I went online and reserved the vehical friday night for saturday and noon. The location was not that great of a location and when I got there at 12 pm, the truck was being used by someone else. When asked about the vechical, they said they will be done shortley. I went inside to talk to the lady, owner of the truck to let her know i was here to pick up the vehical. She went ahead and took down my information which mostly everything i did online and even paid, but then she had to call someone else within the uhaul company and from what i feel like i was double charge or an extra fee.So when i was done with here. The guy who had the truck was still using it and said they would be done at 1. It was close to 1 and they was still loading the truck with materials, mainly i didn't get the truck until 2. So i had to wait two hrs to get the truck that i reserved online the day before and only gotten a dollar taken off because they didn't have a dolly in the truck. I be charged half price for the vehical becase of the wait.
Titus Rowell
All Eyes On Egypt Culture Center
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Stone Mountain, GA 30083
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Customer Reviews
- 3.5 Average Customer Rating
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inside of truck was average. Windshields were filthy. Tires were old. The HEAT was on and could not be turned off the entire trip and it was already 80+ degrees outside. My legs burnt up even with the windows down. My cell phone overheated.
NATALIE RAMSEYGreat 👍
Pam HollidayThe truck just had too much play when exceeding 40mph on the highway, I was nervous the trailer swayed when I went 50mph so I had to slow down which made it more scarer because 18 wheelers zoomed past me. The truck Just needs maintenance an inexperienced driver would have gotten into a wreck
Akili HallMake sure requested equipment, is available when customers arrive.
Charles Hobson