I was over charged twice. The initial fee was only supposed to be 95 dollars and they charged me 170 dollars. After I returned the truck and the miles and gas was calculated my total was around 145 dollars and I should have had a credit but, instead I was charged an additional 123 dollars. I don't recommend this location at all. Uhaul has never given me these kind of problems. The next time I will go directly through Uhaul and not a 3rd party contractor. This really put me in a bind and is a great disappointment.
TAILA Z
Tire Up LLC
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Tucson, AZ 85705
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
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Everything was great. Keep doing what you're doing.
EDWIN BThe first location you sent us to 402 East Prince Road was horrible. You should not send people to that location. Aside from it being beyond scary, you didn’t make it app accessible for us to check out the truck so we were sitting targets for the questionable clientele at this particular liquor store in the worst part of town. The stress alone from worry about whether they were going to harm my 77 yr old mother sent me into a particularly foul mood which I unfortunately took out in the poor gentleman at the call center who helped me find this new location..my deepest apologies to him for my bad attitude. This has been a constant problem for my family for the past year while renting trucks in different states and multiple times. If it’s not getting the truck at the preferred location ( one time we had to drive to another state to get the truck that we had reserved) it is also returning trucks at a different location that is miles out of the way. I wish for better with U-Haul because it use to be better.
SUSAN JGreat customer service. Make sure Uhaul is clean.
Ami BGas in the truck and reservation not to be cancelled
Yruisa C