Pick-up store was an Ace Hardware. It was clean and the staff were professional and friendly. This was the first time I’ve ever used a U-Haul to move and they were very helpful and patient with my many questions. I was glad I was able to get there earlier than anticipated because it is located in a run-down area and, as a female, I would not have felt comfortable going there after dark, which was the original plan after U-Haul changed my reservation pick-up location and date.
Darea S
Ace Hardware Broadway And Central
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Phoenix, AZ 85040
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 3.0 Average Customer Rating
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It took over 20 mins to check out. The guy working didn't know how to check out and was not very knowledgeable.
Delia MI was given a tank 3/8 full of gas but was charged extra because it was recorded wrong as 7/16 full.
Ziad MTook a long time to check out because they didn't know their password into the system. They were slow as well. They didn't accurately show how much gas was actually in the tank when we received it. The truck only had a quarter tank of gas but paperwork showed about half-tank. During return, I couldn't find the key box like other u-haul locations. It was hidden behind stuff they sell at Ace Hardware.
Tara MNo one really understood the process. Truck seemed to have issues shifting gears. Forgot to add my equipment.
James M