No improvement is needed.James K.
Trailer Rental & Towing in Taylor, TX at Roy Station
(Distribuidor de U-Haul del vecindario)
Alquileres locales para mudanzas de ida o en la ciudad en Taylor, TX 76574
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
Comentarios de clientes
- 3.0 Average Customer Rating
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Keep smiling/ There was one thing there was a young lady and 2 guy's one of the guy's told me he would help me hook up it was the older guy who said he would help me hook up he never came out to help me so I hook it up myself I guess. I did the chain right.LOUIS O.
Get someone who can assist with hookupsRoy P.
Train your people, record correct numbers, hire more capable managers, and pay attention to what you're doing. It's a clerical job, not solving quadratic expansion.ADAM F.
My tire almost fell off driving down the road. Than they tried to charge me for a full tank of gas when I had to switch vehicles. I told her not to charge me anything extra until she's able to explain charges and she assured me she would, but still haven't gotten that phone call. I will never rent from them again and neither will anyone I know.Tanner S.
When I turned my truck on she said she would check it in later. I told her, No I want you to check it in now and I want to know how much you're charging my credit card. She checked it in and told me$92. I checked my bank account and was charged $102. I will be calling tomorrow.Judy B.
Very FriendlyBret B.
i drove your truck for 3.5 hours and the truck was all over the road and I had to drive slow and the truck was not safe at allLouis A.
The owner displayed poor customer service.Pamela L.
Very goodsanjib R.
Quick and easy the people are niceCHARMAINE S.
I have rented several auto transports from this location and the last two times the trailers have had issues with the brakes engaging and not fully letting go.Rodney A.
Friendly and helpfulAndrea R.
Not a specific complaint on this location, but the Uhaul experience was a nightmare. I travelled from Houston TX to Austin the night before I was to get a one-way rental and stayed at a hotel very near the UHaul location where the rental was located. The night before the scheduled pickup, I received a call from UHaul and was told I had to travel 54 miles to a different town to get the rental. This caused a delay in the arrangements I had made for the move. I also had to accept a larger rental, which caused problems at the location where I was to load in Austin. Only xtra miles for the rental was offered. The rental rate should have been reduced to compensate for the xtra cost of gas for my personal car to travel the the xtra miles and the larger rental.Raul R.
No recommendations at this time, the individual that I spoke to when scheduling for a truck was extreme helpful, answered all my questions and was very professional. I give this location my highest rating .Elizabeth M.
No muffler/bad muffler/exhaust manifold??? Whatever the problem was the truck sounded like 20 diesel trucks braking at the same time. After loading and turning on the truck, people ran out of their offices to see if a bomb had gone off. Sound was awful and mechanical response was sluggish. The dealer didn't carry any of the moving supplies listed on the Uhaul website. The final emailed receipt can't be opened because none of my programs recognize the file type. Yes, I downloaded zip file and extracted all. I should have used Penske or Home Depot.Raymond A.
I cant think of any improvements that could be made yet. Everything went great!Johnny C.
Best of all you gas up at the vendors station. No extra stop required.Duggan F.
Thanx Roy! U RockTracy P.
I felt over chargedJOSEPH M.
Due to the fact it is also a store, the service was interrupted often.CHRISTINE G.
Very customer friendly, fast and excellent service. Thank you Roys station!CHRISTOPHER G.
Roy and his wife are super nice and easy to work withTony E.
Move your business to a different location. My experience was totally unprofessional & was not up to my past experience or current expectations. It should not take OVER 1.5 hours to get a RESERVED tow dolly. I'm 100% dissatisfied with the "in person" experience I received at THIS location. I've always had wonderful & pleasant experience using UHAUL but I'll NEVER use Roy's Station ever again. I'll use a different company first!Thelma W.