I've only rented from Enterprise who has a personal physically come out and review the vehicle for any damage. I would never had expected any damage upon return of vehicle. It was only rented to move a couch. I did not know that I should have taken pictures of inside and out. Very disappointed.
theresa arroyave
Plainview Mailroom
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Plainview, NY 11803
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.5 Average Customer Rating
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The process for self pickup/return is too complicated. Sometimes it fails multiple times to upload photos. It would be great if some of these uploading work can be done at home before pick up.
Chen LiaoThe paperwork stated that I needed to call the number once I arrived. There was no answer and no clear instruction as to where to go. I tried the app but there no information on there. I had to call the U-Haul main number and they also were also confused as to where to leave the truck and key. I took a walk around the place/lot and finally found the U-Haul location in a back lot which was full of rats. I had to really look for the key drop box. Once I figured out where it was I tried the app again. The app kept crashing and I had to submit the check out/drop off photos 3 times. The drop off instructions should have been more specific than just and address and to “call a number”.
Anatar Marmol-GagneI did full gas I have proof and they charge me almost $11 I got a van from planevew mall the guy is so so rood I need a van but i never go to that guy it was 7 days deal I gave in back in 4 days Tnx
ajit singhAntonio at the Plainview Mail room is a Rockstar! Super friendly and Helpful.
Mike Stine