It took a long time to check in. The lot where the trucks are located is a long walk to the Uhaul counter so when there were items missing, it took even longer to walk back into the store and find someone to assist. We ordered items (on the Uhaul site at the time of reservation) to use for the move (furniture pads and a dolly) that were supposed to be in the truck at the time of rental. We had to notify the customer service rep that the furniture pads were missing (after walking back in again) only to find out that they already knew that they were missing and did not tell us in advance. The check out process was lengthy and we were misbilled. We tried to ask for a receipt at the time of checkout and were told that one was not available. We have spoken with Parkrose 5 times and we are still trying to get the billing issue resolved/processed. The staff were nice and well intentioned but it has been a tough experience.Rebecca V.
Parkrose Hardware West Linn
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in West Linn, OR 97068
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Vehicle was clean and in good condition. Check engine light was on and an oil warning light came on as we got to our destination.Sean W.
The location only has one furniture dolly. We had one reserved but was being used by someone elseAnthony B.