Inform them that the location only has the truck and no additional supplies/equipment like dollies and blankets.
Theo v
Fingerprints Plus
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Sterling, VA 20166
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Services at Other U-Haul Locations
Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
Every review is tied to a real U-Haul reservation or contract.
How U-Haul Reviews WorkIt was after closing hours so drop off was done without any personnel
Caid TThe truck was clean, fully fueled, and ready to go at the scheduled time and location. However, I ran into some technical issues with the app and website while trying to complete the mobile pickup process. Thankfully, having the team at Fingerprints Plus available on-site made all the difference. I was only able to get the keys and complete the dispatch thanks to their outstanding attention and dedication. Great local customer service!
Rafael RIt’s 24/7 and self service, no need to talk to someone.
Hector RI made my reservation online at a different location for a 10-foot truck. I received a call a couple of days prior to the rental telling me my rental was not available and was being moved to a different location. Upon arriving at the rental location today, I found I was assigned a 9 ft van. Not what I reserved. And no one there to help me. Fortunately, I was able to tightly fit all the things I was moving in this smaller vehicle. But, I will never again trust that if I reserve a vehicle at UHaul I will get what I reserved at the location I preferred.
Troy W