer "we cannot guarantee your items will not get wet". Overall horrible experience! F-
Great customer service
I am in South Carolina. I called reservations for my son in Virginia. They transferred me too this location. Jennifer was very nice over the phone. She went well beyond They Call of Duty to make sure that my accommodations work good for my son. She was unsure weather the 10 foot or the 15-foot had a pull out ramp. So she went out on the lot to check for me while on the phone. We decided to go with the 15-foot, because it had a pull out ramp for my son. She was very thorough and giving me the best rate available for this truck. I would rate her as an excellent representative. Thanks to both of you.
Long story but short story overcharged me and left me to handle it
More trucks this location only had one
No improvements needed. We had a situation where my husband was hospitalized while we were out of town and we had to extend our rental for two more days. We greatly appreciate that we were not charged for the extension under these circumstances. We would rent from U-Haul again in a heartbeat!!
The representative was extremely helpful, which is why I'm giving it a 3-star rating. The process to rent the equipment was ridiculous. Their system is unresponsive and difficult for the employees to manage. The poor rep had to make several calls and tried for more than an hour to rent the equipment out to us. I finally had to go online on my phone and make the reservation, even though I was right there in the office. The representative, Jennifer, was amazing, helpful, and hard-working. The location's system is dreadful. I recommend this location, but make your reservation online first! That seems to be the only way you'll get the equipment. U-Haul, review and update your locations' systems.
Mean was friendly and very helpful.
We had issues no one was there so we did the app check in which was very confusing.... didnâ€™t know which truck was mine when someone did show up at the location I went in to ask for help and the gentleman was extremely rude I would not recommend this location to anyone
This gentalman was very quick to help with removable and unhooking and he was the bearer of my bad news from my pick up location. He was very apologetic and a very nice person. Go through this person if you need anything.
The process took a little while due the slow internet connection at the dealer Otherwise they were very friendly and helpful.
the guy did not know how to work the computer program the truck was filthy both in the cab and in the back of the truck the reservation was wrong I had ordered a 10ft truck and they had a 15-ft truck then they tried to charge me $60 for the 15 ft truck which was wrong I had to get on the phone with somebody to get it fixed.
First, I ordered a truck in Suffolk and I received an email telling me that Ihave to pick up the truck somewhere else. As far as the cleanliness of the truck, I had to sweep out the back before loading it. The cab had a lot dry dirt on the floor even under the seats. I rental guy did walk around and check the outside of the truck and document ever issue. He could not tell me where I was to drop off the truck in Leesburg, the reservation system was not working properly.