Location was closed the day we dropped off, but the agent gave clear instructions on how and where to leave the vehicle.
Wendy G
Revelstoke Recycling Centre
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Revelstoke, BC V0E2S0
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- 4.0 Average Customer Rating
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How U-Haul Reviews WorkI had to back in a trailer and hook up the trailer I was renting which is cool. I dont mind helping out anyone.
Jeff EThis location after the new owner is fraud, I got charged for 10 miles extra, I have the pictures of what I drove, I even went back the next day and the miles on that vehicle were still the same, he charged me 10 miles extra, I will be letting everyone know about this fraud new owner in the whole city.
Kaustubh BTerrific
Don PThis was a terrible experience on many levels. 1. Credit NOT Applied. We picked up the unit in NON working condition and had roadside assistance on our driveway for 5 hours making repairs. They stated they were returning the next day to complete the repairs. When I complained that we had waited one day for the repairs to be done and a second day under the belief that the repair person was returning, I was advised that we would be credited 2 DAYS on the contract - effectively pushing back the return date. When we dropped off the trailer the UHaul person stated we would NOT be charged for extra days. After we got home I discovered an additional credit card charge from UHaul for two extra days! 5. Return Location Error. Upon arriving at our destination - the ONLY place in British Columbia we had EVER stated we were returning the unit we contacted U-Haul to confirm the return address. AGAIN the drop off place was wrongly recorded in the UHaul system! UHaul thought we were dropping off in a completely different place - nowhere near where we were! The mistake was attributed to the fact that the drop off location address had recently changed and therefore the system defaulted to a major center in BC.
Janet G