Clean van. Also I had to put air in the tires because check tire light was on. I don't think van was checked over before it was rented to me.Kevin D.
Trailer Rental & Towing in Rock Island, IL at U-Haul Moving & Storage of Rock Island
Rock Island, IL 61201
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Alquileres locales para mudanzas de ida o en la ciudad en Rock Island, IL 61201
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
We have the largest selection in the industry!
We have an adaptive reuse program to better the enviroment!
Comentarios de clientes
- 4.0 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Rude. Wasnt open on time. Just assumed I knew what to do. Didn't supply blankets had to go back to get them. Made my move run lateMICHELLE S.
best experience with U-haul i have ever hadJOSEPH W.
Why would you accept a reservation to rent me a 20 ft. truck from Kewanee, Illinois only to tell me 3 days before pick up that there's no 20 ft. truck at Kewanee and i have to drive 50 miles to get one?? Please tell me your definition of what a reservation is???Kyle E.
Overall a good experience. We were not told about putting gas in truck before returning it. Luckily the employee who was checking the truck caught up with us as we were leaving and told us about that. We went to gas station and thus avoided a $70 extra fee. Thank you.Julia V.
Customer did not leave a comment.JOHN C.
This address brings good service,bud the others in 11st it's so poor.GERARDO R.
Wonderful service. Very kind sales/service individuals.Lee G.
I tried to explain that to one of your managers but he still let a broken trailer go out anywayWILLIAM P.
No a thing just keep doing the same thing courtesy and a big smile.GERARDO P.
Only bad thing they made me put the tank on full but it wasn't on full when I got itTony P.
The lady was rude .alexus B.
Honestly everything was great until I got charged double for my payment because of situation that happened and now I'm in my new location missing 1000 dollars and I'm gonna have to wait 2-5 business days. I mean what kind of bullshit is that?Jacob L.
The battery died and we had to wait for over 2 hrs for someone to come fix it. The manager would not call anyone higher up and kept telling us we had to pay for the mileage. He did take the charge of the truck off but we had to pay the mileage. We will NOT be using this location again.Dustin R.
EXCEPT that the Air Conditioning did not work We started in Illinois where it was cold, so A/C wasn't important. But since we finished in Florida, where it was quite warm, A/C became important. So, not having working A/C was irritating.robert D.
I don't think anything it was easy to get my truck and bring back on my phoneTwana M.
Check-in process very quick when customer does it ahead of time on-line. Staff was friendly and helpful. Felt comfortable in store with social distancing and use of masks that took place there.Michael A.
Have rented from this location twice in the past month. Pleasant staff. Vehicles in excellent condition. Pick up and return process went smoothly.MARK B.
Well my biggest issue was the gas gauge on the truck I rented didn't work as needed which. Caused me to fill the truck to full and only required a half tank. Ended up taken it back with a full tank. The lovely customer service supervisor said no refunds where made for that since the gas station got the money for it. Way I see it. Y'all got free gas from me no matter what in a truck I'll never rent again and since that occurred I will no longer use this company and will not recommend anyone to themm bad customer servicedavid S.
Truck wasn't ready at reserved time, not option other than to pick up later. While we were given a discount, the gentleman who called wasn't very apologetic, and when in the office service wasn't very friendly.Marcella P.
Uhaul mistakenly charged me $250 when I went to the store to ask about it Caleb Williams was very rude to me. He told me I was poor. That he has no boss. He refused to help me. He made me cry in the store with how rude he was to me. This needs to be addressed and I still don't know why they charged me $250.Rhiannon M.
Tried online registration but had questions about certain truck amenities so I tried to call location and no one answered. So I drove to the location as I drive by the Rock Island location and I knew that they had the truck that I was interested in. Once I got the truck it was great.Michael V.
Everything was great they were very prompt and informative and just great service.Shane S.
I reserved a 9'cargo van when I got there at 9:30 they told me the person who was to return truck hadn't returned so I had to go in and they gave me 10' truck. Gentleman very nice apologized but they charged me for the higher price. I don't think that was tight I would like the difference credited please. Debra 224/623-2263Kyle K.
Nothing. It was perfect.Robert B.