This is a great question. The personal in this facility (Sister and Sisters Towing) WPB, were not professional period. Ronnie (a staffer) lied to me about the condition of the trailer. When checking the the trailer' lights and condition he told me "I checked inside and it's good". He lied, when I got my location to load up the trailer my son opened the trailer and the smell and condition was unbelievable. The trailer smell like "dog shit" and was very dirty. My son and I had to clean out the trailer. We did made a shot video of the cleanup. Which I did showed it to one of the staffer when I returned the trailer. I called U-Haul office and informed them of the horrible situation I was placed in. I have always dealt with other U-Haul and got excellent treatment especially the one located at Okeechobee Blvd and Military in wpb.CLYDE J.
Trailer Rental & Towing in West Palm Beach, FL at Sisters Towing Inc
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en West Palm Beach, FL 33413
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Comentarios de clientes
- 3.0 es la calificación promedio de clientes
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Movers were very punctual and hard working. Will recommend to anyoneJOHN B.
The location didn't have the van so I was upgraded to the 10' truck at the same rate, but automatically (without my consent) signed up for the $14 insurance.JAZMYNE W.
I had to move trailer out with help of worker and had to wait over an hourDOUGLAS J.
Leslie was extremely nice and helpful. We will definitely use U-Haul and Sister's Towing againJORDAN G.
Nothing! Everything and everyone was just great!John S.
My reservation got extended two times within two days, it looked like the person renting it just dropped it off and I got in it, on top of that I got charged two extra fees on top of my original pricing 3 days after I returned my rental.Justin F.
Great costumer Service!!!Carlos R.
Very Professional and helpfulMARNIQUE H.
Just let the customers know we are open 24-7 I'm saying we are a tow companySUE C.
I had to go to another location to get furniture pads- was told this location didn't keep them. Added mileage to my cost and wasted time. Staff was not very friendlyRICHARD H.
Rude When I called to explain that I did not receive the moving blankets, she didn't care and said dispute it on my card Not very people friendlyJORDAN B.
Improper billing - Billed for a two day rental[ only had the trailer for 12 hours.Jeffrey R.
Its a towing company and the only person helping customers with Uhaul rentals, picking up cars from their body shop, etc was also the only person answering phones for tows. How do you think that worked out for the people waiting for Uhaul etc. Slow Slow Slow ridiculously slowGLENN B.
This location was convenient but did not make me feel welcome or friendly.Danette C.
I did not receive the dolly that I requested and I was charged an insurance fee that I declined on-line. The are nice people, but felt let down.RICHARD P.
Great service and easy pick up and return. Only downside was the 26' truck we rented. Very shaky, and hard to accelerates, but it got the job done.Nekeisha M.
Waited over an hour to check in; whole process too about 90 min. The additional items I rented (dolly and furniture pads) were unavailable and was not told right away to other arrangements. Staff was not friendly and added on additional coverage I didn't initially purchase. Also, there was zero explanation as to how to use items and zero communication during whole experience. Would not recommend.NICOLE S.
All went smoothly, Nothing to complain about.JAN S.
Keep doing what your doingJOHN DAVID W.
The trailer was not checked in properly, Ii showed that I had not returned it. I'm not sure what happened on their end.Rochelle G.
Spoke with the staff before returning to let them know I was bringing the trailer back early and all went well. Gave excellent directions and drop off when well. Will use them in the future. Thank you.BRUCE H.
Easy check in and outJeanette J.
Sister Towing was great!! The first place I was sent the key was never in the Uhual. I was on hold for two hours and finally sent to sister towing.Dakota M.
They place is so disorganized the no room to park due to is a towing company one of their boss came to me with attitude and I feel discriminate by him and the way he expressed to meEDUARDO F.