Had an awful experience with uhaul. Reserved a truck for a Sunday pickup. Received confirmation email. Drove 1.5 hours to the pickup location. There were 2 trucks there but no one could get me the keys. Ridiculous! Horrible experience. Would never recommend uhaul.
Christine C
BTY Rentals
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Roscoe, PA 15477
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
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- 2.5 es la calificación promedio de clientes
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This 'business' is an old, used tollbooth dropped in an unmarked gravel lot next to the train tracks in a rust town. No one is actually stationed inside the tollbooth box, there were zero workers anywhere. There are no lights, signs, security cameras, or anything that indicated this was a real place of business and not just a vacant lot. I did not choose to use this location, UHaul changed our reservation pickup to this lot 30 miles from us. UHaul Corporate really needs to physically drive out there and do a site inspection to see this for themselves.
Derek PLocation was supposed to be open 11-4 but they were closed. Had to switch to mobile pickup and didn't get to have the dolly I paid for (still haven't gotten my refund) the key was jammed into the lock box we couldn't get it out! There was other people there same time as me and their key wasn't even in their lock box!! Just overall a horrible experience for more than just myself
Heather BRemove the option for in person pick up at this location. No one was there to assist us and it took a 20 minute phone call to fi d out how to get the code for our keys since I had initially selected the in person pick up option. Then another 20 minutes of taking photos of the truck out in the snow. I would have chosen another location rather than done a mobile pick up so this was very frustrating!
Cassandra SKeep up
HACHEKEN J