When I signed my contract is was to drop Off at a different location. I was called and told to go to this location instead because the other one could not receive the vehicle I rented. Not only was it 45 minutes away from where I was but it was a self serve return in a horrible neighborhood under major construction. It was not made clear that this would be a self serve return. There was a very large U-Haul place literally 10 minutes from my location that was open 7 days a week 24hours a day . Right off the freeway.KELLIE K.
Bobs Lock & Cycle
(U-Haul Neighborhood Dealer)
One-Way and In-Town® Rentals in Phoenix, AZ 85040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Other U-Haul Services
We have the most coverage in North America!
We ship across town or accross the world!
We sell hundreds of products to make moving easier!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!
- 3.5 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
Construction on central made it hard to get to. It was damn mobile home park with no detailed location. Never in my life will I use this location.Ray J.
Check in through your app took way too long. Most of that could have been taken care of ahead of time. We had several people waiting around for us to pick up the truck. Would think twice before we did that againDeborah S.
I rent U-Haul's several times a year for work. I have done mobile pick up before (however I don't like it because it usually leave me standing in the heat in some unknown area) but this is the first time ever I have been asked for the additional verification. If I would have known this was potentially going to happen I would have had my passport with me or had someone on stand by for a call. I am the Executive Director of a very small nonprofit so I didn't have an employer that could verify and I didn't have the lease agreement easily accessible. Mobile Pick-Up in Phoenix in the summer is miserable. Maybe there is another way to verify or to ask for that ahead of time. This is also the second time in a week that I have rented a U-Haul and both times my requested location has been switched day of due to issues with a truck. This adds an additional layer of complication to the process.JANA S.
Extend the hours of this location.Peter L.