Food market return location, no sÃgnage as to where one leaves truck either outside or inside market. Jorge was pleasant to work with however more organization needed.Alan G.
America's Food Basket
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Providence, RI 02907
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- 3.5 Average Customer Rating
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Ensure that your employees are aware of the UHaul process and have the equipment ready to go upon arrival.Adam A.
very difficult online pick up processing. the dolly and cover blankets we ordered were not in the truck! we had to drive to the nearest uhaul to get it! our schedule to move was delayed 3 hours!Arturo P.
The location was difficult to leave with the 26 foot truck because it was in the city and there was construction happening on the intersection right next to the store. They were also having difficulties with their payment system, so we were there for about an hour before they were able to process our payment. The man was very professional and worked with us to complete the payment but it was quite the process.Elly C.
Pick-up location telephone we're useless. I called numerous time to let them know that I would be late on my pickup and the womens response was that the person was not there. I got the run around from her, gave me various numbers that got me nowhere! VERY POOR SERVICE There was absolutely No visible Dropbox at the drop off location. The app did not explain where the location of the box was. Spent two hours on the phone with uhaul customer service. Only to find out the next day that I had to enter a building after hours and go up to the second floor to drop off the key. No signs outside indicating the location of the drop box. Terrible experience all around! Hertz is going to be my next rentalMario D.