Spent 30 minutes driving around the parking lot while on hold with U-Haul customer service after a day of moving, and never found the drop box for the key. There isn't even any signage explaining their affiliation with U-Haul. Customer service ended having me drop the key off in their mail slot. U-Haul should establish some standardized requirements for their affiliate companies.
Alquiler de remolques y remolcado en Urbana, MD en Postal Place
¿Te mudas de o a Urbana, MD? Los los remolques cerrados y de carga de U-Haul están diseñados de manera inteligente para proteger y asegurar tus valiosas pertenencias, mientras que nuestros remolques utilitarios abiertos son perfectos para transportar suministros de construcción, materiales de jardinería o artículos voluminosos. Los remolques de autos de U-Haul tienen rampas de carga EZ para cargar vehículos sin esfuerzo, mientras que nuestros remolques para motocicletas son livianos y fáciles de remolcar. Obtén GRATIS cotizaciones de tarifas de alquiler de remolques en Urbana, MD 21704 hoy.
Obtén GRATIS cotizaciones de alquiler de remolques para autos, remolques utilitarios, remolques de carga y remolques para motocicletas en Urbana, MD
Remolques de carga
Los remolques de carga en Urbana, MD son livianos, aerodinámicos y están diseñados para brindar mayor ahorro de combustible, lo que facilita el remolque detrás de cualquier vehículo. Millones de familias usan nuestros remolques de carga cerrados para mudanzas cada año. U-Haul tiene una gran selección de remolques cerrados para alquilar dentro de la ciudad o para viajes de ida. Mira nuestros tamaños de remolque de carga y ¡reserva un remolque de alquiler en línea en Postal Place!
Los remolques utilitarios son perfectos para remolcar cargamentos grandes o extragrandes en Urbana, MD 21704. Muchos remolques utilitarios de alquiler vienen equipados con una rampa de carga para mayor comodidad. La selección de remolques utilitarios en Postal Place proporciona una solución asequible para proyectos de mejoras del hogar, entrega de muebles y para remolcar vehículos recreativos. Los remolques utilitarios de alquiler también son populares entre las empresas para entregas y eventos de ferias comerciales. Los remolques utilitarios vienen en una amplia gama de tamaños y estilos para poder remolcarlos con cualquier auto.
Remolques para autos
Mudarte a otro lado del país con tu vehículo en un remolque para autos es una forma inteligente de ahorrar gasolina y millas de desgaste en tu vehículo. Nuestra carretilla de remolque es una opción de bajo costo para remolcar vehículos con tracción delantera, mientras que los transportadores de autos son ideales para mudanzas de larga distancia. Ambos transportes para autos se adaptan a la mayoría de los tamaños de vehículos en Urbana, MD y también son más económicos que llamar a un camión de remolque en caso de avería. Ya sea que estés remolcando detrás de una van de mudanza de U-Haul o tu propio vehículo personal, puedes alquilar un transportador de automóviles tanto para mudanzas dentro de la ciudad como de ida.
Remolques para motocicletas
Los remolques para motocicletas son livianos, fáciles de remolcar y tienen una rampa de carga de fácil acceso. Cada remolque para motocicletas también viene equipado con una cuña para la rueda delantera y con anillos sujetadores para uso pesado para soportar incluso las motocicletas más pesadas. ¡Reserva tu remolque para motocicletas de alquiler en Urbana, MD en línea hoy!
Remolque y suministros para remolcar
Ingresa la información de tu vehículo y te ayudaremos a encontrar el enganche para remolque adecuado.
Comentarios de clientes
We reserved a truck online but that we needed for Saturday which was the only time that we can get all of our stuff out. We reserved a cheaper truck but had no choice but to take what they had left for us and we had to spend $75.. we only had to go 14 miles we should not have had to pay more than the original price that was quoted
Charge me for things I bought. Also provide me with equipment that I did pay for.
Ensure the opening time matches earliest pick up time at facility. I scheduled 9AM, and the facility didn't open until 10AM. Lady at center promised to work switch the pick up time to 10AM so that I return next day at 10. But couldn't.
I was able to walk over. The staff is always extremely friendly, and helpful.
Make sure the mileage is correct for the next renter. The truck i tented has higher mileage than reported and they couldn't change it. Now I'm fighting to get my bill changed.
Make sure the extra things are available...there was no appliance dolly. However this was refunded to me.
