Have vehicle available at location reservation is made. Don't change location and make custom drive 30 one-way out of their way to pick up vehicles. Also asked to have an appliance dolly but location didn't have one.
Jeffrey D
Mclendon Tacoma
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Tacoma, WA 98406
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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I was given a 10ft truck with brakes so bad they hit the floor and hissed when stepped on. The amount of over correction for the alignment was not road safe. My father who works at les schwab did a vehicle inspection and advised me not to use this truck period. That it not road safe. On top of that the dolly I rented that is in the back of the vehicle I was unable to use, was charges a non return fee of 41.97. I'm out roughly 135 dollars because of faulty equipment and the lack of maintenance on the vehicle is deplorable. And they had the nerve to get upset that I returned a unsafe vehicle late due to wanting to ensure my life would not be put at risk and needing someone to be available to follow me to drop it off. Honestly I should have had it Towed back. I want a full refund. This is so unacceptable.
tamera rVery professional. I had to do a quick move due to safety and they were very empathetic. Met me in the parking lot when I was returning equipment so I didn’t have to go inside with all the furniture, pads and dolly. Really made my day as easy as possible. Would definitely recommend this location again.
Rachel RWhen I dropped off the truck, the gal took my keys and said, “that’s it, you’re done”. When I have rented from U-Haul before, usually we do the walk through with you when you return it. We were a bit concerned that we had the look over
Tami RExcellent services so grateful for your good services
Toloa T