Dropped off no personal ihteraction
Amy G
Graphic Expressions Inc
(U-Haul Neighborhood Dealer)
Servicios en esta ubicación:
One-Way and In-Town® Rentals in Ravenna, OH 44266
U-Haul tiene la mayor selección del área de camiones y remolques para mudanzas de ida y en la ciudad. U-Haul ofrece un proceso de mudanza fácil al alquilar un camión o remolque, entre los cuales se incluyen: remolques de carga y cerrados, remolques utilitarios, remolques para auto y remolques para motocicletas. Combina tus esfuerzos de mudanza al alquilar un camión y un remolque de U-Haul hoy.
Otros servicios de U-Haul
Comentarios de clientes
- 4.5 es la calificación promedio de clientes
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The staff was super helpful d friendly. Easy In/Out. Would rent from this location again.
Tammy LI used the virtual pick up and drop off, so this review has NOTHING to do with actual location where I picked up the truck. I consider myself a pretty decent user of technology and frankly this was the most frustrating and difficult process to work through. Total time spent trying to pick up the vehicle was almost 2 hrs (yes, that's correct). After trying to the tutorials, on-line chats, website, Uhaul App, multiple calls trying to get someone on the line, finally was able to connect to customer service after about a 30 min wait and another 30 minutes on the phone getting this all worked out. I did return the vehicle that same day and was not able to use the virtual return and was not going to wait on hold with another call - I did get confirmation the next day via email the vehicle was returned. As far as the truck, it wasn't in bad shape, but definitely needs new brakes and some suspension work (front end was really lose). I would recommend trying to revamp the entire virtual experience, somehow there needs to be a better way to deal with any technical issues in a timely manner - so unfortunately, I can't recommend using this virtual pick/up and drop off.
Richard TSuper Quick drop off the young lady was very friendly and efficient.
Allan BExcellent Customer Service.
Bradley S