The truck was vandalized which didn’t bother me at all but the staff working was very dramatic about letting me take it and she said it was going to be a while. I got started with the online pick up process and she talked to someone on the phone. It all worked out but her dramatic approach made me stressed. Also this was not the location I had scheduled to pick up from and it was located 15 mins further away from the location I was supposed to pick up originally and they changed the size truck that was available.
Sierra B
Westside Market
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Redding, CA 96001
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Customer Reviews
- 3.5 Average Customer Rating
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Verified Customer Reviews
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How U-Haul Reviews WorkGreat customer service. Made the process very easy and were very friendly.
Stacy DVery unsafe location! truck had no gas less then 1/8th. Guy behind the counter was not helpful at all. Barely spoke English or simple would not speak. Very unpleasant and unprofessional. Over charged us but completely scared to confront him so I will put a stop payment on my credit card
Misty HWas given no contract, no walk around, just the key, and a 3/4 full tank of gas. This location was a few miles farther than the original location. So let's say 3 miles added to mileage.
Craig SI returned the truck after 2 hours. I was charged for two days. I ordered an appliance dolly, and never got it. Not only that, but I was charged 2 days for it. If this is not reconciled immediately I will be disputing the charge.
Jeff A