Once I got to the drop off location everything was great. However the pickup location was awful my family and I had to wait three hours to get our truck. The people were very rude. I will never go back to that location. The people there acted like they didn’t want to wait on me because I was a black man. They don’t represent your brand very well.please feel free to call me if you wish.
STEVE H
60 Mart Citgo
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Richmond, VA 23231
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- 3.5 Average Customer Rating
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How U-Haul Reviews WorkI was over charged for gas the vehicle was not full when I received it it was a quarter under full I was charged 33 dollars for gas so not fair that was my only issue
DAWNIKA ILocation is an active gas station and not inviting at all. Kind of scary looking
Ward TEverything went smoothly
Wykinnya WWhen returning the truck only one person was available and she could not come out to check the truck or check it in as returned as required. Received a phone call the next day from u haul asking when I was going to return the truck.
Willie B