This was the worst situation I have ever dealt with. First, the keys to the truck couldn't be located. Next, the equipment (appliance dolly) wasn't there even though they said their system indicated they had 2. I had to take the truck 10 miles away, while be charged for those miles, just to get the dolly I needed. When I tried to verify the condition of the truck, the server errored out. When I tried to upload the fact that I turned the truck in, their system errored out. I have an exact detailed to the mile mileage report of 30 miles but they are charging me for over 100 miles. When disputing it they said I should have disputed it when checking out the vehicle but I was told nothing could be done becaues the server errored out and they had no control over the server. So I am left with no ability to advocate for myself and they are charging me for 3X the amount of miles as I actually drove. I even took screens shots of the server error on my phone but can't get anyone to call me back to escalate. This is the worst experience of my life and had only good things to think about Uhaul but if they do business with such incompetent criminals that over charge their customers then I can't do business further.
Alquiler de remolques y remolcado en West Valley City, UT en Advanced Self Storage
¿Te mudas de o a West Valley City, UT? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en West Valley City, UT 84119 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en West Valley City, UT
Remolques de carga
Los remolques de carga en West Valley City, UT son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Advanced Self Storage!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en West Valley City, UT 84119. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Advanced Self Storage proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en West Valley City, UT y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en West Valley City, UT en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
Exterior of the truck was very dirty. A cleaner exterior would have been nice.
The manager was awesome, very friendly knowledgeable and courteous.
The people at this location go above and beyond in helping customers get what they need. I live in Bluffdale and I for to this location because of their customer service quality. They do amazing!!!!
Service was excellent... they made it super easy and quick
The location was stifling and smelly, and after not being able to use my card to pay without some sort of manual override from the bank, and my bank suspecting fraud, I wouldn't recommend this location.
I was oleased with how quock and efficient location it was for me, the staff was fast and friendly.
Greetings. the truck was new but dirty inside, I think they had never washed it and the girl who served me almost didn't know about the service. Finally, at least I decided to bring the mattress I needed to carry.
We dropped it off on a Sunday. They were not open. There were 3 parking spots but all full so we had to call the uhaul number. They contacted the manager who said to just park it in front of the others. Hopefully all goes well.
Its difficult to find
The truck I rented was double booked. I was NOT treated as a valued customer and I have rented from U-Haul many times; I was told I WAS going to have to locate another truck!! I did not make a mistake in my reservation - your company made the mistake and I was the one who was scrambling to locate another truck - your staff should have stepped up and accommodated me - the staff on site was not helpful at all (I understand it was her second day - she next comment - however she was on the phone with another employee/manager. and they didn't help either!) Luckily another truck was returned a bit early and I was able to rent that one. Make sure your staff is better trained before being left to work alone.
Better parking for customers!
Got over charged for no reason, was told by the employee that since the zip tie was already cut off from the dolly and blanket bag I would not be charged and he didnt let me know I had to check the truck in online. He told me just to bring it back the next day, but I brought it back the same day I used it. Would be nice to get my 30 dollars refunded that was over charged.
The Uhaul truck was very old and felt unstable while driving. The fuel tank did not even have a cap.
Great customer service the gentleman I talked to was nice and polite.
Everything was Great. Thanks.
Small office and were not there when I arrived. THere was a note on the door about when they would be back.
our original location was changed to this location at the last minute. The new location only had one truck available and it for an afternoon pick up. This caused me to lose my help and made me delay my trip. And the truck was late.
Whatever you do don't these guys how to load a car onto a trailer they have no idea. Everybody in the company should know how to load a car on a trailer it's not that hard.
Customer service was excellent. We needed to keep truck an extra day and they were very understanding.
The gentleman who works that particular location was very rude and it was like he was being put upon just to help us. He needs to learn better manners
Very friendly and courteous staff member. Computer software seemed it needed an update or something as it kept asking the same questions. Staff member was a little confused about that. Perhaps some more training is needed.
Next time the equipment could be cleaner and maybe the system where they put the information for the truck return could be entered more efficiently, due to them thinking i did not drop if off the same day i borrowed it.
Very nice location!!! They got me everything I needed, great customer service.