I rented an appliance dolly and furniture pads. Neither were in the truck, and the location is unmanned on weekends. Spent half an hour waiting on the phone to tell someone, and request a refund for those items. Was told I would have to call back after I returned the truck. After I returned the truck, the drop off location called me wondering where the dolly and pads were, after it was noted in my rental that I did not get these items. Overall, this was a big stupid hassle.Charles T.
Trailer Rental & Towing in Three Rivers, MI at M60 Mini Storage
(Distribuidor de U-Haul del vecindario)
Three Rivers, MI 49093
Services at this Location:
- Lun. - mar.: 10 a. m. - 5 p. m.
- Mié.: 10 a. m. - 1 p. m.
- Jue. - vie.: 10 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 5/8/2021: cerrado
- 5/10/2021 - 5/11/2021: 10:00 a. m. - 3:00 p. m.
- 5/12/2021: 10:00 a. m. - 1:00 p. m.
- 5/13/2021: 10:00 a. m. - 2:00 p. m.
- 5/14/2021: 10:00 a. m. - 3:00 p. m.
- 5/15/2021: cerrado
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Three Rivers, MI 49093
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
The truck had a really bad alignment, squishy brakes, and it shifted pretty high. That being said, It got me and my stuff where I needed to go without incident. I'd recommend a tune up before another rental. Thanks again.TANNERLEE A.
NaBRIAN DEAN K.
car hauler was covered with snow and wheel straps were unusable frozen to bed of trailer. We managed with personal tie downs.RICHARD DALE C.
Trailer had the drivers taillight and brake light out. Bit, overall very happy with the service.STEPHEN SHAWN L.
Love the truck easy ride.JEREMY ROLIN C.
Owner worked with me to exchange a smaller trailer for a larger trailer when I calculated wrong. Greatly appreaciate them.Brent V.
Nada... my issues were with the system from my understanding. The guy workin here and the equipment, couldn't have been a better experience. Though truck transmision did feel funny.Rodney Lee B.
windows were heavily fogged on the inside when I picked it up on a cold morning, had to run the engine for a good 10 minutes or more to clear the windows enough to see to drive, was a waste of gas I had to pay forPatrick M.
We arrived at 10:40 and had reserved a truck 2 weeks earlier. The operator said to not show up until 10:15 or so. When we arrived he told us to come back in an hour. I told him not an option. So he didn't want to assist us but did. Not real sure customer service is a high priority with himMARC EDWARD R.
I showed up as the gentleman was just closing up and he still help me get the U-Haul checked in. Highly recommend this locationPaula H.
Excellent customer service!Paul T.
After reading reviews about this U-Haul location I was reluctant to use it. However, everything went smoothly (other than some software glitches in trying to copy my driver's license info). The man behind the counter was professional and helpful. Truck itself and additional equipment I rented were sound.DOUGLAS ALBERT L.
The guy Richard who checked us in was very rude and unprofessional. He said he could not add a second driver because the computer did not allow it. We thought a second driver would at least need their ID checked. Then he designated the wrong drop off location in a different city. I would not recommend if you want to be treated poorly.Andrea G.
Needs to be open later on Saturday.Karen S.
The app check in process said that the keys were available in a lockbox. The next moment it said that we needed to enter the office. Our pick up time was 10am. We waited outside the office door for 35 minutes before we were able to get keys. However, the receipt stated that our rental began at 10, as if we picked up the vehicle at that point. Owner and operator was not wearing a mask. Did not feel like a safe atmosphere.Michael S.
Make sure they put the right drop-off location in the system because it obviously doesn't matter what your contract says.Lonnie B.
The customer service was excellent. The building smelled of urine, even through my face mask.STEVEN G.
Earlier opening time. 10 am seems a bit late in the morning to open More availability of equipment. I could not get a 6x10 enclosed trailer in the Kalamazoo areaCAMERON RICHARD S.
The computer system doesn't show my reservation. The system would not recognize a photo of my ID. Representative did not have a clue how to fix it. Waited 40 minutes and I was the only customer in the facility. Terrible!David K.
A service person came directly out to the rental truck and do the whole check out process for me. What a relief! So nice. I did not like the fact that my husband put more gas in the tank than needed, yet I was still charged for the few extra miles I was over.Gary S.
In this time of covid-19 we would have expected the truck to have been cleaned better in between uses, it hadnt been swept out in the cab part, smelled like cigarette smoke, and what appeared to be a small amount of vomit on the passengers side floor and an article of clothing or something in the passenger side door pocket, i wasnt going to pull it out, the outside windshield hadnt been washed in so long moss/mold was growing below the windshield wipers!! As for running condition the truck ran VERY well as we put about 135 miles or so on it. We've rented many U-Haul trucks, trailers and even a tow dolly over the years and this by far was the worst truck ever as far as cleanliness. Wake up U-haul there are other options in town!Sherry M.
We did not have the right hitch but we were helped to get the right equipment. The process went so smoothly and we could not have been happier with the service. We will definitely recommend this office and will return whenever we need another trailer. Excellent service and so helpful.DAVID K.
Owner had issues with his computer, so finishing the trailer rental agreement to longer.LARRY ALBERT L.