Dropped off after hours. It was not clear where the key needed to be dropped, there was nothing stating on the window that postal place works with U-Haul. Ended up having to drive back the following morning to turn in the key.
First I am informed that I have to return the truck in person during business hours or there would be an extra charge. But when I return the truck in person, I am told by the clerk it has to be self return. I could have done that without anyone being there and I would have saved me a lot of inconvenience. Suggestion: Inform the customer beforehand that the drop off location requires self check in and what's required regarding photos. Do not charge extra for after hours drop off if self drop is required.
The keys were not in the car at 9am, when pickup was requested. They were in the office, which opened at 10am. It took several phone calls, including one with the office attendant, in order to finally get me on the road at 10:30am.
Worst experience ever! I was reserved a truck at another location which did not have a truck and rescheduled two hours later to postal place at 9am. They did not open until 10am which I was stuck waiting outside due to being dropped off. I got the truck it was parked behind a giant grocery with the door unlocked and key under the seat! The key was missing/stolen and I was forced to wait another two hours to transfer vehicle ID# to my reservation. Both vehicles were filthy, Smokey, and full of dog hair. Also I had 3 movers on hold for 5 hours I had to pay for to sit and wait for me on the clock. After 6 days the field manager Kevin called and refunded and made it right. My recommendation is to always try your hardest to rent from a uhaul store not an authorized dealer. I would not recommend postal place in Urbana to anyone. Hope this helps.
The girl at the desk had several issues processing the pickup. She was friendly but it seemed as though she may need additional training on how the process works.
The gentleman there was barely trained. Contract showed full tank of gas and when we started the truck it was down over a quarter of a tank. He wanted to recharge our credit card to correct and when we said "No" he simply wrote his name on our contract, per the owner of the store, to have the receiving end call. We took a picture to show as proof. Contract time showed as 12:49. Went to drop of truck, at another location, for them not to be able to receive it (at 3:12) because the truck never showed as dispatched. Multiple phone calls from the receiving location, us (the customers), in addition to uhaul customer support and finally at 5:04 the truck was able to be checked in. Gas never corrected so we were charged an additional $14(and change) because we filled tank to what it was when we received it(per the photo taken at time of pick up) and not the full tank that should have been corrected. Spoke with the owner of this location who when he thought he was dealing with the receiving end was BEYOND RUDE & BERATING but quickly changed his demeanor once I pointed out that he was talking to the customer.
Not much to comment. After hour drop off.
I completed the express checkin online and when I arrived to this facility, it took 45 minutes to finally get the truck. I was the only customer. There systems were down and they didn't have the password to get into the database to check me out. I reserved a furniture dolly, but they didn't have it and instead was given a utility dolly. Paid $7 that I didn't use because it didn't help with my move of a large furniture item. Then I discovered when arriving to pick up a large storage unit that there was no ramp on the truck. Terrible experience from beginning to end.
The guy (owner) who answered the phone was very rude. No help. I had to call twice before the guy to finally cleaed my rental. I will NEVER use the services in the Urbana location!!!!!
Help to installed the trailer in the truck
The location was difficult to find. There was no signage at all ant the trucks were parked behind the store. The attendant didn't have a clue how to use the software. A dolly and blankets were added to the contract that I didn't want. After 20 minutes of him trying to remove them unsuccessfully, I agreed to pay for them. Then he told me they didn't have any blankets. So I paid for blankets that I didn't receive just to expedite the transaction. This also caused a problem on the drop off because they expected me to return blankets that I never received in the first place.
The inventory limited to 3 trucks the same size or too big. Would be more beneficial and satisfactory for clients to have more choices.
Inventory selection is limited to two or three trucks. Perhaps more types of ducks and other vehicles will be more helpful.
They need a U Haul sign outside of business so it can be found easily
We had such a great experience at Postal Place, primarily because Faisal was super efficient and amazingly accommodating. Everything was ready to go on time and we had several questions which he was able to answer in great detail. He went above and beyond to make sure we had a smooth rental experience.
Great experience! Nice people! Great location as well. Saved me at least 20 miles worth of driving to the next closest store. Will definitely use them again!
Nothing to improve. Excellent location with excellent customer service.
This is a portal location and uhaul is not the main business. The person on duty was nice but not familiar with how to do things- was by herself and had many non uhaul transactions to take care of.