There was no refrigerator dolly on the truck. And the place we picked it up did not have one so we had to go all the way across town to get a dolly. Your company changed the location on me, which was very inconvenient. It was totally another town that I lived in. When I went to take my truck back and the keys back, they give us along wrong information from the Dispatch. Although the track was returned at the location, we could not find the dropbox it was dark outside, and they had given us the wrong name for the store in the strip mall so we could not find the dropbox. I had to call, first thing in the morning and find out exactly where to drop the keys at. Which was just one more trip I had to make. Then I was charged for too many days. So no U-Haul is off my list to ever use again.
Betty D
VP Fuels Springfield
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Springfield, IL 62702
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 3.5 es la calificación promedio de clientes
Cuéntanos qué piensas.
Tus comentarios valiosos nos ayudarán a proporcionar mejores servicios.
Great experience when I dropped off the truck.
Cynthia J10 Stars!!!!! Wonderful Customer Service from Summer!! She made it Easy for pick up, any questions asked she was very kind and supportive!!!!!!
Lenita SThe owner/proprietor tried to charge my card $178.00! It was a day late with more gas than it had in it originally. And milage was spot on
Robert C